Walter's Mercedes-Benz of Riverside

Eddy Elsayed listened to our requests and put an experience Eddy Elsayed listened to our requests and was able to put together a great experience while he worked with us to put together the pricing and struc Eddy Elsayed listened to our requests and was able to put together a great experience while he worked with us to put together the pricing and structure of the deal we wanted. He seems to be looking at each customer with a long term perspective so he can enjoy repeat business. I have purchased many cars from Walters and this was a very good experience. Greg More

Great experience Alex Ramirez was my Service Advisor with this last visit. He was very professional, freindly, and communicated clearly about every recommended servic Alex Ramirez was my Service Advisor with this last visit. He was very professional, freindly, and communicated clearly about every recommended service my car needed along with the costs. I met Alex previously when I had my car serviced and my experience with him then was exceptional as well. I took one of his cards and made the choice to have him be my Service Advisor going forward. More

Great service Wyman Apple is an excellent service advisor. Very helpful and professional. Treated me with respect and explained service details. Vehicle was ready w Wyman Apple is an excellent service advisor. Very helpful and professional. Treated me with respect and explained service details. Vehicle was ready when promised almost to the minute. More

Remarkable Car Buying Experience After visiting several other Mercedes dealerships, Walters Mercedes Team was the most attentive. Michael was very knowledgeable and had a pleasant dem After visiting several other Mercedes dealerships, Walters Mercedes Team was the most attentive. Michael was very knowledgeable and had a pleasant demeanor. I am not technology savvy, but he had patience in teaching me how to use all the "bells and whistles" on my new GLC300. He was willing to go the extra distance in showing me how to use my iPhone with my car. Several days passed after I purchased the car and Michael contacted me to see if I had any questions about my new car. Thank you Michael for a remarkable car buying experience. Michael Allen is the kind of salesman that will make Walter Mercedes proud and who will carry on the tradition of high standards. More

Great We drove up to the service area. Met immediately by attendant. After a quick check in we met with Cody Burt who handled our needs. He was very profess We drove up to the service area. Met immediately by attendant. After a quick check in we met with Cody Burt who handled our needs. He was very professional and personable st the same time. Went the extra mile to assist me with my coverages and insurance carrier. Our loaner vehicle was quick and easy with Anna's help. We had the pleasure of meeting Filomena and Jin who went over our lease options and scheduled a test drive with a new vehicle. More

Great Experience Just bought my first Mercedes here and everyone I worked with was awesome! I had a really great experience and would go back again. It was clean, peop Just bought my first Mercedes here and everyone I worked with was awesome! I had a really great experience and would go back again. It was clean, people were friendly, finance was quick, price was good. More

Love the comfortable waiting area Love the service & waiting area. Free -wifi. I love the free car wash. Except they need to vacuum all sections of my car. And check for tools left in Love the service & waiting area. Free -wifi. I love the free car wash. Except they need to vacuum all sections of my car. And check for tools left in car. More

Courteous, timely and helpful! Brandon Monaco was extremely courteous and helpful during my last visit to get a vehicle safety inspection of my new car. As usual, Brandon was promp Brandon Monaco was extremely courteous and helpful during my last visit to get a vehicle safety inspection of my new car. As usual, Brandon was prompt and took the time to explain the process and answer all of my questions. Highly recommended. More

Excellent Great upfront service excellent customer service from Austin I am glad he was able to help me out. I will always make future appointments with Austin Great upfront service excellent customer service from Austin I am glad he was able to help me out. I will always make future appointments with Austin More

Job was well done. The car required a major service and repair. It was done in a timely fashion. The only gripe I have is that I had to call for updates and not the othe The car required a major service and repair. It was done in a timely fashion. The only gripe I have is that I had to call for updates and not the other way around. More