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Westside Lexus
Houston, TX
7,093 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,093 reviews
April 17, 2022
Professional atMosphere and looks classy. I like the cubicle set up for each customer, privacy is important. I like the cubicle set up for each customer, privacy is important. More
by rosenarabal
Verified CustomerEmployees Worked With
April 17, 2022
Nice. Dealership. In the pre owned section the receptionist was very nice and detailed. This is the way all the receptionist should be. I love the technol Dealership. In the pre owned section the receptionist was very nice and detailed. This is the way all the receptionist should be. I love the technology that is being used while signing. The bathrooms were perfect. The salesperson David was absolutely perfect. More
by Kay V Flowers
April 17, 2022
Jeffrey was incredibly helpful and knowledgeable. We got exactly what we were looking for and without any hassle. Manuel was professional and friendly during the closing process and you’d be foolish We got exactly what we were looking for and without any hassle. Manuel was professional and friendly during the closing process and you’d be foolish to go to anyone else in the Houston area for a New Lexus. More
by loveless
April 17, 2022
Great salesmanship, and customer experience. Service department was equally good. Would be nice to have charging stations for phones etc and other beverage and snack items. Service department was equally good. Would be nice to have charging stations for phones etc and other beverage and snack items. More
by John
Employees Worked With
Other Employees :
Donnie Haughney
April 17, 2022
Customer service was excellent and Tim was very helpful in assisting me finding the kind of car I wanted in assisting me finding the kind of car I wanted More
by annphylis
April 16, 2022
Louis Very attentive and polite. Listened, suggested quoted. Finance was easy to deal with too. Listened, suggested quoted. Finance was easy to deal with too. More
by bob
April 16, 2022
I'm very pleased with my vehicle that I purchased from westside lexus.it was a quick and easy process! My sale rep Lurie Keener was awesome. He was very patient even knowing I was nervous of purchasing a westside lexus.it was a quick and easy process! My sale rep Lurie Keener was awesome. He was very patient even knowing I was nervous of purchasing a newer vehicle that I know I needed lol he's the man you want to go too!!! Keep up the great work Lurie@ westside lexus... More
by LARHONDASMITH59
Employees Worked With
April 16, 2022
Had exactly what we were looking for, and treated us with kindness through the whole process. Plus refreshments! kindness through the whole process. Plus refreshments! More
by augustpepper
April 16, 2022
I bought my previous car from Westside Lexus, and was extremely satisfied with the Service department for the 12 years I owned that car. Never considered buying from anyone else. extremely satisfied with the Service department for the 12 years I owned that car. Never considered buying from anyone else. More
by KKDITTERT
April 16, 2022
Had a really good sales lady named Chong. Everyone was so helpful. We are enjoying our Lexus. Left my shades in holder, hopefully get them back. Everyone was so helpful. We are enjoying our Lexus. Left my shades in holder, hopefully get them back. More
by Ddurrett
