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Westside Lexus
Houston, TX
7,132 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,132 reviews
March 10, 2021
The service at Westside Lexus IS outstanding. Everyone I came in contact with was willing to help in any way they could. Everything about the new car was explained and demonstrated. came in contact with was willing to help in any way they could. Everything about the new car was explained and demonstrated. More
by MIKE@CUSTOMMARKETSOL.COM
Verified Customer
March 09, 2021
Had not visited a Lexus dealership before. Was quickly contacted by Mike Gonzales after doing an internet search. He listened to my situation and said he could help me. Entire transaction very professiona contacted by Mike Gonzales after doing an internet search. He listened to my situation and said he could help me. Entire transaction very professional and actually a pleasant buying experience! More
by mwvance
Employees Worked With
March 09, 2021
Excellent customer service, very satisfied with the entire process it was quick and easy. Edwar was very patient and friendly. Would definitely recommend Westside Lexus to friends and family. entire process it was quick and easy. Edwar was very patient and friendly. Would definitely recommend Westside Lexus to friends and family. More
by saher_banda
March 09, 2021
This is my third Lexus. I’m very happy with my car and would like to thank Mr. Loving for his extreme patience with me. I know I’m not one of the easiest customer, but he was great in all situations. This would like to thank Mr. Loving for his extreme patience with me. I know I’m not one of the easiest customer, but he was great in all situations. This is a big reason to me to be back More
by LUCY8
March 08, 2021
Great experience buying my IS 350 F Sport.. Mark Solomon and Sam Chau were both excellent to work with on all aspects of the deal from beginning to delivery and Sam Chau were both excellent to work with on all aspects of the deal from beginning to delivery More
by bmindes
March 07, 2021
Beautiful facility, a little more attention to prospective buyers like offer water and snacks. Welcome gifts used to be given. Would be a nice touch. prospective buyers like offer water and snacks. Welcome gifts used to be given. Would be a nice touch. More
by FAW69
March 07, 2021
Merrell made the buying process seamless!! We are in love with our new 350 F Sport. We’ll continue to use Westside Lexus when purchasing a nee car. Customer service was stellar!!! with our new 350 F Sport. We’ll continue to use Westside Lexus when purchasing a nee car. Customer service was stellar!!! More
by bridgetnieto
March 06, 2021
Amazing! No other word beats this great group of people. Extremely excellent service! Top notch 5 stars doesn’t suffice. Will recommend always to anyone shopping for a great deal. Extremely excellent service! Top notch 5 stars doesn’t suffice. Will recommend always to anyone shopping for a great deal. More
by Maria.
Employees Worked With
March 06, 2021
Always will buy our Lexus from Mary Margaret. She is so awesome to work with when buying a new car. Always happy and smiling with us awesome to work with when buying a new car. Always happy and smiling with us More
by judge0
March 05, 2021
Top attitude and professionalism. Wrong car color. Having to deal. Gave free tint. Scratch on car. Slow acceleration for a $50k car es250. Good overall experience. Having to deal. Gave free tint. Scratch on car. Slow acceleration for a $50k car es250. Good overall experience. More
by supraspeed
