Younger Nissan of Frederick

Customer Service I had an accident less than 30 days after buying my new vehicle from Brenton Spears and Younger Nissan. I needed to have my vehicle towed to a shop fo I had an accident less than 30 days after buying my new vehicle from Brenton Spears and Younger Nissan. I needed to have my vehicle towed to a shop for repair. It was a hectic moment when I called Brenton and asked for his help. He went to the Body Shop spoke with Wayne and moments later Wayne called to assist with getting my vehicle to the shop. Brenton wasn't at work when I first called him. He was working late that day but told me he was on his way in. He took my call even when not at work. He assisted me with the issue and even called back to make sure everything and everyone was OK. You don't see this kind of customer service much anymore. Thanks to Brenton for his assistance at this most hectic time. Thanks to Wayne for getting my vehicle picked up for repair. More

Easiest Car Purchase I've Ever Made Brent and went the extra mile to make sure I knew everything about the car. He's very knowledgeable about the cars in his lot and about the industry i Brent and went the extra mile to make sure I knew everything about the car. He's very knowledgeable about the cars in his lot and about the industry in general.. He made sure I was comfortable and the rest of the team made me feel welcomed. More

Another great purchase I purchased my 3rd car from Younger Nissan this past weekend, and I continue to have great service from this dealer. My salesperson, Tony Araujo, was I purchased my 3rd car from Younger Nissan this past weekend, and I continue to have great service from this dealer. My salesperson, Tony Araujo, was great. Personable, knowledgeable, and definitely interested in making sure my experience was first rate. I would recommend Tony and the entire team at Younger Nissan for anyone in the market for a new car. More

A nice sales and service experience We found a used vehicle online and were assigned a salesman by the name of Tony Araujo. Tony treated us very respectfully, answered all questions and We found a used vehicle online and were assigned a salesman by the name of Tony Araujo. Tony treated us very respectfully, answered all questions and was very helpful. He made our buying experience easy. After receiving our registration and subsequent state inspection, it was revealed that two tires would allow a "pass". Technically, they were within limits when we purchased the vehicle but did not pass upon inspection. After sharing the concern with Younger the service department honored us by replacing the two tires, though they were not required. We appreciated that they considered it as more of moral obligation and a gesture of good customer service. Thank you. More

Costumer This is my fourth car I bought at Younger NISSAN and was always easy. With the exemption of finance rate changing a little higher in 2 minutes after I This is my fourth car I bought at Younger NISSAN and was always easy. With the exemption of finance rate changing a little higher in 2 minutes after I was told a lower one More

Purchasing Experience I viewed a used vehicle Younger Nissan had on their lot through a internet site. When I called and spoke with Steve Latour, he told me he was getting I viewed a used vehicle Younger Nissan had on their lot through a internet site. When I called and spoke with Steve Latour, he told me he was getting ready to leave for the evening but said he would be happy to wait until I arrived. Steve showed me the vehicle then said take it home to show your wife, drive it around see what you think and Ill see you when you get back. He was leaving for the day but stayed around and allowed me full access to the vehicle until I was ready to form an opinion on whether I was interested in purchasing. He could have easily pushed me off to another salesperson and gone on his way but he went above and beyond the call to accomodate me. I purchased the vehicle and picked it up the next afternoon, which was his day off but he still came in and delivered the car in person. More

Continued Great Service I purchased a 2015 Nissan Altima and alway obtain prompt, courteous, and thorough service for it. Recently purchased at used 2017 Mustang which I unfo I purchased a 2015 Nissan Altima and alway obtain prompt, courteous, and thorough service for it. Recently purchased at used 2017 Mustang which I unfortunately totalled. during purchase I was allowed a lengthy test drive including a detour to my autobody shop for a once over inspection which was approved. With loss of my vehicle, they were courteous and helpful during my search for a new vehicle and covering for my original consultant Tony when he was out during test drives, answering my questions. Very Pleased. More

Good place if you like talking to answering machines My salesman Mr. Letour was great. Everyone else was terrible. I will never go there again. I bought a new Titan and paid in full with a bank check and My salesman Mr. Letour was great. Everyone else was terrible. I will never go there again. I bought a new Titan and paid in full with a bank check and now can't get my title. I called dealership ten times and can't speak to anyone. They keep transferring me to people's answering machines. Guess I'll have to return my truck More

A mistake on my part was handled very well by Younger Nissan On picking up my Murano from Younger Nissan's service department, I noticed white paint markings on my car. At the time I didn't think I was responsi On picking up my Murano from Younger Nissan's service department, I noticed white paint markings on my car. At the time I didn't think I was responsible. I told Joe Geisbert, my service adviser and Jason Barber the service dept manager that I felt it had surely happened during my service appointment. Many dealerships would have denied responsibility and left it at that. Both gentlemen immediately gave credibility to my claim and made the necessary (excellent) repairs. It wasn't until I returned home that I became aware that the damage had been done by me. I reported this to the dealership and they were very forgiving and understanding. The matter was resolved extremely favorably and I am very appreciative. I have so far bought two new Muranos from Younger Nissan and have had all of my many years of service done here. Of course I will continue this fine relationship and suggest that anyone in the market for a Nissan or service department can deal here with complete confidence. More

Car buying experience with Younger Nissan is Phenomenal!! The Sale person helped me is Brenton Spear. He is very friendly and very knowledgeable. This was my first Lease Turn - in, Brenton answered all my que The Sale person helped me is Brenton Spear. He is very friendly and very knowledgeable. This was my first Lease Turn - in, Brenton answered all my questions and I was able to Turn-in my old 2016 Nissan Rogue lease and take another new lease of 2018 Nissan Rogue SV. For more than a week I have been visiting and calling all the nearby Nissan dealerships for best price, finally only Younger Nissan gave me an aggressive pricing and I took the vehicle. Brenton gave me a complete demo of all the features in my new Rogue, he is the best. I am very happy and satisfied working with Brenton and Rob at Younger Nissan dealership. I highly recommend Younger Nissan dealership in Frederick, if any one is looking to purchase Nissan vehicles. More