Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Westside Lexus
Houston, TX
7,434 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,434 reviews
October 20, 2023
Got what I needed with no pressure or hard sell. Tim 1 was very pleasant to work with. Tim 1 was very pleasant to work with. More
by lynncull
Verified CustomerEmployees Worked With
October 19, 2023
Jeff Jones was extreme informative and very easy to work with. He was responsive to emails and did a great job going over all the features of the car. with. He was responsive to emails and did a great job going over all the features of the car. More
by davecon60
October 14, 2023
I was looking for an easy purchase of a car that I knew I wanted, without unnecessary sales pitches on what I knew I didn't want, and with zero pressure for add ons at point of sale. That is exactly what I wanted, without unnecessary sales pitches on what I knew I didn't want, and with zero pressure for add ons at point of sale. That is exactly what I got and I will happily recommend Westside Lexus to others. More
by lindono5
October 11, 2023
First class from beginning to end. Thank you Nick for making this our best experience ever. Your facility is world class. Thank you so much. Thank you Nick for making this our best experience ever. Your facility is world class. Thank you so much. More
by Mt4elk
Employees Worked With
October 11, 2023
We had a very good experience with our sales person and when teaching us about our car, he was very knowledgeable. This was our second car that we bought at westside Lexus when teaching us about our car, he was very knowledgeable. This was our second car that we bought at westside Lexus More
by THE-NUT
Employees Worked With
October 10, 2023
4th auto we have leased or purchased from Westside. Great process, beautiful facility, and Mike Gonzales has been great to work with on all 4. Great process, beautiful facility, and Mike Gonzales has been great to work with on all 4. More
by scott_posey
October 08, 2023
Shannon George was very courteous and informative when selecting which car we wanted. It was a non stressful decision in picking the right car for us. selecting which car we wanted. It was a non stressful decision in picking the right car for us. More
by jhighnote
October 08, 2023
Espresso machines & waiting area need major refresh- warehouse like & 2 huge/horrible espresso (watered coffee); look at Dallas Sewell dealers for how it should be. warehouse like & 2 huge/horrible espresso (watered coffee); look at Dallas Sewell dealers for how it should be. More
by right1
October 07, 2023
Chong is the best! She has the best customer service, and goes above and beyond to make sure the car buying experience is not stressful. This is the 2nd vehicle that I She has the best customer service, and goes above and beyond to make sure the car buying experience is not stressful. This is the 2nd vehicle that I have purchased from Westside Lexus, and both times Chong made sure that my experience was great. She walked me through each step of the process to make sure that I ended up with the perfect vehicle that fits my needs! More
by Jenn B
Employees Worked With
