Westside Lexus

Maintenance and yearly inspection Laura Brown is always very prompt and easy to work with. She is always helpful when I don’t have much time and gets me in quickly and out quickly. T Laura Brown is always very prompt and easy to work with. She is always helpful when I don’t have much time and gets me in quickly and out quickly. Thank you! More

Very good people to work with. They give right recommendafions and don’t push for expensive things when not required. This time I had to change the tires and they gave me all the op They give right recommendafions and don’t push for expensive things when not required. This time I had to change the tires and they gave me all the options along with their recommendations. It was wonderful experience. More

Great Service Very pleased with the quality of workmanship, attention to detail and friendly service. Chase kept me updated on the service progress and fully expla Very pleased with the quality of workmanship, attention to detail and friendly service. Chase kept me updated on the service progress and fully explained details of the repair. More

10000 Mile Service I was pleased that the service center was able to complete my service in less than an hour. However, they didn't wash, vacuum or even clean the inte I was pleased that the service center was able to complete my service in less than an hour. However, they didn't wash, vacuum or even clean the interior of my car. Very disappointed. More

Could have been better Appointment set for 10:30, car dropped off at10. Wife was waiting for car. Was told it would take an hour.At 12:30 wife went looking for the car, it h Appointment set for 10:30, car dropped off at10. Wife was waiting for car. Was told it would take an hour.At 12:30 wife went looking for the car, it had been completed within the hour but she was not informed car ready. All the settings in the car had been changed, what really got the wife going was no one apologized. More

Routine service Ms. Lauren Brown always provide good advise on vehicle maintenance and she respects on customer’s decision if we choose to opt out from the technician Ms. Lauren Brown always provide good advise on vehicle maintenance and she respects on customer’s decision if we choose to opt out from the technician’s advise. More

Excellent service ! Wilber is awesome ! Easy in and out, explain the whole process. Also review vehicle for potential issues and or recommendations. A full report was provided with details Easy in and out, explain the whole process. Also review vehicle for potential issues and or recommendations. A full report was provided with details of the work done. Highly recommend this service center. More

Easy easy! Charles Perkins is always a pleasure to work with. He has serviced 4 of our vehicles (past/present) in the time that I’ve been with Westside. Charles Perkins is always a pleasure to work with. He has serviced 4 of our vehicles (past/present) in the time that I’ve been with Westside. More

Great service, we are repeat customers Great service, repeat customers. Jeffrey Byers and Andrew Nagler have taken great care of my wife over the last five years so when I needed a new veh Great service, repeat customers. Jeffrey Byers and Andrew Nagler have taken great care of my wife over the last five years so when I needed a new vehicle Westside Lexus was the only place I looked. More

Second purchase through Internet sales The internet sales manager responded to my inquiry about a trade-in estimation and my preferences in a late model previously owned Lexus. He schedule The internet sales manager responded to my inquiry about a trade-in estimation and my preferences in a late model previously owned Lexus. He scheduled an appointment on the next day. He had the best match ready to view when I arrived. He postponed his lunch to see me at my best time. Many other thoughtful actions on his part resulted in my purchase of an excellently maintained Lexus certified car. The financial officer also assisted my wife and I to make some alternatives in added coverage. I’m glad I returned to Westside after our first Lexus purchase seven years previously. Ronald B Rea More