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White's Toyota of Lima

Lima, OH

4.6
2,470 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
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3500 Elida Road

Lima, OH

45807

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Showing 2,470 reviews

November 20, 2018

Bought the car It was easier than I though it would be, didn’t think I was going to buy a car, was still looking, after trial ride and looking at facts and figures, More

by 1Grandkid$
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Misty Rockwood, Brad Brown
Nov 21, 2018 -

White's Toyota of Lima responded

Thank you so much for your kind review! We are so glad that we got you into a new vehicle without any hassle. Enjoy your new Pilot and give us a call if we can help you with anything at all. Thanks for choosing Allan Nott!

November 19, 2018

Great experience but with a caveat Dylan was fantastic to work with! He was quick to respond and always available. We ask a lot of questions so he had his work cut out for him but he ro More

by JtoH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ricker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Risner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Legge, Brad Brown
Nov 21, 2018 -

White's Toyota of Lima responded

Our sincere apologies go out to you. Our process did not take into account your situation. We are taking time to re-exam our credit process to avoid future situations like this. We thank you so much your kind review! We appreciate feedback of all types more than anything. We hope to see you in the future. Feel free to call us with questions, and enjoy your new vehicle!!

November 16, 2018

Best dealer experience! Over the years I’ve bought plenty of new cars from almost every dealership in Lima Land. My experiences have until now been lackluster at best. I thou More

by RigaRiga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Kerr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Risner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Brown
Nov 16, 2018 -

White's Toyota of Lima responded

Thank you so much for this absolutely amazing review! We are touched that you feel this way about our dealership! We strive to give you the best experience and it is fantastic to hear that we succeeded. Brandon, Bryan, and Brown really appreciate your 5 star rating. Enjoy your new car and make sure to call us with any other questions or concerns.

November 13, 2018

pleasurable I came for a CRV and bought an Accord> I had many personal challenges from my decision to the actual purchase and I was very pleased they were so pati More

by kkdoxie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kneeland Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Legge
Nov 14, 2018 -

White's Toyota of Lima responded

It was our pleasure working with you to get you in the perfect vehicle! Thank you for your kind review and your great rating, especially of Dylan, Matt, and Robbie. If you have any further questions feel free to reach out. Enjoy your new Accord!!

November 11, 2018

Great Customer Service Allan Nott Honda exceeded my expectations by far! From the time I walked in to the time I walked out, I felt like I was their #1 priority! Thank you D More

by Melwical4385
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Legge, Brad Brown
Nov 12, 2018 -

White's Toyota of Lima responded

Thank you so much for this kind review! We love feedback and it is our goal to make every customer highly satisfied with their experience, so we are thrilled that you felt so highly of our dealership. Thank you for the 5 star review of Brad and Dylan, they really appreciate it! Enjoy your new Honda!

November 07, 2018

I Love My Car From The Allan Nott Honda & Toyota Dealership I’m so happy with my used car that I purchased from the Allan Nott Honda & Toyota Dealership. Everyone there was so friendly & helpful throughout the More

by Jeno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Bott, Denny Gladfelter, Steve Kowalski, Ray James, Lisa Miller, Brad Brown
Nov 08, 2018 -

White's Toyota of Lima responded

Thank you so much for this wonderful review!! We always appreciate feedback. Brad, Ray, Lisa, and Steve are especially thankful for your 5 star review. Never hesitate to reach out if you have any questions or concerns with your vehicle!

November 06, 2018

Great Service Department! I took my car in for repair. We were shown so much respect and were informed of every thing being done. We own 4 Toyota’s but this was a Volkswagen Be More

by Tarheelfan65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Sousa
Nov 07, 2018 -

White's Toyota of Lima responded

Thank you so much for your kind review! Jeff, and everyone in our service department really strive to give you the best experience so we are so glad to hear that you were highly satisfied! Thank you for being a loyal customer with us!

November 04, 2018

Repeat customers We have had a wonderful experience dealing with Allen Nott for years. We drive over an hour away to deal with Allen Nott. It is always a wonderful pos More

by Hardware guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Brown
Nov 05, 2018 -

White's Toyota of Lima responded

Thank you so much for your kind words and repeat business. It means so much to us that you commute that far just for our service! Let us know if we can ever assist you in any way! Thanks for choosing Allan Nott!!

November 03, 2018

Very good dealer very helpful Have deal here before and they and they are very good with people and the service i have had in the past was very good. More

by Veggies dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kneeland Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob White Sr.
Nov 05, 2018 -

White's Toyota of Lima responded

Thank you so much for your kind review! We appreciate feedback so much! Thank you for giving Steven, John, Robert, Josh, and Bob 5 star ratings! Let us know if we can ever assist you in any way! Thanks for choosing Allan Nott!

November 01, 2018

6th car from allan nott Have had really good experience with both honda and toyota side. I personally have bought 2 cars from each and my wife has bought 2 from honda side. A More

by Toyotajoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Brown
Nov 01, 2018 -

White's Toyota of Lima responded

Thank you so much, we are so glad you feel this way! We appreciate your feedback and 5 star review on Brad, Jon, and Matt. We look forward to doing business with you in the future! Thanks for choosing Allan Nott!

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