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Wilde East Towne Honda - Service Center

Madison, WI

4.3
539 Reviews

539 Reviews of Wilde East Towne Honda - Service Center

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December 11, 2022

Purchased a vehicle two years ago. So far the vehicle has worked out. As of now I would recommend someone check them out if looking for a new car. More

by B_MARTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darius Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Wilde East Towne Honda responded

Hello, We're happy to learn your vehicle is treating you well! Thank you for the good review and recommendation. We hope to work with you again in the future at Wilde East Towne Honda.

December 10, 2022

Darius got me in and out. He kept me updated on the status of my van the entire time. Also happy you guys got new computers in the waiting room area. More

by Mike
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darius Golden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Wilde East Towne Honda responded

Hi Mike, our team is happy to learn about the great communication and efficiency of your service appointment with Darius. It was a please working with you. We hope to see you again in the future at Wilde East Towne Honda!

December 09, 2022

Mr. Darius Golden was helpful. The work was done more quickly than I anticipated. I really appreciate the free carwash. The service center is in a location that is not too far to go to. I would like H More

by ARTEMIS53704
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Darius Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Wilde East Towne Honda responded

Hello, We're pleased to be reading about the helpful service you've received from Darius. Thank you for choosing to work with us on your automotive needs. We do appreciate the feedback on the Honda Fit as well. We're happy you have enjoyed that car. We look forward to seeing you next time at Wilde East Town Honda!

December 09, 2022

My appointment was handled efficiently. Austin listened to what I said was wrong and moved my car thru diagnosis satisfactorily. More

by DAFIWOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Rankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Wilde East Towne Honda responded

Hello, we're happy to be reading about the good communication and efficiency at which your service appointment was completed. Thank you for trusting our team with your automotive repairs. See you next time!

December 09, 2022

A nice facility. People are friendly. Inconsistent diagnosis with my car. One time everything is fine, the next, it is much worse. The next time it is fine again. I h More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Rankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Wilde East Towne Honda responded

Hello, Thank you for taking the time to leave a review of your experience with us at Wilde East Towne Honda. We're pleased to know you have enjoyed the facility and our nice team members. Your feedback regarding your service is appreciated and will help us to improve our services for you and future customers. We look forward to working with you again!

December 09, 2022

Makayla was extraordinarily communicative and above all very kind and courteous while my car was being services More

by CHRISTINAKING.WORKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikaila Corcoran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Wilde East Towne Honda responded

Hello, We are pleased to be reading about the kind, courteous and clear communication you have experienced with Makayla! Thank you for trusting us with your automotive needs. See you next time at Wilde East Towne Honda!

December 08, 2022

Great dealership … clean and everyone at the dealership is so so nice. Free popcorn is the best More

by SCUBABOMBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Hardrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valerie Rich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Skow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenn Ogunsola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darius Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Lipp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Niemiec, Jeremy Martin
Dec 09, 2022 -

Wilde East Towne Honda responded

Hello, Thank you for the great review! We are pleased to have had the opportunity to work with you. Free popcorn is always a plus in our book! We hope to see you again in the future at Wilde East Towne Honda!

December 07, 2022

Great Customer service! Very Friendly! I love the coffee bar! Time went by faster than I expected! More

by ABOSBEN
Recommend Dealer
Yes
Employees Worked With
Cheryl Romo
Dec 07, 2022 -

Wilde East Towne Honda responded

Hello, We appreciate the 5-star review! It was our pleasure to provide you with friendly customer service. Good coffee makes any wait a little more pleasant! Come back and see us again soon at Wilde East Towne Honda.

December 07, 2022

As a first time visitor, hoping to become a full time customer of the service department, I found Mikaila to be be professional, friendly, efficient, and welcoming. Great first impression. Th More

by DAVEV65
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mikaila Corcoran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Wilde East Towne Honda responded

Hi Dave, Thank you for becoming a Wilde East Towne Honda customer! We're pleased to learn about your all-around positive experience with our Service Team. We hope to see you again in the future!

December 06, 2022

Darius was very nice and helpful. It seemed like the service dept. was understaffed though since Darius was multitasking and there didn't seem to be anyone else around. When I called More

by RENEEL03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darius Golden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Wilde East Towne Honda responded

Hi Renee, Thank you for the kind shout out to Darius in our Service Department. We also want to thank you for your patience with us while being short staffed. We are appreciative to have you as a valued Wilde East Towne Honda customer. See you next time!

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