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Westside Lexus

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
7,146 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,146 reviews

May 11, 2023

Mary Margaret and Danny were incredibly helpful. They listened carefully to what we needed. They never pushed us. They offered possibilities and let us take our time. More

by lmmaxwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alvaro Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I think Alvaro is Manny?
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May 11, 2023 -

Westside Lexus responded

We're so glad to hear that Mary Margaret and Danny provided you with attentive and pressure-free service during your visit to Westside Lexus! Our team strives to offer comprehensive options and let our customers take their time in making a decision, so your feedback makes our day!

May 11, 2023

Quality service that features professionalism, courtesy, and efficiency. Their proficiency with communicating product knowledge and buyer options thoroughly enriches the purchasing experience. More

by brendaminifee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2023 -

Westside Lexus responded

We appreciate your positive review of your recent purchasing experience at Westside Lexus! It's wonderful to hear how our team's professionalism, courtesy, and efficiency helped make the process smooth. We strive to ensure every customer feels informed and heard throughout their visit, and we are thrilled that our product knowledge enhanced your experience. Thank you for choosing Westside Lexus!

May 11, 2023

I got body work completed from an accident and my 55k maintenance done. Rear bumper and tailgate fixed. More

by sweetproperty
Recommend Dealer
Yes
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May 11, 2023 -

Westside Lexus responded

We're grateful for your positive feedback on the body and maintenance work we completed! It's always great to hear when customers are happy with our service here at Westside Lexus. We appreciate your trust in us to get your vehicle back on the road quickly and in top condition. Until next time!

May 11, 2023

very professional. No waiting in entrance line. Person receiving the car was nice, gave me good instructions, and took me to Michael Boyd. Michael was very professional More

by uriasfernando1@gmail.com
Recommend Dealer
Yes
Employees Worked With
Michael
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May 11, 2023 -

Westside Lexus responded

We're so glad to hear that you had a positive and efficient experience with us at Westside Lexus! Our team strives to give our customers the best quality of care, so it's great to know that you found Michael and the team very professional. Thank you for sharing your experience with us!

May 10, 2023

Merrell is excellent. He provided good communication throughout the process. The delivery went smooth and so did training. More

by alberto.garza
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2023 -

Westside Lexus responded

Alberto, thank you for sharing your experience with Merrell and the Westside Lexus team! We're thrilled to hear that he provided great communication and ensured a smooth delivery and training process for your new vehicle. We appreciate your support and hope to see you again in the future. Drive safely!

May 10, 2023

Patient and thoughtful with the senior clientele. We do require that they are also knowledgeable of the product. More

by PERRAMASU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr Brown- Internet sales
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May 10, 2023 -

Westside Lexus responded

Friendly reviews like this totally make our day here at Westside Lexus! Thank you for your 5 stars!

May 09, 2023

Clean, beautiful, accomodations great. Sales people, valets, and service advisor are great. Pleasant atmosphere. Laura Brown is my service advisor. More

by kaainsworth2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Winnicki
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May 09, 2023 -

Westside Lexus responded

We're thrilled to hear about your positive experience at Westside Lexus! Our team takes pride in providing a clean and accommodating environment and helpful support. Laura is an excellent service advisor and we're glad she was able to assist you. Thanks for choosing Westside Lexus for your vehicle needs!

May 09, 2023

Beautiful building. Good interaction with salespeople. Excellent maintenance service. Anything else I would say to get to 15 word is redundant. More

by Wpenlandjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2023 -

Westside Lexus responded

We appreciate you taking the time to leave a 5-star review for Westside Lexus! Thank you for working with our team.

May 09, 2023

The dealership, service department, sales, and finance department are wonderful! They make the leasing process hassle free and vehicle upkeep easy. We have been leasing vehicles from Jeffrey Byers for yea More

by Jenn P.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2023 -

Westside Lexus responded

Jenn, we're thrilled you've had such a great experience at Westside Lexus! Our team takes pride in providing top-notch service, and it's wonderful to hear that we've earned your trust. Thank you for the excellent recommendation and for shouting out Jeffrey! We are looking forward to seeing you again down the road!

May 08, 2023

John Parish did a very nice job finding the right car for my wife Karen. More

by padavis123
Recommend Dealer
Yes
Employees Worked With
John Parish
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May 09, 2023 -

Westside Lexus responded

We're so glad John hit the mark and found the perfect car for your wife! We hope she loves the new ride. Safe travels from all of us at Westside Lexus!

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