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Westside Lexus
Houston, TX
7,132 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,132 reviews
November 04, 2020
Westside is the best. Beautiful Facility. Great Service Center. Steve M. is wonderful. Judy in Finance was a pleasure to work with and Andrew in Service has handled service for multiple family vehicles. Ou Center. Steve M. is wonderful. Judy in Finance was a pleasure to work with and Andrew in Service has handled service for multiple family vehicles. Our extended family has purchased 6 new Vehicles and that doesn’t include close friends who have also purchased at least 2 new Lexus from Steve at Westside. That should tell you how our family feels! We will continue to refer family and friends because we know Steve and Westside Lexus will take great care of them. More
by C S O’Neal
Verified Customer
November 03, 2020
Great customer service from Dominic Thornton and Sinh Pham. Thank you for your time. They helped us get in a great car and made sure we are happy. Pham. Thank you for your time. They helped us get in a great car and made sure we are happy. More
by W
November 03, 2020
Outstanding Sales representative. Worked with my spouse for over 6 months before selecting the right model and financing arrangement. Pricing was fair and no pressure add one. for over 6 months before selecting the right model and financing arrangement. Pricing was fair and no pressure add one. More
by SERGETEXAN
Employees Worked With
November 03, 2020
Mike Gonzales did a great job finding me a new car. I will never use another salesman. If you want a positive buying experience ask for Him. will never use another salesman. If you want a positive buying experience ask for Him. More
by Brent Clements
Employees Worked With
November 03, 2020
Enjoyed working with Gonzo. Knowledgeable, friendly, helpful, patient. This is my 3rd Rx350. Hopefully this one will be as reliable as the other two were. helpful, patient. This is my 3rd Rx350. Hopefully this one will be as reliable as the other two were. More
by derhoads
Employees Worked With
Gonzo Jimenez
November 03, 2020
Great attention to the customer. Very strong no nonsense business environment with an excellent dealership venue. Everyone was working, clean and well organized. Trustworthy salesman!!! business environment with an excellent dealership venue. Everyone was working, clean and well organized. Trustworthy salesman!!! More
by Alberto
November 02, 2020
I've worked with Mary Margaret at Westside Lexus for many years. She is always fair and totally professional. I've also been treated with courtesy and respect by everyone at Westside. years. She is always fair and totally professional. I've also been treated with courtesy and respect by everyone at Westside. More
by Chris
November 02, 2020
Everyone at this dealership is very professional. It was an all-around good experience from start to finish. I am very happy with my purchase. A great big Thank you to all of you involved. Please put JT on an all-around good experience from start to finish. I am very happy with my purchase. A great big Thank you to all of you involved. Please put JT on the list of employees. More
by Caryn
November 02, 2020
Excellent dealership. State of the art facility. Very good customer service and no pushy salesperson. Fair pricing. Friendly staff and good coffee. Buy from here good customer service and no pushy salesperson. Fair pricing. Friendly staff and good coffee. Buy from here More
by yasin.chinoy
Employees Worked With
November 01, 2020
Westside like is Awesome! Everyone I worked with - Doug, Christian and Judy- were very professional, yet really down to earth. They made me feel comfortable and handled my purchase just as I requested Doug, Christian and Judy- were very professional, yet really down to earth. They made me feel comfortable and handled my purchase just as I requested - quick and easy! It was well worth the drive from San Antonio! I loved my experience so much that I’m considering driving there for my general maintenance. THANK YOU Westside Lexus! More
by phenry2
