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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,434 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,435 reviews

March 30, 2025

Raymundo Lopez and Stephen made the purchasing experience easy and seamless. When I went to pick up my car and it was all ready to go on the showroom floor made me feel like a special customer. More

by Larosas00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymundo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Garlatta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Walter's Mercedes-Benz of Riverside responded

Larosas, Thank you for leaving Raymundo and Stephen this terrific review! We are happy to know that they made your experience easy/seamless and made you feel like a special customer by having the car ready for you on the showroom floor. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 30, 2025

Very knowledgeable & efficient. Eddy is an asset to the dealership. Very competitive pricing & service. Easiest purchase once again . It's my 2nd Auto through Eddy Elsayed Mercedes More

by salneshrealty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Walter's Mercedes-Benz of Riverside responded

We appreciate you for leaving Eddy this marvelous review! We are delighted to know that he was very knowledgeable, efficient and made your experience the easiest once again. We look forward to working with you again in the future when the time comes. We sincerely congratulate you on your new vehicle- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 30, 2025

I had an amazing experience working with Stephen Garlatta at Walters Mercedes Benz. From the moment I walked in, he was friendly, knowledgeable, and genuinely cared about what I wanted. Since I'm a returning More

by Aia Islamova
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Garlatta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Walter's Mercedes-Benz of Riverside responded

Aia, Providing first class service is so important to us here at Mercedes-Benz of Riverside and we are glad that Stephen's efforts met your satisfaction and high recommendation! We are thrilled to know that he was honest, professional, upfront, answered all your questions patiently and made sure you were comfortable every step of the way. Congratulations on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 29, 2025

Oscar was great he was very friendly and personalable, he explained the services that was going to be performed. More

by JennT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Walter's Mercedes-Benz of Riverside responded

Jenn, We are grateful for you leaving Oscar this flawless review! We are pleased to know that he was great, very friendly, personable and explained the services that were going to be performed. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 28, 2025

Top notch service and professionalism from Azhanty Montoya would recommend you work with her and Luis in Finance More

by weekes.joshua
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis De La Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Azhanty Montoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Azhanty and Luis this amazing review and recommendation! We are happy to know that they were professional and provided you with top notch service. Congrats on your new vehicle- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 26, 2025

Service was fast and they did everything that I confirmed on the app they sent to me. More

by Shelly Larez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Walter's Mercedes-Benz of Riverside responded

Shelly, We appreciate you for leaving us this stellar review! We are delighted to know that our team completed everything you needed done and provided you with fast service. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 26, 2025

Every time I come here, everyone has been so friendly and so helpful. They are also great at communicating when I drop my car off. My advisor is Ross Geiger, when I drop my car off he has me in and out of th More

by KLay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Geiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Walter's Mercedes-Benz of Riverside responded

KLay, Providing exemplary service is so important to us here at Mercedes-Benz of Riverside and we are glad that Ross's efforts met your satisfaction! We are thrilled to know that he was so friendly, helpful, great at communicating with you, very personable and polite every time. We look forward to continue serving you in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 25, 2025

Alex Ramirez is an excellent service advisor. Anytime I make an appointment, I must ensure Alex Ramirez is there before I take my Mercedes for repairs. Alex Ramirez is candid and trustworthy. Ale More

by Deborah Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Walter's Mercedes-Benz of Riverside responded

Deborah, We are grateful for you leaving Alex this stunning review and recommendation! We are thrilled to hear that Alex took incredible care of you and your automotive needs. We are pleased to know that he is excellent, candid, trust worthy, listened attentively and ensured your experience was smooth as always. We look forward to continue serving you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 23, 2025

Thank you Alex Ramirez for being a great advisor. Taking care of your clients is always your priority and very well appreciated. More

by e.johnson909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Walter's Mercedes-Benz of Riverside responded

We appreciate you for leaving Alex this spectacular review! We are delighted to know that he was great and took care of you. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 23, 2025

Raoul Ayala is the best sales man i ever seen. We fund hem waiting for us at exactl time of our appointment with friendly smile. Make us feel home..He guides us through our journey in Walter rive More

by georgettemakramcpt1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Walter's Mercedes-Benz of Riverside responded

George, Thank you for leaving Raul this positive review! We are so appreciative of the opportunity to work with you and we are glad that Raul provided you with A+ service. We are happy to know that he is the best, made you feel at home and made your experience the easiest you ever had. Congrats on your new vehicle- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

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