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Westside Lexus

Houston, TX

4.8
7,042 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,042 reviews

June 02, 2022

My husband and I were very impressed with the friendliness and personal attention we received from of the salesman and the entire staff. The dealership was absolutely gorgeous! More

by sanmom2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Westside Lexus responded

Thank you for the great review! We are thrilled to hear that you had a successful experience working with us. Drive safely, and we hope to see you back at Westside Lexus!

June 02, 2022

Outstanding experience from sales to finance to service. This is our second purchase from Westside Lexus and we couldn’t be happier. More

by wes.knight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Westside Lexus responded

It is awesome to read your review, Wes! Thank you for taking your business to Westside Lexus and for stopping by to share your experience with our team. Enjoy your new vehicle!

June 02, 2022

This is my second purchase at Westside Lexus and I received the same excellent customer service I did 3 years ago. More

by MsSVallee87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Westside Lexus responded

Thank you for returning to Westside Lexus for your second purchase! We are thrilled that it was a five-star experience once again. Enjoy your new ride!

June 02, 2022

Geoffrey is excellent. He has sold or leased me over 10 Lexus. Nam Pham is also great! More

by JSTEPP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
Jun 02, 2022 -

Westside Lexus responded

We really appreciate your continued support of Geoffrey, Nam, and Westside Lexus! Thank you for sharing your experience, we look forward to welcoming you back next time. Safe travels!

June 01, 2022

Alex Owens was great in helping us with our NX350 purchase. It took a little time for the car to get here from Japan, but Alex kept us updated along the way. When the car arrived Alex and the team at More

by Kerry C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Westside Lexus responded

Kerry, thank you for the great review! We are so glad to hear that Alex delivered such a successful purchase experience. Drive safely in your new Lexus NX 350, and enjoy it! We hope to see you back again at Westside Lexus!

June 01, 2022

From sales to service to overall communication, they have been terrific for my family to work with for over 40 years. More

by rbsale
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Davis
Jun 01, 2022 -

Westside Lexus responded

Thank you for the great review! We are thrilled to hear that you had such a successful experience working with the Westside Lexus team over the years. Drive safely, and we hope to see you back again down the road!

June 01, 2022

Over the past 10-15 years I have purchased all of my cars from this location. More

by JWWARNER28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilber Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Parish, Nam Pham
Jun 02, 2022 -

Westside Lexus responded

Thank you for taking the time to review us! We are thrilled to hear that you have had such successful purchase experiences working with the Westside Lexus team. Drive safely, and we hope to see you back!

June 01, 2022

Jeff and the team are very customer service oriented and accommodating. My experience was very good! More

by becky.linseisen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Margolis
Jun 01, 2022 -

Westside Lexus responded

Becky, we are happy to hear about your experience with Jeff and the team! Thank you for choosing Westside Lexus and for sharing your feedback. Enjoy the ride!

June 01, 2022

Great service and a friendly staff. Process was quick and painless. Delivery went very smoothly. More

by GOTEN1969
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Westside Lexus responded

It was a pleasure to assist you with your latest purchase! Thank you for leaving Westside Lexus a five-star review and we hope to see you back next time.

June 01, 2022

John Loving was great and attentive even though inventory is very low. I would purchase here again More

by leahbobeeah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Westside Lexus responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with John and the Westside Lexus team. Drive safely, and we hope to see you back!

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