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Wayne Akers Ford

Lake Worth, FL

4.5
3,156 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
Contact Dealership

2000 10th Ave N

Lake Worth, FL

33461

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Showing 3,156 reviews

November 01, 2022

Erik Hoffman was fantastic! I highly recommend him as a service advisor. Thank you Erik!! More

by Jennifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 31, 2022

Every single time i come in they help me find what am looking for awesome service and amazing people that make you feel welcome More

by ICQUIERDORENE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 31, 2022

Poor follow up & communication after purchase, haven't returned phone calls after I took delivery of car. More

by XPR85
Recommend Dealer
No
Employees Worked With
Orlando Menendez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Hernaiz
Oct 31, 2022 -

Wayne Akers Ford responded

To help our leaders reach you to better your experience, please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

October 30, 2022

The sale person was extremely nice and helpful one of the sale managers was extremely nice and helpful everyone else was trying to take advantage and there was no follow-up on how everything was going with t More

by COATTS
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Diego Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Ragwah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Wayne Akers Ford responded

To help our leaders reach you to better your experience, please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

October 30, 2022

They took great care of us as we were acquiring new cars after Hurricane Ian. More

by BLACKWOOD.TERRI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shultz Cesar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Stegall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Menendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Hernaiz
Oct 31, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 30, 2022

I brought my vehicle in on a Thursday and it wasn't ready until Monday the following week. I just can't believe a Ford dealership does doesn't have parts and their supply room room to fix the vehicle. Not on More

by gwilli32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Wayne Akers Ford responded

We sincerely appreciate your feedback.

October 30, 2022

Great service and sales people. Daniel and his people were great. Always very helpful and finished what they promised. I was disappointed in the rear hatch design that it does not More

by KUOPPALAARCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not know the others on the list but the female service advisor was very helpful, Daniel Abrams
Oct 31, 2022 -

Wayne Akers Ford responded

We sincerely appreciate your feedback.

October 30, 2022

First time got oil changed left my hood unlatched the second time all hubcaps loose More

by BAIRDON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Wayne Akers Ford responded

To help our leaders reach you to better your experience, please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

October 30, 2022

Long wait for parts but service people kept me informed. They treated me well. They picked up and dropped my car off too. Car runs great! More

by Flos1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fiona
Oct 31, 2022 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

October 29, 2022

Fast & Outstanding Service as Always, Ben B always 5 Star Service with Speedy service & a smile More

by LIZ.SCHMIDT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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