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Younger Nissan of Frederick

Frederick, MD

4.9
2,917 Reviews
*********How does Younger Nissan of Frederick have so many reviews?********** It's simple - unlike others, we ask every single customer to review their experience with us. It doesn't matter If you purchase a vehicle from our friendly sales staff or you have your vehicle in for service. Though we try, not everyone has a perfect experience. And that's ok - we know we mess up and when we do we want to hear about it! It's how we get better. We strive to become more transparent while improving our level of customer service for YOU. With your feedback, we'll continue to improve our process and customer service. Thanks to everyone that has provided feedback thus far!
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7418 Grove Road

Frederick, MD

21704

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Showing 2,917 reviews

March 25, 2021

Amazing love the people that work here super nice! Doug and Ralph are super nice and really helpful! Glad I bought a nissan. Thank you! More

by kmmarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Regan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2021

I had an unfortunate accident that was not my fault which resulted in the total loss of my car. I reached out to Rob for help in getting a new car and requested Joseph as my sales person and Paige joined him More

by alondrar40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Harley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth "Paige" Nicolao
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2021

Doug was very caring and professional. He explained the service I received, and had my car washed per my request. I always receive the Best Service at Younger! They make it easy, and as a senior, it’s mu More

by Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Altamirano
March 22, 2021

Frank is a fantastic car salesman! He responded immediately when I inquired about a car listed on the lot 2 weekends ago. Frank followed up the following Monday promptly to confirm our appointment More

by Sheena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2021

Jim is extremely unprofessional and has severely poor customer service skills. After multiple days of “Tomorrow we’ll have it done” it suddenly became “we’re not helping you”. Among many other ridiculous More

by Lindsey Mathis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Burdis
March 20, 2021

Came to Nissan for a walk in oil change on my truck. In and out in a very reasonable time. Doug was really helpful and kept me up to date on the status while I waited. Doug also went over the inspection re More

by IanG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lillie Umberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2021

Jim Burdis was a pleasure to meet and work with. He assisted with every step of the process and made sure to accommodate me to the best of his ability. More

by Stoliguy12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Beleznay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Burdis
March 19, 2021

This was hands down, the best dealership that I have done business with. The staff was so friendly and provided so much information so that I could make the best decision possible about buying the car I want More

by mystic_rainbow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Beleznay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin Henneberger
March 17, 2021

Had a easy experience working with Brenton and all the other employees there. Everyone was friendly and very helpful. I left with a new Sentra same day. More

by Jcole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Beleznay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenton Spear, Michael Savani
March 16, 2021

This was my first experience in purchasing a vehicle off a lot and Steve Asare made it very easy for me. As soon as I saw the truck I wanted I filled out a form online that was basically saying "Hey I reall More

by Benjamin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth "Paige" Nicolao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Asare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl Brady
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