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Westside Lexus

Houston, TX

4.8
7,068 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,069 reviews

January 03, 2024

Outstanding customer service that is detail oriented! I would highly recommend them to anyone. Beautiful facility! More

by JWAGG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Malia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Westside Lexus responded

We're so glad to know you had an outstanding experience with us at Westside Lexus! We appreciate your recommendation and are here for any future needs. Enjoy the ride!

January 03, 2024

Everyone that I worked with at the dealership was professions, friendly and responsive. These individuals were Jeffery Byers, Chris Nemoto and JT Teordoro. More

by cmgillis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Westside Lexus responded

We're glad to know our team at Westside Lexus, particularly Jeffery, Chris, and JT made your experience so positive. We thank you for sharing this feedback and look forward to seeing you again in the future!

January 03, 2024

Jontae Brown was a joy to work with. He is very knowledgeable, polite and communicative. We had a very nice experience and would recommend him highly to anyone looking for a new Lexus. More

by Syoung19
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jessica Wynne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jontae Brown - Five Stars
Jan 03, 2024 -

Westside Lexus responded

We're delighted to know that Jontae provided a great experience for you at Westside Lexus. We appreciate your recommendation and hope you enjoy your new vehicle!

January 02, 2024

We enjoyed working with Jeffery and the team at Westside Lexus. The process was quick and positive. More

by jc.perez01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charli Byers
Jan 02, 2024 -

Westside Lexus responded

We're thrilled Jeffery and the team at Westside Lexus could make your experience a smooth success!

January 02, 2024

Steve Machann was very helpful and patient in guiding me through the purchase of my new NX….thanks Steve. More

by BPOPE5
Recommend Dealer
Yes
Employees Worked With
Steve Machann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Westside Lexus responded

We're glad to know that Steve was able to assist you in your purchase at Westside Lexus. Thanks for sharing your experience, and enjoy the new Lexus NX!

January 01, 2024

Very pleasant experience from shopping around to final purchase - working with John Parish was an ideal experience. More

by Cbsmith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Parish
Jan 02, 2024 -

Westside Lexus responded

We're delighted to know that John and our team at Westside Lexus provided you with a pleasant shopping experience. Thanks for your review!

December 31, 2023

Shawn was great. Patient. And very responsive to calls and texts. Great salesman providing a great customer experience. More

by mjg43
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn An
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Westside Lexus responded

We're delighted to know that Shawn provided a great customer experience at Westside Lexus! We'll pass along your kind words about his patience and responsiveness. Thanks for the review!

December 31, 2023

Thank you Lurie so much for guiding us with choosing our LX! We appreciate your patience with us, thank you for making our experience with Lexus an extremely smooth purchase. More

by vvasquez1984
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lurie Keener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Westside Lexus responded

We're delighted to know that Lurie was able to guide you smoothly through your Lexus LX purchase at Westside Lexus! Your kind words are greatly appreciated, and we hope you enjoy every ride in your new car!

December 30, 2023

David did an amazing job throughout the sales process. David is very knowledgable and patient during whole transaction. More

by INFO@CUNNINGHAMTX.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Wasaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Westside Lexus responded

We're glad to know that David was able to provide you with a great experience at Westside Lexus. His knowledge and patience are indeed some of his best qualities! Thanks for the positive feedback, we appreciate it!

December 29, 2023

Ms. Chong Lee was the first dealer in my American life. She helped a lot. Although she knew the car I was interested in was in another dealer shop, she kept me updated on the new information. I bought a More

by qchul82
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Westside Lexus responded

We're so glad to know that our team was able to assist you in your car buying journey! We appreciate your recommendation and are happy we could be part of this experience with you here at Westside Lexus. Enjoy your new ride!

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