David was pleasant - Lexus from royal
The process for buying has improved since I last bought a vehicle. I didn't feel pressured to purchase a vehical. Athough I felt that the car could have been discounted more, I decided to purchase.
Top Reviewed Specialists At This Dealership
Used Car Sales
Internet sales professional
Don't feel like a customer - Lkrfan
Monica listened to me and cared about solving my problems. She took time to understand what I wanted to accomplish and did everything possible to make it happen. She didn't give up like most people would have, considering my situation. I would highly recommend giving Monica Q a chance when buying a car.
Sales & Leasing Consultant
Sales and Leasing Professional
Amazing ob done by the entire team, - MRDYDC
The team did an excellent job in helping us find exactly what we needed. They made the entire family feel at home with all of their help. Alexander Spencer SOLD this vehicle. His excellent customer service is the reason why we went with the Yukon XL over the Chevy Suburban.
By far the best experience, in 25 yrs or buying vehicles! - SteveW23
I am normally not one to write a review, especially when it comes to a Car Dealership, but with the amazing experience I had at Bill Jackson in Troy Alabama......I felt obligated to share with others in the market or that will be soon. I bought my first General Motors vehicle 25 years ago in Pensacola Florida. I have purchased well over 20 since & I have NEVER had such a pleasurable experience as when buying a New 2018 Silverado & a New 2018 Tahoe from Bill Jackson Chev-Cad-Buick-Gmc a few days ago. Unlike other Dealerships in the are, they didnt go back and forth....they were very transparent.....and super friendly the entire time. I was given several different options, including a full explanation on how leasing works & when leaving....I truly felt like part of the "Family". Not only do they have the absolute best prices in the area, but what other Dealership allows you to test drive a Chevrolet Tahoe, Gmc Yukon, Cadillac Escalade, and Buick Enclave without the hassle of dealing with multiple Sales Reps & having to drive all over the place to multiple locations. If you don't know the answer to this question, that's because they are one of only 2 Dealerships in the entire State of Alabama to which have all 4 General Motors Brands under 1 roof. Anyway, I believe their slogan is, "A short drive, for Savings like nowhere else" & I for one can tell you that this is NOT A GIMMICK! If you are in the market or when you become in the market, do yourself & your wallet a favor and give these Guys & Gals a chance!!!
Good dealership - cat woman
People are friendly and answer any questions I have and it is close to my home town so I do not have to go far to be serviced.
Truly Outstanding! - Seasoned Buyer
Van did a great job and I've never had a better car buying experience than at Courtesy Buick. I was able to negotiate prior to arriving and there was no "hard sales" approach.
Very well taken care of - Mama
They were very good to me and Hakim was great and he took the time to explain everything to me he was very polite and Larry was wonderful to me as well
New car purchase - Tabitha
I found my dream car but unfortunately it was located in Texas. The awesome people at Peach Chevrolet went to Texas and brought the car back to me. I had never heard of anyone doing this before. Brandon Mitchell made this purchase so quick and easy and I would definitely recommend them to anybody who is in the market for a new car. They can make it happen! Thanks again Brandon!
Warranty Work among other things - Charles Motes
Very good service from all staff members. Small hiccup with warranty work but it was resolved expeditiously. I would recommend them any day. I I
Dealer Follow Up Recomendation - mhorsley
I have purchased many vehicles over the course of my life, usually with horrible results. A day long process, getting frustrated and irritated, with the salesman and the sales manager. It was a back and forth process. I will simply put it this way. I “hate” buying a car or truck. I am in sales, so I understand the process of negotiating. But when purchasing a vehicle, I always feel like I am getting ripped. But with Howard Bentley, the process was very easy. They will have me as a long time customer. I am extremely satisfied!
Made buying a vehicle fun. - John Smith
I always dread going to a dealership because I don't want to be followed around and bothered before I even step foot out of my vehicle. This experience was better than I could have hoped for. I had plenty of questions and we searched through many options and features before landing on the right vehicle. Our sales representative, Francis Gavagan, never got irritated or pushy while we searched through a multitude of options. If you are in the market for a new vehicle and don't want the pressure of a pushy salesman but want the attention you need when you are ready to ask questions I highly recommend Francis. It also helps that he went along with my dry humor as we worked through the entire process. I would definitely buy another vehicle from Jimmy Smith GMC again.
Just as quoted! No tricks! - The Spies
We live in Louisiana and just had an incredible truck buying experience at McConnell Buick GMC in Mobile, AL. Skeptical about buying out-of-market, but James Brown did a fabulous job! We negotiated the price of the vehicle as well as the trade-in over the phone which lead to a quick, easy process, w/out any hassle! The dealership stood by their quote and didn't play games, which we greatly appreciate. Would definitely recommend James Brown in new car Sales @ the McConnell dealership in Mobile, AL. This experience has changed my option of buying a vehicle out-of-market. McConnell did it right!
Helpful to travelers/ - hoppalong69
We were recently traveling to Florida and had stayed the night in Decatur Georgia . Saturday morning we started to get on the road and we could not get our GPS system to work. We pulled into Bramlett GMC and two gentlemen n the showroom came out and got our system working. we just wanted to let GM know how helpful Curt Nix and another salesman were considering the service center was closed. Thanks again to these helpful salesman.
They did not want to sell me a car! - Costco Gal
I went Classic GMC Buick Cadillac to get out the door pricing information about the XT4 Sport. Lamont kept disappearing. First to get a car. Long Long wait and not the car I asked about. Second to get a brochure. I had to have him paged. Finally, after the third time, I gave up and left the dealership very discouraged and frustrated. I guess they did not want to sell me a car so I drove down the street look at the RAV4 at Toyota and the Lexis NX.
It was perfect! Could not have been quicker! Very courteous - Tom Holland
This was a factory recall having to do with a steering situation. The appointment was kept perfectly on time. The repair was handled quickly and efficiently. It could not have been better!
Disappointed - Z71Dave
Worst service i have ever had at a dealership did not meet anything in a timely manor did not do anything without talking to the owner good sales people worst service department I have been to
SHADY PEOPLE!!! STAY AWAY!!! - millenia95
BAIT AND SWITCH!! They advertise false prices and we drove 4 hours to find out the fees were $5000 extra bc we werent military or financing at high interest rates!! They should be shut down! They are what gave car salesmens a bad rap!!!!!!!
Service - Carguy.cris 123
I went to the dealership for tires and my door handle was broken and the service manager as well as the gm refused to fix or replace it.they wanted me to buy another after they guys broke it.the worst experience of my life with a car dealership I would never recommend this dealer nor spend a dime there.
Excellent purchase of new car - Comet
Purchased 2014 Buick lacrosse that I veiwed on line. Traded my 2013 Avalon and was able to negotiate all the details thru email and saved a lot of time prior to arriving at the dealership. New car was all as discussed and trade in value was at a fair market value wholesale. Great experience of an on line purchase. Dealer was located 100 miles from home and worth the trip. Alice Ricks was the sales professional and provided all the details I needed to feel comfortable to make the purchase with GlennSmith Buick.
I bought a car that took 4 days to do because of errors... - weakley9061
I bought a car that took 4 days to do because of errors in paperwork. Before I signed on the lines to finalize sale I asked if dents could be removed. I was told yes, here it is 6 weeks later and I can't hardly get anyone on the phone to fix this problem. I tried to call my salesman for a week an was told he was out. I called back the next week and was told he quit and they I would be called as soon as repairman was back in town. I have not heard from him yet. i am very unhappy about the purchase and wish that I had stuck to who I knew elsewhere. I feel like everyone was friendly and helpful when I was trying to purchase vehicle now they've forgotton about me! :(
I've purchased several cars from Jim Burke a few used and... - jwill5674
I've purchased several cars from Jim Burke a few used and one new but I have to say that my most recent experience at Jim Burke was by far the best I've ever had. I'm 2,000% sure I'll be back to buy another vehicle from them. They helped me pick the correct vehicle for my credit situation and negotiate with the bank to get the down payment to a comfortable area for my pockets. I came to the dealership with a used Altima in mind and ended up leaving with a "Like-NEW" Lexus with an awesome payment of $392.00 with just $2,000.00 down. They worked hard on my deal and I am a VERY satisfied customer. The whole team was very helpful, from my sales agent to the sales manager to the finance adviser to the service technicians. I'm so proud to say my vehicle came from Jim Burke!
Pre owned manager