Walter's Mercedes-Benz of Riverside

One and only great dealership experience! I walked into Walter Mercedes for the second time, and it was as clean and organized as I remembered it to be. I don't have a lot of time to waste at I walked into Walter Mercedes for the second time, and it was as clean and organized as I remembered it to be. I don't have a lot of time to waste at dealerships, so I want to find that salesman that just doesn't waste both of our times, and is still able to give out a good deal. Jin Lee is that kind of salesman. He was able to work out a great deal and get me out as soon as he could. I would definitely recommend him to my friends and family. More

Easiest purchase experience My husband and I had the easiest experience purchasing our CPO S550. The employees were honest, helpful and knowledgeable. They took our best interest My husband and I had the easiest experience purchasing our CPO S550. The employees were honest, helpful and knowledgeable. They took our best interests into consideration. I highly recommend them! More

Best Benz dealership in SoCal I had a great Experience at Walter's Mercedes in Riverside today. I purchased a 2016 C-class from them and had the pleasure to work with Jacqueline Na I had a great Experience at Walter's Mercedes in Riverside today. I purchased a 2016 C-class from them and had the pleasure to work with Jacqueline Nasser. She was Excellent! She was patient and got us the deal we were looking for. She's pretty easy on the eyes as well, if you know what I mean! Lol, no seriously go and give them a try, and do your research first, and they will beat any deal from any other dealership around! JJJNIU More

Excellent Service (David Greene) David Greene was very helpful and accommodating me with great customer service on my repairs for my smart car. He was very p Service (David Greene) David Greene was very helpful and accommodating me with great customer service on my repairs for my smart car. He was very professional and knowledgeable about the car and he answer all my question I had ask about the car I would recommend WALTER AUTO GROUP to a friend, Thanks so much, ROBERT. More

As always exceptional service I want to thank David Greene for his prompt attention in providing me excellent service when dropping off my car for service and answering all of my q I want to thank David Greene for his prompt attention in providing me excellent service when dropping off my car for service and answering all of my questions when picking up my car going over all that was serviced. This is why I drive 1 1/2 hours for the trust I have with the Walter's team to make sure all my automobile needs are met. Thank you More

Vehicle just would not pass a smog check! I own a 2001 MB that just would not pass smog. For five months, way past the registration due date, I did all the so-called reset the parameters dri I own a 2001 MB that just would not pass smog. For five months, way past the registration due date, I did all the so-called reset the parameters driving in hopes to pass the smog check. Remember I'm trying to do this without getting a citation. I finally decided to take it Walters MB and was met by Brandon Monaco. I told Brandon my problem and he assured me he would get his service team members on board to try to find the problem. Due to the complexity of the issue, the issue would more than likely be a few days to diagnose. I agreed to leave the car with them and received a loaner vehicle. A very nice loaner car I might add. Throughout the week, phone calls were made to me, parts were ordered, more test were done. Some test proved positive but some sent me back to square one. Newer parts replaced the new ones that were just put in car and other parts were installed. Two weeks later and quite a few dollars in cost, my car was ready for pick up. Two days later, my car finally passed its smog check. This review cannot explain all the help Brandon and the service crew put into my car to get it to work properly. I can tell you that even though I paid real good money to get it fixed, I could hear the concern in Brandon's voice to assure me everything is being done to make me satisfied. Well, Brandon did. Well done. I own three MB's. Take a guess who I trust with them.???? More

JR Rodriguez is hands down the best! make sure you request him. he's totally awesome to work with. I was so happy with the level of service that I received! he made sure to keep me update make sure you request him. he's totally awesome to work with. I was so happy with the level of service that I received! he made sure to keep me updated the entire process and he explained everything very throughly .. best service I've ever got at any dealership! More

Great Service on First Oil Change This was our first oil change on vehicle purchased last March. Alex handled everything beautifully, kept us informed along the way. Thanks so much. This was our first oil change on vehicle purchased last March. Alex handled everything beautifully, kept us informed along the way. Thanks so much. The Prueter More

Excellent Customer Care Purchased my vehicle at Walters. From the receptionist to sales and service you receive first rate customer care. Our sales associate was professiona Purchased my vehicle at Walters. From the receptionist to sales and service you receive first rate customer care. Our sales associate was professional and very knowledgeable about the models we were considering. The Walters team is great to work with. More