Younger Nissan of Frederick

Edit: Steve is a class act. He reached out to me, heard me out, kept his word and made it right. Based on my follow-up with Steve I'm hoping my experience was a one off and they He reached out to me, heard me out, kept his word and made it right. Based on my follow-up with Steve I'm hoping my experience was a one off and they will amend their practices going forward. I'd give them another chance because of Steve and Frank. Management displays unwillingness to logistically help the customer, home delivery is a false promise, and the general lack of trust is immense. Guaranteed bank checks are not accepted here without a litany of hoops, both because they don’t trust you and because they’d rather you finance in house to bump their profit. They lost my title paperwork and had nightmares with them trying to find it, when I tried to communicate with the dealer that they fudged my paperwork they hung up on me and would not correct their mistake. Didn’t get a title (on a car that wasn’t financed with them) for 6 months. Frank is the efficient, knowledgeable and friendly go-to guy. That’s all they have to offer. Karl in management is the root cause of this poor experience. More

Erin did a great job in replying to us with our desire to sell our used vehicle. She was fast, responsive and very courteous. She even made a separate trip to our house to deliver us our check. Would defi sell our used vehicle. She was fast, responsive and very courteous. She even made a separate trip to our house to deliver us our check. Would definitely start with her with my next sale of a used vehicle. More

Working with Brenton and Paige made the whole process easy and smooth. They both took their time to explain everything and make my purchase even easier. Paige answered all of our questions regarding easy and smooth. They both took their time to explain everything and make my purchase even easier. Paige answered all of our questions regarding additional warranty, gap insurance, etc. Brenton explained everything on the vehicle and is an asset to your sales team. They made buying a Rogue long distance a breeze. More

Younger Nissan Eric Slate is AMAZING to work with! ! Had the best deals, super fair, honest and just all around a good guy THANK YOU ERIC ! Had the best deals, super fair, honest and just all around a good guy THANK YOU ERIC More

My experience with Younger Nissan has been expectational. Living out of state all of our interactions have been with video chats with Brenton and Paige. Each one taking the time to full answer all of our que Living out of state all of our interactions have been with video chats with Brenton and Paige. Each one taking the time to full answer all of our questions. I feel they both looked out for our best needs to find us the perfect Vehicle. Thank you!! More

The team is made up of amazing people that will take your every need into account when doing business with them. every need into account when doing business with them. More

I had leased my last 3 vehicles from a different manufacturer and had not gone through the search and purchase process for over 15 years. I was also downsizing from a full size van, so my options w manufacturer and had not gone through the search and purchase process for over 15 years. I was also downsizing from a full size van, so my options were many. I had narrowed it down to 3 makes of vehicles from 3 different dealerships, one of those being the Nissan Rogue. Brenton Spear happened to be standing outside the front door as I arrived, so with timing being everything in this world, he would be the one dealing with someone dreading this whole process. I showed him what I had, somewhat explained what I wanted and did not want, and informed him that I had no idea if I would be buying a Nissan. I was struggling with having less room and knew that I would gain many new features, but also lose some I had grown accustomed to over the past 9 years. Brenton was very non-aggressive and let me go through the stressful phases of buying a new car, especially from a dealership I had never dealt with, losing some things I liked about my current vehicle, not to mention how much the cost had increased the past 3 years. Within an hour, I had worked through the roller coaster in my mind and knew Younger Nissan and Brenton was the right place and right person. As far as the car itself, Brenton was quite knowledgeable of most of the gadgets and features and, most importantly, admitted when he didn't know or wasn't sure about an aspect of the vehicle. There are so many functions, no one can possibly know them all, so when Brenton did not, we sat there and figured it out. As I said earlier, this is my first long term purchase in over 15 years, so I had to get it right. I drove off in a new Nissan Rogue feeling I had done just that. More

Excellent experience in all aspects of the purchase. Corey & Joey were tremendous to deal with. They worked with us on our individual needs and found us the perfect vehicle. The dealership employees Corey & Joey were tremendous to deal with. They worked with us on our individual needs and found us the perfect vehicle. The dealership employees all seem to work very close together and it's obvious they all enjoy their jobs. The atmosphere is overwhelmingly friendly and everyone works together to meet the customers needs. Paige closed our deal with all the paperwork and made that part enjoyable. I highly recommend Younger Nissan to Everyone looking for a vehicle. We traveled from out of town for our purchase and it was well worth the time. More

Great service and easy team to work with. They worked with me and helped me get a car when I was in need. They worked with me and helped me get a car when I was in need. More

Excellent experience. Entire staff was very friendly and courteous. Brenton explained how to operate all the vehicle options and showed me all the features. Paige review Entire staff was very friendly and courteous. Brenton explained how to operate all the vehicle options and showed me all the features. Paige reviewed and explained all warranty and finance options. I left the dealership with a new car and very satisfied with the entire experience! More