20 Alabama Cadillac Dealers

I am a new customer to Allen Turner Dealership therefore - cljohnson195051

I am a new customer to Allen Turner Dealership therefore I have not used any of the services offered in the contract. I am looking forward to having a long term relationship with this company so that I can be able to refer other people to buy a vehicle from you in the future

Overall good experience. - srcg1962

Overall good experience. I love my car. Process was long but it was overall a good encounter

Very professional, Didn’t have tie exact 20’’ tires so - richard-james3512

Very professional, Didn’t have tie exact 20’’ tires so gave me a nice loaner vehicle and let me keep it two days to work around my schedule. All people were very nice

Kenneth LaPierre was great! - btrflymom83

Kenneth LaPierre was great! Not your usual car salesman. No pressure. Just went to look at a truck we saw online and bought it. We got more for our trade than we expected. Kenny was very friendly. Great customer service. All support personnel were very nice. Will recommend to others.

Great experience. - Rhiannon

Great experience. Tim was fantastic. Even financing was quick and smooth. They made everything easy and enjoyable. Can’t recommend enough!

The Service Department at this dealership is HORRIBLE, - evans.222

The Service Department at this dealership is HORRIBLE, and that's about the nicest thing I can say. They have had my Chevrolet Tahoe for two weeks for a simple repair and still haven't completed the work. To make matters worst there is absolutely ZERO Communication from them. I have to try and chase them down every single time for an update and it takes multiple days to get a response. All calls go to voicemail and calls never are returned. They say the service advisor will respond to a text message fastest, and that's false too. I will NEVER purchase a new car from these clowns because they lack even the slightest hint of delivering any resemblance of what might be recognized as "customer service". Oh, and try tracking down the GM, Jonathon Dixon, he doesn't return calls either so I guess it's a trickle down culture of let's just leave our customer's hanging because we don't give a XXXX about their business!! If that's the goal, then this dealership is truly exceeding its goal!!!!

Beware! - Flesley4

Beware! They will make repairs, you clearly stated you did not want done and the service advisor stated on phone did not need to be done. I was charged for these then told by the service advisor, that’s not what he understood. All work done was unsatisfactory. The engine light was back on after leaving dealership. If you’re a woman without auto service knowledge, I would not trust Barkley. I will not return in fear of being taken advantage of again.

This was a first time experience because I am a new... - Susanne

This was a first time experience because I am a new resident to the area. However, my service advisor, Russell Castille, was very helpful, knowledgeable and courteous. I am grateful.

This was warranty work on my Impala. The service... - mbrooks36756

This was warranty work on my Impala. The service department was very cordial and helpful. The part was in within days and installed in half the time originally suggested. I purchased the car from this dealership and have been very pleased with every aspect of their sales and service.

Great people - Jake2019

They worked to get get my payments where I could afford them and was very polite and courteous and made sure and made sure all my questions were answered and everything was taken care of! Jowaine Duncan done an great job

It was perfect! Could not have been quicker! Very courteous - Tom Holland

This was a factory recall having to do with a steering situation. The appointment was kept perfectly on time. The repair was handled quickly and efficiently. It could not have been better!

Excellent Service Dept. - Anthony P.

Brian Fields and entire dept. went above and beyond (stayed late) to be sure I met a deadline due to my profession. Really nice to relieve service at this class and standard. Thank you!

Tony Burkhalter was very professional and knowledgeable - Cynthia1166

Tony Burkhalter was very professional and knowledgeable while preparing my vehicle for service at the dealership's service center.