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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,108 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,108 reviews
March 20, 2024
Walter's has been our dealership for over 30 years. We have always had a good relationship and service. We have always had a good relationship and service. More
by EraSprinter
Employees Worked With
Helpful March 20, 2024
Alex Ramirez was great at helping me solve issues that was going on with my car. He always was letting me know when my car would be ready and also what was going on with it. He made sure I had a loaner ve was going on with my car. He always was letting me know when my car would be ready and also what was going on with it. He made sure I had a loaner vehicle the entire time. He is also very helpful at answering any questions that I have and response quickly. I recommend him to anybody looking for an excellent service advisor. More
by shawnasr01
Employees Worked With
Alex Ramirez
March 20, 2024
Great first experience with Marina Salcedo at Walter's Mercedes-Benz service department. She made my service experience go very smoothly. She took the needed time to get a detailed understanding of my s Mercedes-Benz service department. She made my service experience go very smoothly. She took the needed time to get a detailed understanding of my service issues from the servicing technician and clearly explained how the issue was resolved. More
by mlo17
Employees Worked With
Marina Salcedo
March 19, 2024
Fast and professional. They knew exactly what to do. You won’t be disappointed with their services. They knew exactly what to do. You won’t be disappointed with their services. More
by Wannipa
Employees Worked With
March 19, 2024
Amazing car buying experience! Irvin Solis was the best! He was very patient and demonstrated exceptional customer service skills. From start to finish everything was beyond expect Irvin Solis was the best! He was very patient and demonstrated exceptional customer service skills. From start to finish everything was beyond expectations. If you are looking to purchase a car, this is the place and the salesperson to see. Thank you Irvin! More
by Claudia.sanches2023
March 17, 2024
I had a great experience buying my car with Illy Aabad as my sales consultant. She knew a great deal about the car I bought and truly went way out of her way to make it possible for me to buy the car of my d my sales consultant. She knew a great deal about the car I bought and truly went way out of her way to make it possible for me to buy the car of my dreams. I would recommend her highly to anyone. More
by pietrzak
Employees Worked With
March 16, 2024
Christian was helpful in every way. He answered all my questions and made sure I was completely satisfied with my new vehicle. He answered all my questions and made sure I was completely satisfied with my new vehicle. More
by sdaly44
March 14, 2024
Jonathan Hasshaw, ha hecho un excelente trabajo. Me siento muy agradecido por todas las fallas que corrigió en mi coche, lo dejó como nuevo. Lo recomiendo al 💯 Me siento muy agradecido por todas las fallas que corrigió en mi coche, lo dejó como nuevo. Lo recomiendo al 💯 More
by carlosatorres989
Employees Worked With
March 14, 2024
very clean place , +|~ refreshments friendly greeters ,knowkegeable employees have choices whether to have other transport besides a loaner car ,knowkegeable employees have choices whether to have other transport besides a loaner car More
by diademcrown
Employees Worked With
person in-charge of sales dep( parts dept )
March 14, 2024
Terri & I have been a very happy Walter's Mercedes customer for many years. As with any business it is the personnel who determines the level of service. We have been very pleased with the service customer for many years. As with any business it is the personnel who determines the level of service. We have been very pleased with the service & attention to detail that we receive from Mark Interlicchia. Walter's is very fortunate to have Mark on staff. More
by Jim Hooper
Employees Worked With
