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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,407 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,407 reviews

November 19, 2015

Andrew Is The Man Andrew Wagner is the very personable and knowledgeable about his product and works very hard to make it a win-win situation for all concerned. He is More

by Papa Yowserz Is Flying Low
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Julio Guerrero, Andrew Wagner
Nov 20, 2015 -

Walter's Mercedes-Benz of Riverside responded

Hello Papa Yowserz Is, we are so happy to hear of your positive experience at our dealership. We are committed to providing our customers with the best customer service. Andrew will be especially happy to hear that he is the reason you continue to purchase Mercedes-Benzs from our dealership. We look forward to serving you again. Please check us out on Facebook and Twitter for savings and updates. Sincerely, Walter's

November 19, 2015

Great Experience From start to finish, everything was amazing. From first contact on phone, until I left. Best experience I ever had buying a car. Would buy from th More

by joey4407
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 20, 2015 -

Walter's Mercedes-Benz of Riverside responded

Hi joey4407, we are so happy to hear about your positive experience at Walter' Automotive. Our entire dealership takes great pride in providing the best possible buying experience. We look forward to serving your future automotive needs Please check us out on Facebook and Twitter for savings and updates. Sincererly, Walter's Automotive

November 19, 2015

FIVE STARS PETER PITALE I highly recommend Peter Pitale at Walters Automotive in Riverside, California. Very Professional , Knowledgable and went Above and Beyond. The Facili More

by Mary Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Pitale
Nov 20, 2015 -

Walter's Mercedes-Benz of Riverside responded

Hello Mary Ann, on behalf of all of us here at Walter's Automotive, thank you for your kind review. We are happy to hear of your wonderful experience at our dealership and appreciate you sharing it with us. Peter is a great member of our team and will be thrilled to hear you were so pleased. We look forward to the opportunity to serve your auto needs again in the future. Don't forget to check us out on Facebook and Twitter for savings and updates. Sincerely, Walter's Automotive

November 18, 2015

Service Jin and Alex took amazingly good care of us for an after sale service need. Friendly, efficient and we're constantly updating us with our vehicle stat More

by Hank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alex Ramirez , Jin Lee
Nov 19, 2015 -

Walter's Mercedes-Benz of Riverside responded

Hello Hank, we are glad to hear Jin and Alex provided you with great service. We strive to offer our customers exceptional service both before and after the sale. If we can assist you in any way in the future, please do not hesitate to contact us. We would be happy to help. Don't forget to check us out on Facebook and Twitter for savings and updates. Sincerely, Walter's Automotive

November 18, 2015

Electric problem It was a good experience to take my car to the walter's Mecedes Benz dealer. They resolved the problem on my car, I recommend them . More

by Felixcat,5216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Nov 19, 2015 -

Walter's Mercedes-Benz of Riverside responded

Hi Felixcat,5216, we are delighted to hear that your vehicle service needs were resolved quickly and efficiently. If we can help you with anything else, please don't hesitate to contact us. Please check us out on Facebook and Twitter for savings and updates. Sincerely, Walter's Automotive

November 16, 2015

Service Being the owner of a 24' RV on a Sprinter chassis I want to express my appreciation for the outstanding service provided by the Service manager Tyler More

by Solera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Hector Navarro
Nov 17, 2015 -

Walter's Mercedes-Benz of Riverside responded

Hello Solera, thank you for your feedback. We are so happy to hear that your service experience with Tyler and his team was outstanding. Please let us know if you have any other issues. We would be happy to help. Please check us out on Facebook and Twitter for savings and updates. Sincerely, Walter's Automotive

November 10, 2015

Brandon Monaco On Tuesday, November 3, I took my Mercedes Benz C300 to Walter's for B1 service. Kelley, at Service Department, assisted me to set the appointment wi More

by Mercedes M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelley, Service Department, Brandon Monaco
Nov 11, 2015 -

Walter's Mercedes-Benz of Riverside responded

Hi Mercedes M, we appreciate you taking the time to write this great review. We are pleased to know that Brandon has taken such great care of you. Our aim is to give every customer the highest level of customer service and quality. We look forward to seeing you again for your next service. Please check us out on Facebook and Twitter for savings and updates. Sincerely, Walter's Automotive

November 10, 2015

Alex Ramirez. GREAT JOB. He's a keeper. Alex was Johnny on the spot, keeping me informed of the repair service on my CLK320. I am certain he will be an asset to the dealership. I will be i More

by USMC:mtnguy1775
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nicole, appt's
Nov 11, 2015 -

Walter's Mercedes-Benz of Riverside responded

Hello USMC:mtnguy1775, thank you for your time and feedback. We truly appreciate hearing from our customers and we are delighted to hear that you had an exceptional experience with Alex. We look forward to seeing you on your next service visit. Please check us out on Facebook and Twitter for savings and updates. Sincerely, Walter's Automotive

November 09, 2015

Hector Navarro was my excellent service agent. Hector Navarro is a service agent that I could trust because he was: honest, gave me his contact information to stay in touch, kept me updated on diag More

by Jorgy
Recommend Dealer
Yes
Employees Worked With
Hector Navarro
Nov 10, 2015 -

Walter's Mercedes-Benz of Riverside responded

Hi Jorgy, thank you for sharing your positive experience. We are glad to hear Hector provided you with great service. We look forward to seeing you the next time your car needs service. Please check us out on Facebook and Twitter for savings and updates. Sincerely, Walter's Automotive

November 09, 2015

Joe O'Brien is the BEST! Joe O'Brien is the best. It was a no hassle come pick it up and go. I told Joe what I wanted, in the price range, he gave me options, and picked it u More

by ksmith88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe O'Brien
Nov 09, 2015 -

Walter's Mercedes-Benz of Riverside responded

Hi ksmith88, we are thrilled to hear that Joe made the purchase of your new car easy. We are committed to outstanding customer service and we are glad that he made buying a car easy for you. Please check us out on Facebook and Twitter for savings and updates. Sincerely, Walter's Automotive

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