Walter's Mercedes-Benz of Riverside - Service Center

Alex is and has been my service advisor since Tyler and he has been exceptional in his handling of my vehicles and my needs... It’s because of Alex that I continue to drive more than an hour each way fo he has been exceptional in his handling of my vehicles and my needs... It’s because of Alex that I continue to drive more than an hour each way for services. More

I love Walter’s Mercedes. Alex always takes excellent care of me and my car needs. Walter’s Mercedes wouldn’t be the same without Alex! care of me and my car needs. Walter’s Mercedes wouldn’t be the same without Alex! More

Mr. Alex Ramirez is my service advisor the service that I receive at Walter's Mercedes is wonderful mr. Ramirez when he gives you your results he goes into detail as to the work that is done I will not go to receive at Walter's Mercedes is wonderful mr. Ramirez when he gives you your results he goes into detail as to the work that is done I will not go to any other service advisor if Alex is not there I will turn around and make another appointment the service that I receive at Walter's Motors is beyond good and one thing I don't want to mention is the price of Walters is pretty close two aftermarket service centers so if there's a choice just go to Mercedes dealer it comes out much better every time trust me I've been to those other dealers aftermarket dealers and you don't get your money's worse trust me thank you very much Mike Armstrong More

I have purchased three vehicles from Walters since 2007. Alex Ramirez is my go to for all of my service needs. He makes the servicing easy for me and I can always count on him to get me in as quick as possi Alex Ramirez is my go to for all of my service needs. He makes the servicing easy for me and I can always count on him to get me in as quick as possible and I have never had better service than at Walters. Thank you Alex! More

The engine light suddenly came on and stayed on until I took the car in for service. David Greene explained that the problem could be connected to any number of things and arranged for my car to be servic took the car in for service. David Greene explained that the problem could be connected to any number of things and arranged for my car to be serviced, and without hesitation arranged for a courtesy car. Mr. Greene kept me updated until he advised my car was ready for pick-up. Mr. Greene is an outstanding example of the high quality of service that is provided by the Service Representatives at Walter's Mercedes-Benz of Riverside. Thank you. Gratefully yours, Sandra B. More

Took my 2012 c250 to Walter's and so grateful Joseph was my service advisor! check engine light come on and unfortunately it happened when vehicle was due for Smog. It was PO705 and farther diagnostic show my service advisor! check engine light come on and unfortunately it happened when vehicle was due for Smog. It was PO705 and farther diagnostic showed the TCU transmission control unit needed replacement, along with transmission fluid service, also had emergency brake assembly replaced...these jobs done and so far no xx engine light. I will soon have MB smog there too. But Joseph kept me informed of all repairs and arranged for rides to & from & even went beyond to see that my car was brought to new again! Thank you Joseph for your knowledge, professional and communication during that time...what a relief to have you at Walters & as my service advisor! More

I am very very happy with Brandon Monaco great service very helpful I and my family and friends love service. I will be coming back to service. very helpful I and my family and friends love service. I will be coming back to service. More

Mr. Greene always makes service super quick and easy when taking my cars in service. I appreciate the emails and phone calls on updates on cars. He is very understanding and helpful. taking my cars in service. I appreciate the emails and phone calls on updates on cars. He is very understanding and helpful. More

David makes everything so easy when it comes to servicing my vehicles. He explains things to me in advance and I trust his judgment. I always call to confirm his availability before I make an appointment. my vehicles. He explains things to me in advance and I trust his judgment. I always call to confirm his availability before I make an appointment. More

Austin Schneider our Service Advisor and Tyler Usary the Service Manager at Walters Mercedes Benz have done it again. Not only being exceptional and awesome people, they continue to go out of their way for Service Manager at Walters Mercedes Benz have done it again. Not only being exceptional and awesome people, they continue to go out of their way for us with the best care for our 2017 MBZ E 300 and our 2016 MBZ GLE. I would like to also include how awesome Morris Gaines our Salesman is who recently assisted me in my purchase of a new 2021 MBZ GLE. This is the second vehicle Morris has helped me find a vehicle to purchase from Walters Mercedes Benz. The people above who I have had the pleasure of working with have made the Service Department and Sales Department shine as the best I have ever experienced. More