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Westside Lexus

Houston, TX

4.8
7,135 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,135 reviews

April 09, 2022

Salesman was very knowledgeable. This is the second lexus I have bought from him. Was very patient and took time setting up my app More

by TERRITAYLOR3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathleen Arms
Apr 11, 2022 -

Westside Lexus responded

We are delighted to have you as a returning customer! Thank you for giving Westside Lexus your business and your five-star feedback. Safe travels in your new car!

April 09, 2022

I have been a loyal lexus costumer for a long time. Westside lexus treats me like family and I am in love with my new NX More

by orishp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Westside Lexus responded

Congratulations on your new Lexus NX! We are so grateful for your continued business and your confidence in our team. Thank you from all of us at Westside Lexus!

April 08, 2022

I was very pleased with the professionalism and courtesy that this dealership provided. Very satisfied! More

by MS_JDA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wasaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Westside Lexus responded

Customer satisfaction is our priority so we are thrilled to see this review. Thank you for choosing Westside Lexus! We wish you safe and happy driving.

April 08, 2022

Very low pressure. Vehicles were presented well. Dealership was clean and nice. Sales lady and Finance was great and I think the whole process took 1.5 hrs. More

by jaswilliamstech
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Catalina Kurdiyeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
Apr 08, 2022 -

Westside Lexus responded

Our staff is very dedicated to sending our guests home in vehicles that are right for them so we hope you enjoy the new ride. Thanks for choosing Westside Lexus!

April 08, 2022

Our experience was amazing. No hassle, no pressure, straight forward answers and extremely friendly and high quality service. Our salesman Jim Fikaris and our finance manager More

by shelltrini
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Fikaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Westside Lexus responded

Thank you for taking the time to give Jim and Anil such a special shoutout. It means a lot that our service stood out to you, and we wish you safe travels in your new ride! - Westside Lexus

April 08, 2022

Danny Garza at Westside took such good care of me from the first time we spoke until I picked up my car! Love Danny & Westside Lexus! More

by peggycraig513
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2022 -

Westside Lexus responded

Peggy, it's lovely to hear that Danny's exceptional service throughout every step of your purchase was so appreciated! We're so grateful that you took the time to share your Westside Lexus experience, and we hope you're loving every mile in your new car so far!

Apr 09, 2022 -

peggycraig513 responded

I am enjoying my new Lexus! Thank you Danny!

April 08, 2022

Salesperson we worked with was responsive, knowledgeable, and very helpful throughout the buying process. He was particularly thorough in helping us understand the vehicle’s technology during the delivery pr More

by barrybaisden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Margolis
Apr 11, 2022 -

Westside Lexus responded

Hi Barry - We are thrilled that you had such a terrific purchase experience with our team! Thank you for taking your business to Westside Lexus and for stopping by to leave a review. Safe travels in your new car!

April 08, 2022

Very satisfied with sales department (M McGowan and Service department - personal and a a friendly crew More

by RBASS11488
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hershman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Westside Lexus responded

It's truly wonderful to see that so many of our team members have played a role in your loyalty to Westside Lexus! It's a joy to keep you safely on the road, and the Westside Lexus team looks forward to our next chance to work together!

April 08, 2022

I made an error on the amount of the check which wasn’t found until over a week later. I had to return to the dealership to correct it. However, the finance man did offer to come to my house to remedy the More

by onealpatricia
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nam Pham
April 08, 2022

Nice selection of Lexus vehicles, extremely knowledgeable friendly staff, and large great showroom and location. More

by hattiec
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Fikaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Westside Lexus responded

Thank you for sharing your feedback! We are happy to have you as a Westside Lexus customer and we wish you many safe and happy miles ahead.

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