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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,412 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,412 reviews

August 13, 2018

Professional and knowledgable customer service Cody Burt was knowledgeable, friendly and professional.. Cody worked with the warranty company to get the arrange repairs to my car. Thank you, D More

by Donna Peace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Aug 14, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Donna, Thank you for taking the time to leave Cody this kind review! We are so pleased that he took such good care of you and your vehicle! Please let us know if there is any further assistance that we may offer you in the future. Check us out on Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

August 13, 2018

Brandon Monaco is my service advisor I was happy with services rendered but I wasn’t too happy that a quarter tank was used for services and not replenished. I’m not one to pump gas in m More

by Rosie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
August 13, 2018

Simple Process and great Service Súper simple process and amazing customer service from Gordon Lai. I would definitely buy from them again. I highly recommend everyone give them the o More

by Diego A. Gracia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordon Lai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Diego, Thank you so much for your very kind review! It's such a joy to know that your recent buying experience with Gordon was so smooth and hassle-free, and it makes us so happy to know that you are so confident in our efforts! We hope that you enjoy your new vehicle, and we hope to see you again when your vehicle is ready for service. Check us out on Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

August 12, 2018

Cls550 is perfect The dealership went above and beyond. The car I wanted was at a great price. Thanks to Richard we had a great buying experience, thanks again More

by Cls500 riverside
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Akigbe
Aug 14, 2018 -

Walter's Mercedes-Benz of Riverside responded

We're so glad that Rick was able to provide you with the vehicle that you were looking for- for a great price- and an overall enjoyable buying experience! We hope that you are enjoying your new CLS500! We invite you to join us again when it is ready for its first service. Check us out on Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

August 10, 2018

Bryan was awesome Bryan made my experience so incredibly easy. I called and told them where I wanted to be and after a few hours he called and said come pick up the car More

by JoanneH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner, Bryan Fitzpatrick
Aug 13, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Joanne, It's so great to hear that your buying experience with Bryan was so efficient! We hope that you are enjoying your new vehicle, and we hope to see you again when it is ready for its first service. Thank you! Check us out on Facebook or Twitter for savings and updates. Regards, Ray Burke - General Manager

August 09, 2018

The best dealers I have come across I came in with a fair credit score, being in my early 20s I didn't have much behind my credit. Andrew Wagner and his team truly helped me buy my very More

by Angelbherr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Guerrero, Andrew Wagner
Aug 10, 2018 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on buying your first car, Angelbherr! It's wonderful to hear that Andrew was so helpful and accommodating, and made sure all of your questions and concerns were addressed throughout the process. It's wonderful to know that you got a great vehicle at the right price, and we hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

August 08, 2018

AMAZING EXPERIENCE From start to finish Isaid Barragan the sales representative was friendly, informative and worked with me on anything I needed to address. The price o More

by Sltcope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaid Barragan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave us this review! It's so great to hear that Isaid provided you with such helpful and attentive service throughout the entirety of your buying experience- on top of a great deal! We're so glad that you are so confident in him, as well as in our dealership, and we appreciate you choosing to do business with us. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

August 08, 2018

Tire Blow Out and More...BUT J.R. saved the day! Had a tire blow out going to a very important meeting. J.R. Rodriguez got me in right away. SUPER amazing job! Got me out the same day and even hand More

by shyralowe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for taking the time to leave JR this wonderful review! We are thrilled to hear that you are so confident in his services, and that he did not fail to meet your expectations of service this past visit. We look forward to providing you the same high-quality service in the future, and we can't wait to share your kind words with JR! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

August 08, 2018

Quick, fast and easy service Came in because of a tire light, David had me in and out within 40 mins. Thank you for the great service. I will be back for my service oil change. More

by Sigala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Aug 09, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your kind 5-star review! We are delighted to hear that David ensured that your service visit was so quick and efficient! We can't wait to provide you with the same top-notch assistance again next time! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

August 08, 2018

Great experience I bought my new Sprinter from Walter’s Mercedes Benz. My sales representative, Simon Green made this experience easy. It’s nice to know that there are More

by KDH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Hajj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for choosing to do business with us at Walter's! It's such a delight to know that Simon was able to make your experience such a smooth and hassle-free one! Your kind words mean so much to us, and we are so appreciative of your kind recommendation! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

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