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eCarOne

Plano, TX

4.8
2,782 Reviews
The inventory of used cars for sale on our lot are of exceptional quality. Every car is hand selected, researched and inspected before it's acquired to ensure that only the highest quality and best conditioned cars make it in to our luxury used inventory. We love vehicles with the bells and whistles, and take pride in offering the largest selection of fully loaded, best optioned and feature-rich cars under one roof. Our cars have better pedigree. We offer huge selection of off-lease cars that come from the source, the manufacturer's bank or leasing arm; not auction rejects or dealer-aged inventory like most competitors. We offer a smarter alternative than paying MSRP for a new vehicle: a current year model with low miles still under factory warranty for a fraction of the new car price. We analyze and review prices in real-time to ensure our no-haggle, negotiation-free pricing strategy stands up to the test. We use advanced software and massive up-to-the minute databases of similar advertised vehicles nationwide, to recalculate and adjust pricing daily. We offer an unbiased price analysis report from KBB Price Advisor free of charge. For added transparency, use the Fair Market Range tool to know the fair purchase price. Finally, as a confirmation of our best price commitment, we guarantee to meet or beat any metroplex competitor's advertised price. Our Mission Powered by a transformative business model, proprietary technology, a unique sales experience, and some of the best people on Earth, we're in a position to challenge the way cars are bought and sold, and rewrite new rules. We provide off-lease luxury cars in the Plano area, direct from the source. eCarOne is a community-oriented car dealership proudly serving the Plano area, and neighboring communities including Irving, Plano and Frisco. We also proudly offer a delivery option for customers shopping for a used luxury car from the Houston or Oklahoma City areas and beyond.
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4400 W Plano Pkwy

Plano, TX

75093

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Showing 2,782 reviews

June 20, 2025

Great Car buying experience. Paul has been very open communication & made the car buying easy. The finance team was good too with comparable rates. More

by Prasad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Sahwani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taz Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

Fast service, great customer service and very welcoming! ! Thanks for making the process easy and simple. Big shout out to my salesman Ken and Finance Director! More

by Therol03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elias Sahwani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Rozenblum
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

Tanner was amazing to work with! He made the process simple and kept us updated every step of the way! I would highly recommend him and eCarOne!! More

by kimmullis118
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanner Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2025

Had a great experience buying my car here! Dau and Bryan were super patient and helpful. Made the whole process easy—highly recommend! More

by mjhernan38
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dau Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

eCarOne responded

Thank you for the 5-star review! We're thrilled to hear that you had a great experience with Dau and Bryan. Their patience and helpfulness are exactly what we strive for at eCarOne, and we're glad they made the process easy for you. Welcome to the eCarOne family! Enjoy your new ride!

June 17, 2025

Excellent car-buying experience! Great facilities! Very professional staff. I like that I was able to test drive the vehicle(s) without distraction from a sales representative pre More

by allen.praytor@att.net
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Adkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The finance guy with the cool name
Jun 17, 2025 -

eCarOne responded

Thank you for the 5-star review and for choosing eCarOne for your Corvette purchase! We're thrilled to hear you enjoyed the experience—from our facility and staff to the no-pressure test drive process. That said, we sincerely apologize for the oversight on fuel at delivery. You're absolutely right—a car of that caliber should have left with a full tank, and we’ll be addressing this internally to ensure it doesn’t happen again. We truly appreciate your feedback and your recommendation. Enjoy your new Corvette, and welcome to the eCarOne family!

June 17, 2025

DO NOT BUY FROM PEOPLE WHO TAKE ADVANTAGE OF YOU! I wish I could give a 0 star. The sales team is rude. After the lie to you about how they are always in the top 3 lowest price point in the surroundi More

by gogo.sarlo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tanner Nguyen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

eCarOne responded

Hi Gregory, We’re disappointed to see your review, especially since the claims you’ve made are misleading and do not reflect your actual experience with our dealership. To clarify: eCarOne is a no-haggle, fixed-price dealership. We do not negotiate pricing, and we make this policy clear from the outset. During your inquiry, you repeatedly attempted to haggle and sent us listings for vehicles with title issues and lemon law histories in an effort to reduce the price—vehicles that are simply not comparable to the clean, high-quality inventory we offer. While you were playing games, the vehicle you were interested in was purchased by another buyer. As for your claims about hidden fees or excessive markups: our dealer add-ons total $1,990, not $3,000 or $4,000 as you stated. The resulting increase in sales tax is only about $63, not hundreds. These add-ons include 3M paint protection film, professional window tint, and a five-year nationwide paint and fabric warranty that covers wear and environmental damage. These are not junk fees—they provide real value and are clearly disclosed on every platform where our vehicles are advertised. We understand the frustration of missing out on a vehicle, but posting exaggerated and inaccurate reviews across multiple platforms is not the answer. We remain committed to providing transparent pricing and a pressure-free experience to every customer. — The eCarOne Team

June 17, 2025

Easiest car buying experience I have had. Paul was responsive and answered all my questions. More

by mjrudick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

eCarOne responded

Thank you for the 5-star review! We’re thrilled to hear this was the easiest car-buying experience you’ve had. Paul is always committed to providing responsive, straightforward service, and we’re glad he could assist you in your Maserati purchase. Enjoy the drive, and welcome to the eCarOne family!

June 17, 2025

Everyone was so welcoming and nice i started off having a bad day looking for my car and when I found this one I knew I wanted it. Got to test drive it and I feel in love the car. It was so clean smelled so More

by deontrice
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Otte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

eCarOne responded

Thank you, Deontrice, for the fantastic 5-star review! We're so glad Jared and Tanner were able to turn your day around and help you find the perfect Tesla. It’s great to hear the car exceeded your expectations and that you felt welcomed from the moment you arrived. Enjoy every mile ahead, and welcome to the eCarOne family!

June 15, 2025

⭐⭐⭐⭐⭐ Outstanding Customer Service from Bryan Nguyen at ECar One! I recently had the pleasure of working with Bryan Nguyen and I can confidently say that his customer service was nothing short of excep More

by Rapid Blue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

eCarOne responded

Thank you for the fantastic 5-star review and for choosing eCarOne for your Corvette purchase! We’re thrilled to hear that Bryan Nguyen delivered an exceptional, no-pressure experience and took the time to ensure you felt confident every step of the way. We truly appreciate your recommendation—and welcome to the eCarOne family! Enjoy your new Corvette!

June 15, 2025

I couldn’t say better things about my car buying process at ECarOne. The staff was all very friendly & helpful. Kenneth Rozenblum was my salesman, and was fantastic throughout the entire process. I couldn’t More

by bryhtenpowell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Rozenblum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

eCarOne responded

Thank you for the 5-star review and for sharing your experience, Ken! We're so glad to hear that Kenneth Rozenblum and the rest of the eCarOne team made your Volvo purchase a smooth and enjoyable process. We truly appreciate your recommendation—and welcome to the eCarOne family!

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