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Westside Lexus
Houston, TX
7,088 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,088 reviews
April 20, 2022
Shannon was very good in customer service , he was friendly and accomodating and tried to answer all our questions. friendly and accomodating and tried to answer all our questions. More
by ROLEENC
Verified CustomerEmployees Worked With
April 20, 2022
Easy experience, great selection, and a quick and easy sales process. Able to get in and out within the day. sales process. Able to get in and out within the day. More
by augustpepper
Employees Worked With
April 19, 2022
I was referred by a friend. This is my first time owning a Lexus. My salesman, Jeff Jones, was very helpful and knowledgeable. This is my first time owning a Lexus. My salesman, Jeff Jones, was very helpful and knowledgeable. More
by scallaway
April 19, 2022
Location Neatness Approach Attitude Smile Helpful Relax atmosphere Follow up Knowledge Professional Respect Show room Recognition Neatness Approach Attitude Smile Helpful Relax atmosphere Follow up Knowledge Professional Respect Show room Recognition More
by diva6161
Employees Worked With
April 18, 2022
Sales representative Mr. Lurie Keener was cordial in his greeting, competent at his job, and efficient. I would work with him again. But he plans to retire in 3 years, so the Lurie Keener was cordial in his greeting, competent at his job, and efficient. I would work with him again. But he plans to retire in 3 years, so the chance is slim. Westside Lexus has an attractive and well organized showroom. We were greeted by a sparkling, enthusiastic receptionist. More
by ssetliff
Employees Worked With
April 17, 2022
Nice. Dealership. In the pre owned section the receptionist was very nice and detailed. This is the way all the receptionist should be. I love the technol Dealership. In the pre owned section the receptionist was very nice and detailed. This is the way all the receptionist should be. I love the technology that is being used while signing. The bathrooms were perfect. The salesperson David was absolutely perfect. More
by Kay V Flowers
April 17, 2022
Professional atMosphere and looks classy. I like the cubicle set up for each customer, privacy is important. I like the cubicle set up for each customer, privacy is important. More
by rosenarabal
Employees Worked With
April 17, 2022
Jeffrey was incredibly helpful and knowledgeable. We got exactly what we were looking for and without any hassle. Manuel was professional and friendly during the closing process and you’d be foolish We got exactly what we were looking for and without any hassle. Manuel was professional and friendly during the closing process and you’d be foolish to go to anyone else in the Houston area for a New Lexus. More
by loveless
April 17, 2022
Great salesmanship, and customer experience. Service department was equally good. Would be nice to have charging stations for phones etc and other beverage and snack items. Service department was equally good. Would be nice to have charging stations for phones etc and other beverage and snack items. More
by John
Employees Worked With
Other Employees :
Donnie Haughney
April 17, 2022
Customer service was excellent and Tim was very helpful in assisting me finding the kind of car I wanted in assisting me finding the kind of car I wanted More
by annphylis
