
Wilde East Towne Honda
Madison, WI
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Very Nice Dealership From the first contact, I found the staff here to be professional, efficient without seeming rushed, and straight forward. I was seeking a relatively From the first contact, I found the staff here to be professional, efficient without seeming rushed, and straight forward. I was seeking a relatively low priced vehicle and felt I was treated with the same consideration as someone with an unlimited budget. This is one of the very FEW auto dealerships I would recommend to a friend or family member. More
Service Installation Valerie was fantastic! She worked with me very closely to get a hitch receiver installed on my CRV. When the service techs brought up a different kind Valerie was fantastic! She worked with me very closely to get a hitch receiver installed on my CRV. When the service techs brought up a different kind of hitch, Valerie instantly questioned it and called me right away to clarify what we were expecting to be installed. The price was very fair and ended up being less than we had expected. The hitch is installed beautifully. I am so glad we went with a Honda certified part, had Wilde install it, and had Val as our service adviser. Very impressed. More
Used Honda Odyssey We bought a 2014 Honda Odyssey. Mike and Samir were outstanding, knowledgeable, and without coming across as rushed or pushy. I would definitely rec We bought a 2014 Honda Odyssey. Mike and Samir were outstanding, knowledgeable, and without coming across as rushed or pushy. I would definitely recommend Mike and Samir and the dealership to friends and family. More
Friendly personable service We were looking for a very specific Accord and Syed Zaidi went above and beyond to locate exactly what we were looking for and had it at the dealershi We were looking for a very specific Accord and Syed Zaidi went above and beyond to locate exactly what we were looking for and had it at the dealership within a week. He was not pushy at all and very enthusiastic about all the bells and whistle he had to show us when we picked up our vehicle. And Karen Hardrath made us feel as though we had known her for years. More
Leticia was great! We had a very limited amount of time to spend at the dealership. Leticia helped me get the ball rolling so that when we arrived there (we live an hou We had a very limited amount of time to spend at the dealership. Leticia helped me get the ball rolling so that when we arrived there (we live an hour away) everything would be done and we could just take the car for a spin and get to the paperwork. She made sure everything was to our liking and had the car detailed and ready to go when we got there. The only negative that we experienced was the super hard sell of "extras" once we got into the financing part of it. My husband had to sign 4 different documents stating he was declining purchasing their extended warranty. What should have taken 15minutes to complete, took about 45 because the finance guy was trying really hard to sell us a variety of add-ons like gap insurance and scotch-guarding. Overall though, the experience was one of the best I have gone through buying a car, and the people and facilities there are amazing. Wouldn't hesitate to buy another car from them in the future. More
First class service I received first class service. It was obvious that the sales people believe in Honda's quality and the entire dealer ship is set up to make sure owni I received first class service. It was obvious that the sales people believe in Honda's quality and the entire dealer ship is set up to make sure owning a Honda will be the best car buying and owning experience I have ever had. More
She was honest with us and made sure we were treated fairly. My wife and I worked with with Elisha when the air conditioner in our 2012 Honda Accord stopped working. Elisha worked with us to find the problem an My wife and I worked with with Elisha when the air conditioner in our 2012 Honda Accord stopped working. Elisha worked with us to find the problem and when the initial diagnosis was wrong, she was honest with us and made sure we were treated fairly. Elisha went above and beyond what I would have expected compared to my experience with other car dealerships. She honored our warranty even though the eventual problem was not supposed to be covered. This is true customer service. More
An honest employee makes a difference I paid too much for the car, my bad. That is why four not five stars at the top of this survey. However I will still be a Wild customer because of I paid too much for the car, my bad. That is why four not five stars at the top of this survey. However I will still be a Wild customer because of the great knowledge, honesty and friendly manner of Cheryl Romo. I dealt briefly with several other service representatives at Wild. But Cheryl Romo stepped up and took ownership of my noisy starter problem. She listened, she explained and she made commitments she knew she could follow through on. The result is one very, very happy Wild customer, me. I owned a computer store for twelve years. If all my employees were Cheryl Romos I would still be in that business today. She is the epitome of what a sales & service company wants on their staff. More
"Healthy Reliable Vehicle"! Every one at Wilde East Towne Honda was very helpful and really tuned into what type of new vehicle that I was looking for, also Knowledgeable and c Every one at Wilde East Towne Honda was very helpful and really tuned into what type of new vehicle that I was looking for, also Knowledgeable and comfortable to work with, Especially, Jeff D. and Peter B. I love my New "Healthy Reliable Vehicle"! : ) More
No Hassles No hassle pricing was just as described. Website pricing and inventory matched our visit exactly. Our sales person was knowledgeable and very very ve No hassle pricing was just as described. Website pricing and inventory matched our visit exactly. Our sales person was knowledgeable and very very very helpful. More