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Westside Lexus

Houston, TX

4.8
7,142 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,142 reviews

October 13, 2021

The sales manager was very polite, thorough, helpful, and informative. He guided me through the inventory search, was prompt to find a car that suited me, and followed through with a satisfactory sale. More

by Nbathenian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

Westside Lexus responded

It's wonderful to hear our team helped facilitate such a successful vehicle-shopping experience! Thank you for the review and for trusting Westside Lexus with your business - drive safe!

October 12, 2021

This is our second purchase from Westside Lexus and it has been a completely professional experience. We will definitely purchase another car from this dealership in the future. More

by Michelle W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Jessee
Oct 12, 2021 -

Westside Lexus responded

Michelle, thanks for the 5 star review! We're so pleased that your purchase was superb and that our team was professional and helpful. We appreciate you taking the time to leave your kind feedback, and we look forward to working with you again soon!

October 12, 2021

Ms. Chong was a big help with assistanting me with my first purchase of a luxury car. More

by aquariuslacey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

Westside Lexus responded

We're glad that we could make your purchasing experience a success! Congratulations on your new ride - we hope it goes far above your expectations. Take care! - the Westside Lexus team

October 11, 2021

Westside Lexus was a fantastic choice for the purchase of my first Lexus! My husband made contact with John Loving and he got an idea as to what we were looking for. They made sure they got me into the car o More

by T.Harri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Westside Lexus responded

We are delighted to see that John made your car-buying experience nothing short of fantastic. It makes our day to know that we are providing our valued guests with a seamless purchasing process. Thanks for supporting Westside Lexus and congrats on your new car!

October 11, 2021

Dallas was very professional and kind. she answered every question without hesitation and provided us with helpful advice and information More

by enavalizadeh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Chamberlain
Oct 11, 2021 -

Westside Lexus responded

Dallas is great! Thank you for taking a moment to write Westside Lexus and our team this fantastic review. We will see you next time!

October 11, 2021

From salesman to manager and finance we were treated amazing. They didn’t treat us like our questions were dumb and they didn’t rush us even though it was closing time. Best car buying experience ever. More

by moreno.oscar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Homer Hsu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Westside Lexus responded

Oscar - Thank you so much for saying this was your best car-buying experience ever! It makes our day to know that our service stood out to you and that you drove home from Westside Lexus a happy customer. Safe travels in your new vehicle!

October 11, 2021

Great service! Chong Lee was the best! She did not hesitate to help me find the best vehicle that fit my needs. More

by Bryceyun1998
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nellie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Westside Lexus responded

Bryce - we're delighted to know that Chong was such a help to you! Thank you for taking a moment to share about your experience - the entire Westside Lexus team is so grateful. Drive safe!

October 11, 2021

The service was good the dealer ship was clean and a nice lounge area staff was friendly More

by vatsal_2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Westside Lexus responded

Thank you for the great review! We are so happy to hear that you enjoyed your service experience at Westside Lexus. We are wishing you safe travels and hope to see you back again down the road!

October 10, 2021

Great service and great dealership. We were very well taken care of by our sales rep. More

by matthewk76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wasaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Westside Lexus responded

Matthew, thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with the Westside Lexus team. Drive safely in your new vehicle, and we hope to see you back!

October 10, 2021

Westside Lexus IS all the customer could expect in service sales staff and dealership excellent job More

by MAIL2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hershman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Westside Lexus responded

Thanks for this excellent review of the Westside Lexus team! We appreciate your confidence in our work and your kind words go a long way. See you next time!

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