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Westside Lexus

Houston, TX

4.8
7,071 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,071 reviews

January 25, 2024

Brooke was super knowledgeable about the vehicle and polite and funny! Everyone knew our name and were kind. More

by jenjasonmoore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Breaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Malia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charli Byers
Jan 25, 2024 -

Westside Lexus responded

We're glad to know that Brooke and the team at Westside Lexus made your experience a memorable one! Thanks for sharing this positive feedback. Enjoy your new vehicle!

January 24, 2024

Shannon helped answer all of our questions. Very informative and helped make the decision to buy the vehicle. More

by R_GARCIAA10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

Westside Lexus responded

We're glad to know Shannon was able to assist you in making your decision at Westside Lexus. Thanks for the positive feedback and enjoy your new vehicle!

January 23, 2024

It was a great all around experience working with Mark for the leasing of another car. We have been customers for many years and the dealership never disappoints. The financial component was handled exper More

by peggy.bourque
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Westside Lexus responded

Peggy, we're so glad to know that Mark and Judy made your leasing experience a positive one at Westside Lexus. We appreciate you being long-time customers! Enjoy the new ride!

January 22, 2024

All good! !!! Worked with Shannon George multiple times and always came away very satisfied…..be back in a couple of years!!! More

by michaeljdru
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Westside Lexus responded

Michael, we're delighted to know that Shannon and our team at Westside Lexus have consistently provided you with satisfying experiences. We look forward to seeing you again down the road!

January 22, 2024

Jessica was fantastic in her job. She showed that she is a master of the game More

by matazu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Wynne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Westside Lexus responded

Thanks for choosing Westside Lexus! We'll be sure to let Jessica know her service stands out!

January 22, 2024

Great all around experience, start to finish. John and Judy took good care of me. John did a great job on the front end explaining everything, finding my new Lexus, keeping me updated on the ar More

by J_WESTHAVER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Parish
Jan 22, 2024 -

Westside Lexus responded

It's fantastic to know that John and Judy provided you with a seamless experience at Westside Lexus. We're glad everything went as planned for your new Lexus purchase! Thanks for sharing this review, and we hope you enjoy the ride!

January 22, 2024

I appreciate not being forced to have dealership add-ons and a hassle free sales approach that was stress free. I also appreciate our sales rep Brook put up with a lot with me wanting to compare and sit in More

by AWALTERS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brooke Malia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Westside Lexus responded

We're glad to know that you had a stress-free experience with us at Westside Lexus. It's great that Brook was able to assist you in comparing and choosing from our models. Thanks for the positive feedback!

January 21, 2024

We’ve bought several cars from Shakira at Westside and have always been treated fabulously. We appreciate the level of care we get at this dealership. More

by tmmoran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bret Aldridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Westside Lexus responded

We're so glad to know you've had consistently great experiences with Shakira and our team at Westside Lexus. We appreciate your loyalty and look forward to serving you again in the future!

January 21, 2024

Great sales and financial service. Adam was great to work with. The receptionist was great. I wish I would have gotten her name. More

by TAZSAMER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Westside Lexus responded

We're glad to know you had a great experience with Adam and our team at Westside Lexus. We appreciate your kind words!

January 20, 2024

Big inventory, friendly staff, organized. I found the certified preowned car that I was looking for. More

by straubies
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Westside Lexus responded

Thank you for the review! We appreciate the kind feedback and are wishing you safe travels in your new vehicle! - The Westside Lexus team

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