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Weber Chevrolet Creve Coeur - Service Center

Creve Coeur, MO

3.6
10 Reviews

10 Reviews of Weber Chevrolet Creve Coeur - Service Center

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August 22, 2022

I bought a 2019 vw jetta r line and the battery went bad within 6 weeks. They were awesome with helping fix the problem.excellent service More

by twillwin20
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dale Martin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Weber Chevrolet Creve Coeur responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Welcome to the Weber Chevrolet Family! Sincerely, Weber Family of Dealerships

August 19, 2022

Been coming to Weber for over 10 yrs now. Service advisors are always good to me and they do good work. Cashier isn’t the friendliest and hard to understand her with that new divider they hav More

by bigalsspot82
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike Giger
Aug 22, 2022 -

Weber Chevrolet Creve Coeur responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Thank you for being part of the Weber Chevrolet Family! Sincerely, Weber Family of Dealerships

July 12, 2022

I’ve had my car in three times for the same a/c issue. This organization does not put a priority on fixing issues. The soonest they can see me is in three weeks. They say everyone wants to get to the fron More

by Krkruger2
Overall Experience
Recommend Dealer
No
Employees Worked With
Mr Farmer
Jul 13, 2022 -

Weber Chevrolet Creve Coeur responded

Mr. Kruger, thank you for speaking with me today. We appreciate the opportunity to address your concerns and will be back in contact soon. We look forward to being of service to you in the future. Thanks again for your time, Larry Lebeda (Manager)

July 05, 2022

I came in to pick up some parts, and when I went to the service cashier to pay, the cashier was sitting on her phone texting. There were a couple of other people behind me waiting as well. I waited a fe More

by stlcards1974
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Blonde cashier
April 01, 2022

It is rare that you come across a dealership that maintains the highest quality of service year after year. Our salesperson, Alex, our financial guy, Tony (just to name a few) and everyone there trea More

by Winnie Pooh
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Alex Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Busch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Brinker & Mike (service dept), Bob Olander
Apr 04, 2022 -

Weber Chevrolet Creve Coeur responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Welcome to the Weber Chevrolet Family! Sincerely, Weber Family of Dealerships

March 09, 2022

The best service I’ve ever received from a dealership. Alex Dooley set everything up and it was all taken Care of. Excellent service. More

by gblackwell50
Customer Service
Quality of Work
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Sheilah Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Weber Chevrolet Creve Coeur responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Welcome to the Weber Chevrolet Family! Sincerely, Weber Family of Dealerships

June 30, 2021

Joe Rice is a phenomenal car salesman! He's very attentive and understanding. He's the first person I go to as well as my family for all of our automotive needs. Keep up the Good work Joe!!! More

by Shunnie B
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Joe Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2021 -

Weber Chevrolet Creve Coeur responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Thank you for being part of the Weber Chevrolet Family! Sincerely, Weber Family of Dealerships

September 27, 2019

Trip to dealer for service I went in for service and while my vehicle was old the service department had taken good care of it. They directed me to a sales person (Steve LaFranc More

by Margie
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Mansfield was in service and was excellent.
Sep 27, 2019 -

Weber Chevrolet Creve Coeur responded

Margie! Congratulations on your new truck! Thanks for sharing your great experience with Steve -- we really appreciate your feedback and happy you're satisfied with your new purchase! If we can help with anything else, please let us know! Thanks for being a part of the Weber Chevrolet family! -Tony Ziegler, GM

July 24, 2018

Service wait is horrible A scheduled oil change with an appointment took about 3.5 hours for an oil change!!!! I still have free one to use but have paid for the rest my time More

by Notsohappy
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Steve LaFrance
2.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2017

Service Team After purchasing my Cruze I had to come back for the undercoating. I was very pleased with the rental department, the service and the timely manner I More

by Bob
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Sheilah Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faith Graney Kyle Becker, Michael Dunn
Dec 20, 2017 -

Weber Chevrolet Creve Coeur responded

Rob, thanks for taking the time to share your experience with us -- we always appreciate hearing from our customers. Please let us know if there's anything else we can do for you. Thanks for being part of the Weber Chevrolet family! -Tony Ziegler, General Manager

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