Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Younger Nissan of Frederick
Frederick, MD
2,711 Reviews
*********How does Younger Nissan of Frederick have so many reviews?**********
It's simple - unlike others, we ask every single customer to review their experience with us. It doesn't matter If you purchase a vehicle from our friendly sales staff or you have your vehicle in for service.
Though we try, not everyone has a perfect experience. And that's ok - we know we mess up and when we do we want to hear about it! It's how we get better.
We strive to become more transparent while improving our level of customer service for YOU. With your feedback, we'll continue to improve our process and customer service.
Thanks to everyone that has provided feedback thus far!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,711 reviews
August 14, 2019
Uneccassary. The way I was treated was unnecessary. I was quoted different prices , told different things about status and prices. He didn’t like it when I stood m The way I was treated was unnecessary. I was quoted different prices , told different things about status and prices. He didn’t like it when I stood my ground and called him out. He insulted me and his rudeness was beyond unprofessional. More
by Expired
Employees Worked With
Helpful August 14, 2019
Buying pre-owned Jim was extremely knowledgeable and helpful. He made the whole process very smooth and entertained us too while we were waiting for the financing to b Jim was extremely knowledgeable and helpful. He made the whole process very smooth and entertained us too while we were waiting for the financing to be approved. More
by maryfarmacost
August 14, 2019
Great Service & Friendly Staff I recently traded in my second Nissan Xterra for a new 2019 Pathfinder. From start to finish Brenton and staff were extremely helpful. The staff was I recently traded in my second Nissan Xterra for a new 2019 Pathfinder. From start to finish Brenton and staff were extremely helpful. The staff was knowledgeable and friendly throughout the entire process. I would highly recommend this dealership. This is the 3rd vehicle I have purchased at Younger and if Nissan gets moving on bringing back the Xterra that will be my next purchase. Go see Brenton and the other staff at Younger Nissan of FREDERICK, they will take care of you. More
by Andrea P
August 10, 2019
Great Lease Transition My wife & I really liked the 2016 Rogue we leased, so we decided to buy out the lease when our contract was up. Younger Nissan team members Sergiu Pr My wife & I really liked the 2016 Rogue we leased, so we decided to buy out the lease when our contract was up. Younger Nissan team members Sergiu Pricepa in Service, Brenton Spear & Rob Harley in Sales and Andre Harrison in Finance helped with the buyout process and they made everything run smoothly. Sergiu coordinated the State Inspection while Brenton & Rob shepherded the transaction. Andre took care of the mound of paperwork and offered several financing options. We’re very pleased with the great service and attentive personnel at Younger and highly recommend them; we thank you all! More
by telemarko
Employees Worked With
Other Employees :
Andre Harrison - Finance, Brenton Spear
August 08, 2019
Jim is not your typical salesman. He’s honest! Jim was great for us. He found a car that suited our needs and was never pushy about purchasing a car. He was patient with us and gave us the attentio Jim was great for us. He found a car that suited our needs and was never pushy about purchasing a car. He was patient with us and gave us the attention we needed to make the right purchase for us. More
by Pat Dudash
Employees Worked With
Jim Burdis
August 08, 2019
New truck Michael was very new and very helpful. Sergei was also very helpful in service. Doug was excellent as always helping to expedite things. Thanks ag Michael was very new and very helpful. Sergei was also very helpful in service. Doug was excellent as always helping to expedite things. Thanks again More
by mswallop
August 08, 2019
Great dealership.....Great Customer service We were very pleased with our experience at Younger Nissan. From the sales department to finalizing the paperwork the customer service experience was We were very pleased with our experience at Younger Nissan. From the sales department to finalizing the paperwork the customer service experience was excellent... highly recommended Younger Nissan More
by Klh0510
August 05, 2019
Purchased 2014 Nissan Leaf I purchased a used 2014 Nissan Leaf in May 2019 and didn't notice that the Rear Head Restraints/Headrest was missing. I talked with several individual I purchased a used 2014 Nissan Leaf in May 2019 and didn't notice that the Rear Head Restraints/Headrest was missing. I talked with several individuals at the dealership and explained the documents provided me stated that the rear head restraints was suppose to be on the vehicle. I didn't get any positive results from the dealership. My suggestions to anyone purchasing a vehicle please inspect the vehicle before signing any documents. More
by PamelaRita
Employees Worked With
Other Employees :
Jason Barber, Tony Araujo
August 04, 2019
Purchas of Nissan Rogue Sport Brenton handled all of our questions about the different models and he was knowledgeable and courteous. We decided on the Rogue Sport and he brought o Brenton handled all of our questions about the different models and he was knowledgeable and courteous. We decided on the Rogue Sport and he brought one to the front so we could examine it and take a test drive. At that point everything had gone smoothly. When it was time to finish up the paperwork there were printer and/or computer problems causing over an hour delay. Edward apologized for the problem. That was finally resolved and we were on our way. All in all we were happy with our results. More
by JayR
August 03, 2019
Honest car shopping experience. Friendly sales team. Just purchased a new car from Younger. The sales team were very friendly and earnest, and the store had a fairly good selection of the model I wanted. Just purchased a new car from Younger. The sales team were very friendly and earnest, and the store had a fairly good selection of the model I wanted. Ended up purchasing after some relatively easy back and forth, and the deal I received was a good one. Surprisingly, though, I ended up waiting a couple of hours to receive my new car (it was a Leaf, and they did not use the rapid charger to top off the power) and when I received it the car was not terribly clean. Nevertheless, I am sure this was a minor hiccup and would definitely recommend this dealership to anyone looking for a Nissan. More
by robnic1215
Employees Worked With
Peter Sorice, Michael Acri, Tonya Hathcock
