Superb service and professional staff! - Riding in style
I continue to purchase Cadillac due to the professional staff at Joe Bullard. Roosevelt always works with you to get the best deal and Kenneth worked with me to explain all the details of my new car.
Best dealership in the Southeast region - Jwajr68
I’ve owned several Cadillacs in several different states but Tim Howard at Bentley Cadillac of Huntsville is by far the best salesman I’ve ever come by... Tim and manger Jeff are at the very top of any dealership in the Southeast. They go above and beyond to make you feel like part of the Bentley family. From start to finish of the process I felt like the only concern Tim had was for me and for what I wanted. Tim addressed any concerns I had and was very knowledgeable to any questions I asked. I wasn’t pressured like what you usually get at all other dealerships, Tim and manger Jeff stayed well after closing hours To finish the process and Tim has followed up by text or phone call several times to make sure I was happy with the purchase and to address anything I needed. The new Cadillac XT5 is one of the best models I’ve owned in the Cadillac family and I would highly recommend anyone looking to purchase a new or used Cadillac to go see Tim Howard at Bentley Cadillac of Huntsville
By far the best experience, in 25 yrs or buying vehicles! - SteveW23
I am normally not one to write a review, especially when it comes to a Car Dealership, but with the amazing experience I had at Bill Jackson in Troy Alabama......I felt obligated to share with others in the market or that will be soon. I bought my first General Motors vehicle 25 years ago in Pensacola Florida. I have purchased well over 20 since & I have NEVER had such a pleasurable experience as when buying a New 2018 Silverado & a New 2018 Tahoe from Bill Jackson Chev-Cad-Buick-Gmc a few days ago. Unlike other Dealerships in the are, they didnt go back and forth....they were very transparent.....and super friendly the entire time. I was given several different options, including a full explanation on how leasing works & when leaving....I truly felt like part of the "Family". Not only do they have the absolute best prices in the area, but what other Dealership allows you to test drive a Chevrolet Tahoe, Gmc Yukon, Cadillac Escalade, and Buick Enclave without the hassle of dealing with multiple Sales Reps & having to drive all over the place to multiple locations. If you don't know the answer to this question, that's because they are one of only 2 Dealerships in the entire State of Alabama to which have all 4 General Motors Brands under 1 roof. Anyway, I believe their slogan is, "A short drive, for Savings like nowhere else" & I for one can tell you that this is NOT A GIMMICK! If you are in the market or when you become in the market, do yourself & your wallet a favor and give these Guys & Gals a chance!!!
New car purchase - Tabitha
I found my dream car but unfortunately it was located in Texas. The awesome people at Peach Chevrolet went to Texas and brought the car back to me. I had never heard of anyone doing this before. Brandon Mitchell made this purchase so quick and easy and I would definitely recommend them to anybody who is in the market for a new car. They can make it happen! Thanks again Brandon!
fixed everything the first time - mike westrick
told them the problem with my mirror not folding ordered the parts my extended warranty covered it it was great relief to me. they got it done quickly and got me on my way.
Great experience - bandit1
We haven't been in the market for a automobile for a very long time, We appreciated the friendly way we were treated by our sales representative and impressed with her product knowledge. The associate in finance was also very helpful.
Dealer review - Adabuick
Courteous staff. It has been a pleasure dealing with them. I am comfortable with them because I trust them. My bought my 2012 Enclave in 2013 & this dealer is the only service department I have used.
It was perfect! Could not have been quicker! Very courteous - Tom Holland
This was a factory recall having to do with a steering situation. The appointment was kept perfectly on time. The repair was handled quickly and efficiently. It could not have been better!
Terrible service department. - monarchs
Needed a fuel sending unit replaced in my 87 Monte Carlo SS Aerocoupe and also the belts were making a little noise on startup. This is a very clean car with 60xxx original miles. They replaced the fuel sending unit and told me I needed a new power steering pump, I picked the car up and within 2 days, the sending unit stopped working again. I took it back to them, they confirmed it was the sending unit and initially told me I would have to pay for the labor of putting a new one in again. I told them I wasn't going to do that and would just go somewhere else. The service manager Josh said he would see what he could do. Called me back the next day and said they would take care of it. A few days later, I went and picked the car back up. Once I got it home, I noticed the trunk key was missing. I called Josh back to let him know and he said he would look for it. I also took the car to a different shop (non dealer) to have the belts seen about. This shop said the power steering pump was fine, it was just the belts that needed adjusting. It's been about a month now and the belts are quiet and I still, after repeated calls, do not have my trunk key. The dealership will not take responsibility for losing my key. Never do business with these folks.
Service - Carguy.cris 123
I went to the dealership for tires and my door handle was broken and the service manager as well as the gm refused to fix or replace it.they wanted me to buy another after they guys broke it.the worst experience of my life with a car dealership I would never recommend this dealer nor spend a dime there.
Disappointed - Z71Dave
Worst service i have ever had at a dealership did not meet anything in a timely manor did not do anything without talking to the owner good sales people worst service department I have been to
Nope. - Sseatris
Receive dozens of spam mails a week from this dealer, it bespeaks of a level of desperation that I find unsettling. We have called and written in to cancel this unwanted correspondence ... and were ignored in favor of a 'hard sell' sales pitch. Nope. This, -this- is what people talk about when they say 'used car salesman,' it's not a compliment guys.
Excellent Service Dept. - Anthony P.
Brian Fields and entire dept. went above and beyond (stayed late) to be sure I met a deadline due to my profession. Really nice to relieve service at this class and standard. Thank you!
This was warranty work on my Impala. The service... - mbrooks36756
This was warranty work on my Impala. The service department was very cordial and helpful. The part was in within days and installed in half the time originally suggested. I purchased the car from this dealership and have been very pleased with every aspect of their sales and service.
Worth the drive, great deal, excellent service! - SherryT
I wish all dealerships were like Solomon Chevrolet. Bought a used 2001 Corvette at a great price. Made the 2 hour drive to see it and test drive it. John Sistrunk was fantastic to work with. I will go back to John for my next vehicle purchase. I'm a huge Chevy fan so as long as he's still there, he's my man. Everyone was super friendly, efficient with my time and accommodating. You cannot go wrong with this dealership.