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Westside Lexus
Houston, TX
6,417 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,417 reviews
October 26, 2019
My Experience at Westside Lexus I am very Happy with my new car. Mike Gonzales, Salesman, and Mr. Shafer , Financial Rep. went “out of their way” to make it a pleasant experience. “F I am very Happy with my new car. Mike Gonzales, Salesman, and Mr. Shafer , Financial Rep. went “out of their way” to make it a pleasant experience. “Family 4 Life” More
by G1FW
Verified Customer
Helpful October 25, 2019
Excellent I’ve always loved the service at Westside Lexus. I’ve been a buyer there for over 20 years. The new dealership is very beautiful! I’ve always loved the service at Westside Lexus. I’ve been a buyer there for over 20 years. The new dealership is very beautiful! More
by maysacpa
October 24, 2019
West side Lexus sealer review John Parish is absolutely the best salesman I have ever had the pleasure to work with. I have bought/leased 4 Lexus automobiles just because of him. T John Parish is absolutely the best salesman I have ever had the pleasure to work with. I have bought/leased 4 Lexus automobiles just because of him. Thanks. More
by Richard
Employees Worked With
October 23, 2019
New car Being a Lexus customer for many years, they continue to be an excellent company providing us with the best service imaginable! We absolutely love Mary Being a Lexus customer for many years, they continue to be an excellent company providing us with the best service imaginable! We absolutely love Mary Margaret McGowan & all that she does to go out of her way to satisfy our every need when getting a new vehicle! More
by jayisme
Employees Worked With
Other Employees :
Alex Ruata
October 20, 2019
Great customer service from beginning to end! This was my first time getting a car fully in my name and it went a lot easier than I expected. Jim Fikaris was our sales rep who I was in communicati This was my first time getting a car fully in my name and it went a lot easier than I expected. Jim Fikaris was our sales rep who I was in communication with for about a week prior to coming in. He kept me up to date with the status of the car I was interested in and answered any and all questions I had (and I had a lot considering I was a nervous 1st time buyer). He was patient, thorough and caring. Emily in finance was also super sweet and thorough, she too answered all my questions. I definitely recommend Jim, Emily and the dealership! More
by Nitsa D.
October 19, 2019
Courteous and professional. From Alex to Mike the professionalism and expertise was outstanding. While so could not spend the time with the person who helps with all the instruct From Alex to Mike the professionalism and expertise was outstanding. While so could not spend the time with the person who helps with all the instructions Alex was kind enough to set up an appointment for me next week. More
by mkasner
October 19, 2019
Best Ever Dealership Mary Margret McGowan bent over backwards to make sure I got exactly what I wanted and even drove out to my home in Katy to pick me up to take me back Mary Margret McGowan bent over backwards to make sure I got exactly what I wanted and even drove out to my home in Katy to pick me up to take me back to the dealership to pick up my RX. Alex did an excellent job helping me set up my app and show me the features and even helped me set up my WiFi over the phone when I got home. More
by chrismac63
October 18, 2019
Excellent Thank you Joshua for making this a very smooth deal. I love the new location and look forward to having my new Lexus serviced there when need be. We Thank you Joshua for making this a very smooth deal. I love the new location and look forward to having my new Lexus serviced there when need be. Well Done! More
by ffarah
Employees Worked With
Joshua Moon
October 18, 2019
All Was AOK !!! All Was Awesome !!! A Pleasure Doing Business With Mike Nelson As Per Usual . He Has Always Been A Big Help To Us. A Beautiful New Bldg. And Beautif All Was Awesome !!! A Pleasure Doing Business With Mike Nelson As Per Usual . He Has Always Been A Big Help To Us. A Beautiful New Bldg. And Beautiful Cars !!! Thank You All, Berton & Colleen Miles More
by Bertmiles
October 17, 2019
Great car buying experience. If you want to buy a car, go to Westside Lexus and ask for Frank Mata. He’s honest and knows the cars. I’m very happy with my purchase and the car buy If you want to buy a car, go to Westside Lexus and ask for Frank Mata. He’s honest and knows the cars. I’m very happy with my purchase and the car buying experience. More
by AH
Employees Worked With
Frank Mata
