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Westside Lexus
Houston, TX
7,202 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,202 reviews
December 12, 2024
A luxurious and stress free experience everytime. I don't mind spending money with these people. I don't mind spending money with these people. More
by Karenimala2010
Employees Worked With
December 11, 2024
This is the fifth car we have bought from Westside Lexus. We have been happy with them. The service department tends to upsell their services and I think recommend unnecessary repairs and maintenance. The se We have been happy with them. The service department tends to upsell their services and I think recommend unnecessary repairs and maintenance. The service fees are also very expensive More
by Abi
Verified CustomerDecember 10, 2024
John Loving was a great salesman for Lexus. He helped me find the perfect SUV, gave me all the detailed information including pricing, helped me justify my decisions and gave me all the instru He helped me find the perfect SUV, gave me all the detailed information including pricing, helped me justify my decisions and gave me all the instructions needed to drive it home. More
by lgolden0
Employees Worked With
December 10, 2024
AJ was amazing. Went in thinking that I might want a new Lexus. Within hours, I was driving out with one. He was extremely helpful and patient. I felt absolutely no Went in thinking that I might want a new Lexus. Within hours, I was driving out with one. He was extremely helpful and patient. I felt absolutely no pressure, only support. I feel lucky that I got him as my sales person when I walked in the door. He’s been responsive & helpful after purchasing the vehicle as well. ⭐️⭐️⭐️⭐️⭐️ More
by dougreuschel
Employees Worked With
December 09, 2024
Good experience and knowledgeable sales. Fair trade in value on my vehicle. I will recommend if asked Fair trade in value on my vehicle. I will recommend if asked More
by GEORGEFWEST
Employees Worked With
December 07, 2024
Outstanding service and ease of purchasing our vehicle at end of lease. Steve and Davis were a please to works with. end of lease. Steve and Davis were a please to works with. More
by trish.doherty
December 07, 2024
Both Brook and Merrell were very friendly and did not pressure us to make a purchase decision. Brook gave us a thorough explanation of the many features on the vehicle before we drove it off the lot. Ove pressure us to make a purchase decision. Brook gave us a thorough explanation of the many features on the vehicle before we drove it off the lot. Overall a very professional approach to the selection process through purchase. More
by gamberjh1
December 06, 2024
The process was quick and easy. Mark was very helpful and knowledgeable about the car. Mark was very helpful and knowledgeable about the car. More
by janicew_2007
December 06, 2024
A professional atmosphere where I can trust my advisor with any car concerns I have. Happy to work with Daniel again. with any car concerns I have. Happy to work with Daniel again. More
by bebe
Employees Worked With
December 05, 2024
As always great service. Edwar was professional and was very receptive and responsive during our waiting period. Edwar was professional and was very receptive and responsive during our waiting period. More
by wayne.lacey
Employees Worked With
