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Westside Lexus

Houston, TX

4.8
7,132 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,132 reviews

July 16, 2022

Easy transaction. Didn’t keep me there all day. Had the car I wanted in a reasonable time frame. More

by tracygati
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Westside Lexus responded

Thanks so much for this positive rating and review! We appreciate your support of us here at Westside Lexus.

July 16, 2022

Dallas was such a wealth of knowledge and very helpful during our car buying experience. She was always very quick to answer our questions and help guide us in selecting the best car for our needs. I hone More

by Claire Mead
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dallas Chamberlain
Jul 18, 2022 -

Westside Lexus responded

Hi Claire - Congratulations on your new car! We are delighted to hear that Dallas and the team took great care of you and earned your five-star review. Thank you from all of us at Westside Lexus!

July 16, 2022

Lauren and Nam were very helpful and knowledgeable and made for a relatively stress free buying experience More

by jane_m73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Goldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
Jul 18, 2022 -

Westside Lexus responded

I appreciate you taking the time to give Lauren and Nam a special shoutout. It means a lot that you were able to go home in a car that is right for you. Enjoy! - Westside Lexus

July 16, 2022

Very Frendly service in particular Mis Chong and MJ great two ladies 0% presion. Thanks More

by omegafloor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MJ Rizvi
Jul 18, 2022 -

Westside Lexus responded

Thank you for taking the time to share this feedback! We appreciate your business and we hope to see you again at Westside Lexus. Enjoy the ride!

July 16, 2022

Outstanding service after the sale. Michael Gonzales is professional kind and courteous. I really enjoyed the experience. More

by Mmason011
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Westside Lexus responded

Thanks for giving Michael a shoutout. We're delighted that your experience with Westside Lexus was enjoyable and attentive. Safe travels!

July 16, 2022

Very good customer service, sales lady Dallas was excellent in finding the right car for us and helped in making good decisions More

by Ptanwani
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dallas Chamberlain
Jul 18, 2022 -

Westside Lexus responded

Congratulations on your new vehicle! We are so happy that you had a positive and successful experience working with Dallas and our team. Thank you for coming to Westside Lexus!

July 15, 2022

Great Customer Service and great experience! Process was so smooth and they had the acct car I wanted. Very satisfied! More

by caverkatrina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lurie Keener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Westside Lexus responded

Nothing makes us happier than a satisfied customer! Thank you for choosing Westside Lexus. Come back anytime.

July 15, 2022

Great customer service great selection. Will make my next purchase their and I live 11 hours away. More

by RaiderSB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Westside Lexus responded

This is the kind of feedback we work hard to receive at Westside Lexus! We're grateful to have earned your business and honored you're making the trip to work with us. Thank you!

July 14, 2022

Excellent service provided during our recent LX600 purchase. Sales consultant was excellent and very responsive throughout the process More

by Dlk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lurie Keener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desmond Johnson
Jul 15, 2022 -

Westside Lexus responded

Thanks for your praise! We're pleased our team delivered communicative assistance that helped you get your Lexus LX 600. From all of us at Westside Lexus, enjoy your new ride!

July 14, 2022

Westside Lexus has always treated me right; from sales to financing to service — top notch. More

by Jeffpc.123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Fikaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Clements
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Westside Lexus responded

Thank you for the review. We are glad that the team took excellent care of you! We appreciate your business.

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