Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
3,001 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
3,001 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
Sort by
March 25, 2023
Took my car to get a service B. Jr .Rodriguez help me, he was great. Every time I take my car to Walter’s Mercedes Benz I’ve always gotten great customer service. Jr .Rodriguez help me, he was great. Every time I take my car to Walter’s Mercedes Benz I’ve always gotten great customer service. More
by Lisatucker224
Employees Worked With
March 24, 2023
Jr Rodriguez in service was super helpful and accommodating. Diagnosis of car was fair, and I left very satisfied. accommodating. Diagnosis of car was fair, and I left very satisfied. More
by meglee0001
Employees Worked With
March 24, 2023
It’s always great working with the Walters Service team. Alex Ramirez was on top of everything and super helpful. It’s great to be served by people who care about the quality of their work and the people Alex Ramirez was on top of everything and super helpful. It’s great to be served by people who care about the quality of their work and the people they serve. Thank You! More
by jmarkmassey
Employees Worked With
March 22, 2023
Good service and excellent knowledge by the adviser ( Alex Ramírez ) promised at 3:00 pm and the car was ready at 3:00 pm Alex Ramírez ) promised at 3:00 pm and the car was ready at 3:00 pm More
by Ramon
Employees Worked With
March 21, 2023
Excellent Service. Friendly prompt and reasonable. I would not go anywhere else but Walter’Mercedes of Riverside Friendly prompt and reasonable. I would not go anywhere else but Walter’Mercedes of Riverside More
by SherriN
Employees Worked With
Other Employees :
Josh Bryde, Robert Coll
March 21, 2023
Friendly environment, clean premises, quick same day service! Enrique Valez was amazing in his overall communication with me about my service needs! service! Enrique Valez was amazing in his overall communication with me about my service needs! More
by Mary
Employees Worked With
Enrique Velez
March 21, 2023
Service here is always quick and easy. You can book your appt online or by calling in. Joseph Loera is my service guy and always keeps me updated. Great service! You can book your appt online or by calling in. Joseph Loera is my service guy and always keeps me updated. Great service! More
by smahmoud92
March 14, 2023
It was easy to make an appointment and I had a selection of times. My adviser was friendly and professional. I need to better understand what is included in the services A and B. There seem to be many add-o of times. My adviser was friendly and professional. I need to better understand what is included in the services A and B. There seem to be many add-ons. I’d prefer to have a complete service schedule based on actual mileage verses the A and B method. My service was completed quickly and pick up was easy. More
by gibson13820
Employees Worked With
