eCarOne
Plano, TX
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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We had a great experience purchasing our vehicle from eCarOne. From the beginning, the process was easy and straightforward. I submitted a request through their website for the vehicle we wanted to see, eCarOne. From the beginning, the process was easy and straightforward. I submitted a request through their website for the vehicle we wanted to see, and everything was ready to go when we arrived. One thing we really appreciated was being able to take the vehicle out on our own for up to 30 minutes. It gave us plenty of time to get a good feel for the car without any pressure. The paperwork was also relatively quick and straightforward. Our Client Advisor, Ken Rozenblum, was great to work with throughout the process. He was friendly, helpful, and made the entire experience very easy. We had visited a few other used German luxury car dealerships in the area, and the difference at eCarOne was immediately noticeable. The vehicles were extremely clean and well cared for, and the dealership itself was just as clean and well maintained. You can tell they take pride in both their inventory and their facility, which made for a much more pleasant and comfortable shopping experience. Overall, we were very happy with our experience at eCarOne and would definitely recommend them to anyone shopping for a quality pre-owned luxury vehicle. More
Buying process was easy and Ken was great to work with. He got me in and out with just what I wanted. He got me in and out with just what I wanted. More
Very easy and stress-free car-buying experience from start to finish. The entire process was smooth, straightforward, and hassle-free. The staff was friendly, professional, and made everything simple wi start to finish. The entire process was smooth, straightforward, and hassle-free. The staff was friendly, professional, and made everything simple without any pressure. I’m very happy with my purchase and would definitely recommend eCarOne to anyone looking for a great car-buying experience. More
Great experience, from start to finish. I worked with Paul and he was professional throughout the process, including when I had follow up questions post sale. I worked with Paul and he was professional throughout the process, including when I had follow up questions post sale. More
Easy process, great customer service! Will come back again for my next ride, go see Paul.. Will come back again for my next ride, go see Paul.. More
Jared is great, no stress no pressure process from start to finish which is rare in my experience. Very knowledgeable about high end cars, he's your guy. to finish which is rare in my experience. Very knowledgeable about high end cars, he's your guy. More
Very transparent transaction. I was able to complete the whole thing from a cruise ship while on vacation. I was able to complete the whole thing from a cruise ship while on vacation. More
Don’t trust what they say! ! Went to sell my truck to them and had an offer over text. A few hours before I was to bring in the truck I was text with a change in offer of 6k les ! Went to sell my truck to them and had an offer over text. A few hours before I was to bring in the truck I was text with a change in offer of 6k less of what the original offer was. When the first offer was good for so many days. I understand that they would find something they didn’t like about the truck and maybe drop it 1k but not text me with out looking at it and cut the offer by 6k. DON’T TRUST ANYTHING THEY SAY More
If you have your own financing or don’t live in Texas, don’t bother with this place, they don’t want out of state business. I was ready to buy a car from them and hand picked it from them, first I said I don’t bother with this place, they don’t want out of state business. I was ready to buy a car from them and hand picked it from them, first I said I already have financing set up and they will not let you buy from them unless you’re paying with cash or finance with them so they can get the extra kickbacks from the banks. So I agreed. to do a credit application over the phone and they supposedly had some appointments that hadn’t even shown up yet on the vehicle which they don’t even know if they are going to show up so they told me that those people that haven’t even shown up yet take priority over me who was ready to buy and leave a deposit if necessary, which they don’t take deposits which I understand. Way to treat us out of state folks, there are too many dealerships out there with the same vehicle to treat people this way, hope your appointments don’t show up!!!! More










