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Westside Lexus

Houston, TX

4.8
7,126 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,126 reviews

December 31, 2019

Great service! We recently purchased a new vehicle from Westside Lexus. The sales and finance personnel were great to work with! Would definitely recommend to anyone More

by michael.scheurer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Hinojosa
Jan 10, 2020 -

Westside Lexus responded

Thanks, Michael! We really appreciate the kind recommendation!

December 29, 2019

Same high level of service! This was our 2nd purchase with Gonzo, and he didn't disappoint. Also, the spectacular service we received with the first lexus is one of the main reas More

by Ilasanta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gonzo Jimenez
Jan 10, 2020 -

Westside Lexus responded

What a review! So glad to have you for life!!! Welcome to the Westside Lexus family!

December 29, 2019

Excellent service Very good service, as good as before. Will definitely choose it again the next time, even though the price was not as good as we expected. More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sinh Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2020 -

Westside Lexus responded

We're glad our service is above and beyond what you expected! Thanks for the kind review!

December 29, 2019

Happy with the experience and salesman Got what I was looking for at reasonable price. Shannon was a tremendous help without being overbearing or pushy. Best salesman experience I have had More

by jcarp311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Jacobson
Jan 10, 2020 -

Westside Lexus responded

We think Shannon is great, too! Thanks for the kind words!

December 29, 2019

THE BEST CUSTOMER SERVICE Westside LEXUS is by far the premier and only place I will ever want to go to lease or buy a vehicle. Everyone was amazing including Mary and Merrell. More

by hoover72379
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Hershman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerald Chomer, Bob Juge, Kevin Jacobson
Jan 10, 2020 -

Westside Lexus responded

Wow!!! What a great review! We're so happy you've been so pleased with everyone here at WSL! Let us know if we can do anything else to help you!

December 29, 2019

It was great. Everyone who helped me buy an incredible car were so great from the salesman, the fiancé women and the man who explained how everything worked. More

by kathydkilian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Tran, Emily Maus
Jan 10, 2020 -

Westside Lexus responded

So glad it was such a good experience for you! Welcome to the Westside Lexus family!

December 29, 2019

New purchase This is the seventh Lexus purchased from Westside and as the previous ones the process was courteous, pleasant and informative. The team at Lexus IS t More

by MARKOLF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sinh Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2020 -

Westside Lexus responded

Thanks for the continued business and the kind words! We're so glad to have you in the family! Have a wonderful weekend!

December 28, 2019

I had a great experience. I didn't feel pressured at all. I felt very relaxed. The salesman was very knowledgeable and very helpful. I believe we got a great deal. We love our More

by david.vega
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2020 -

Westside Lexus responded

Thanks, David! Welcome to the Westside Lexus family!

December 28, 2019

Best Experience I placed several internet inquiries on KBB. Doug Phillips immediately contacted me and sent information to me. I was a bit overwhelmed. I visited the More

by LexusOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Maus
Jan 10, 2020 -

Westside Lexus responded

Thanks for the thorough review! We're so glad Doug and Emily were both so helpful to you! And so glad you love your new car!

December 27, 2019

Great Service and fab cars We always have great experiences at Westside Lexus. New ES 350 for Christmas. A great vehicle and the service is terrific. Alex Winnicki is great. More

by Nels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sinh Pham
Jan 10, 2020 -

Westside Lexus responded

What a Christmas gift!! Thanks for the kind words!

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