Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Walter's Mercedes-Benz of Riverside
Riverside, CA
6,408 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,408 reviews
February 24, 2025
Kelly sandfer was a great help she quickly got me going I was in n out , she’s wonderful n makes u feel at home . was in n out , she’s wonderful n makes u feel at home . More
by Arturogonzales79
Employees Worked With
February 23, 2025
Michael Ramos is always very professional always goes above and beyond outstanding care. My service was completed in time, kept me informed what was going on with my car. above and beyond outstanding care. My service was completed in time, kept me informed what was going on with my car. More
by Alarcon, Sylvia
Employees Worked With
February 19, 2025
I was very pleased with the professional manner that the service advisor Ross Geiger provided. He was very helpful in explaining the technician’s findings. I would highly recommend requesting Ross when you service advisor Ross Geiger provided. He was very helpful in explaining the technician’s findings. I would highly recommend requesting Ross when you go there for service. More
by tlrogers25590
Employees Worked With
February 18, 2025
Kelly Sandefur did an excellent job of writing up my concerns, following up in a timely manner and completing the necessary tasks for my S63 service needs. concerns, following up in a timely manner and completing the necessary tasks for my S63 service needs. More
by angiomel
Employees Worked With
Other Employees :
the lady who helped me get a loaner car also was very professional
February 18, 2025
Edwin Correa was a great salesperson and a really nice man. He was very knowledgeable anbout the car we were interested in and really made the purchase easy. man. He was very knowledgeable anbout the car we were interested in and really made the purchase easy. More
by Betsydreier
February 13, 2025
I really appreciate Kelly Sandefur. Kelly was knowledgeable, helpful, and kind Thank you so much for helping me with all the decisions. Kelly was knowledgeable, helpful, and kind Thank you so much for helping me with all the decisions. More
by hopeandme
Employees Worked With
February 13, 2025
Set up a Saturday appointment via the website on Friday night due to an urgent issue. Michael Ramos was the Service Advisor and he was very welcoming and processed the paperwork quickly so the techs could night due to an urgent issue. Michael Ramos was the Service Advisor and he was very welcoming and processed the paperwork quickly so the techs could get to work on an oil light issue. It took about 3 hrs to completion, I waited in the lobby and was informed that the light problem was still happening and further testing needed to be be done. I was in a hurry and will come back at a later time. Very pleased with Michael’s service. More
by Lawrenceclemons
Employees Worked With
February 12, 2025
Thank you Michael Ramos! You were very accommodating, the customer service and professionalism was on point. You were very accommodating, the customer service and professionalism was on point. More
by bonniesissoni
Employees Worked With
February 10, 2025
Just wanted to say thank you to Raymundo Lopez! I recently leased a new GLC350e and Raymundo really took care of me. Will be going back to Raymundo for future purchases/leases! I recently leased a new GLC350e and Raymundo really took care of me. Will be going back to Raymundo for future purchases/leases! More
by Jeff Randall
Employees Worked With
February 10, 2025
Very nice and helpful people. we will recommend to our friends and family.Thank you for all help. we will recommend to our friends and family.Thank you for all help. More
by sonal patel
