eCarOne
Plano, TX
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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The dealership practices are deceptive, they will slap on a $2000 package which is absolutely useless, on every vehicle and although the contract says you don't have to buy it, they won't sell the vehicle wi a $2000 package which is absolutely useless, on every vehicle and although the contract says you don't have to buy it, they won't sell the vehicle without it. So the actual price is what you see on the website plus $2000. So in essence the advertised price is NOT the real price. Then the audacity to try to mitigate this by disclosing this as fine print on their website. These are corrupt corporate practices and need to stop. I do plan to report it to BBB and other authorities in Texas, but people need to stand up against it and refuse to pay for it. I did end up buying the vehicle from them because they did make some discounts, although not enough. The employees were good though, Bryan did a great job, the finance guy was not very pushy as well, did lower the extended warranty price just a bit so I could buy it. Will I buy again from them, if only they change their greedy corporate practices. I think this dealership and its branches has potential, they have good and well trained staff who overall treat the customers well. They did not try to play tricks on my trade in and did give me the price we agreed upon. Another issue, I arrived at the dealership on a Friday at 5 pm, and they refused to complete the deal same day because, " please like to get out early on Friday". They wanted me to come next day, which I refused so they did close the deal using Docusign the next day. My credit was approved and everything was taken care of, this deal could have been completed in 30 mins on Friday. More
Great shopping experience with no hassle thanks; I’m enjoying my new toy!!! I will definitely be shopping within again in the near future!!! enjoying my new toy!!! I will definitely be shopping within again in the near future!!! More
Process was seamless and efficient from the test drive to the paperwork to the financing to the keys in my hands…. Vinh was great to work with. Walked me through every step. the paperwork to the financing to the keys in my hands…. Vinh was great to work with. Walked me through every step. More
Paul Adkins did a fantastic job, he was very professional and mindful of our busy schedules. Great communication throughout the process and did not waste our time. I would definitely purchase a vehicle with and mindful of our busy schedules. Great communication throughout the process and did not waste our time. I would definitely purchase a vehicle with Paul in the future. More
Amazing 5-Star car buying experience. Way different than your typical dealership… NO pushy sales, only high end vehicles on their lot and a very clean dealership. Special shout out to Way different than your typical dealership… NO pushy sales, only high end vehicles on their lot and a very clean dealership. Special shout out to my salesperson… Dau Nguyen. Very professional. Very knowledgeable. Very nice guy! I highly recommend Dau. He honestly exceeded my expectations!!! Thank you! More
Quick process, great service, and great car. Dau was the best to work with! Will be back for my next car Dau was the best to work with! Will be back for my next car More
What a GREAT experience. Adam was helpful and made the process of buying my new car a breeze. Thank you Adam and ECarOne! Adam was helpful and made the process of buying my new car a breeze. Thank you Adam and ECarOne! More









