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I have been using Royal the past 1 and a half and they... - walkwright42
I have been using Royal the past 1 and a half and they are always courteous, customer centric, efficient and thorough. Their staff are always very helpful and have always had a great experience. Would recommend!
Top Reviewed Specialists At This Dealership
Used Car Sales
Pre owned Sales
Clint was excellent, he answered all of my questions and... - TSM3
Clint was excellent, he answered all of my questions and addressed my concerns. He explained all of the dashboard panels and programmed settings for me
Sales & Leasing Professional
Seem to always come thru for all my purchases. This is... - Achandler1121
Seem to always come thru for all my purchases. This is the fourth vehicle I have bought from Stokes. And I have always used Brad Sallis.
Sales and Leasing Professional
Best dealership ever - Skydawg
Excellent place to buy a car. I came in unsure if I’m ready to get one next thing I know 15 minutes later I’m walking out with a set of keys. They have a really good service department that will literally stop at nothing to ensure that they get your car up and running
Excellent service. Love my new Equinox! Exceptional... - maidenJason
Excellent service. Love my new Equinox! Exceptional Service and they worked quickly to get the sale done. Jeremy and Krystle were very friendly and accommodating.
Customer_service_phone_number+1 833 7O4 O496
Damon Washington was outstanding. He was knowledgeable,... - Jason
Damon Washington was outstanding. He was knowledgeable, kind, and worked hard to close the deal. From the curbside viewing, test drive, and negotiation ... it was a perfect day!
Great purchase, Josh did a fantastic job working out the... - Briantaylorh
Great purchase, Josh did a fantastic job working out the details and helping meet our expectations. Highly recommend this dealership, one of the few new vehicle purchases I don't regret.
I just bought a 2020 Buick Encore GX from Classic Buick... - Anita Chappell
I just bought a 2020 Buick Encore GX from Classic Buick GMC. Thomas Jackson helped me get in that vehicle right away. He asked a few questions. It wad Step by step easy process. Great experience. I recommend Thomas Jackson.
Good group of people I have a Silverado but since new I... - Titanfan
Good group of people I have a Silverado but since new I have always trusted these guys. They are always nice and friendly. They go it of their way to thank you for your business. George and Mindy are always super helpful. Scotty with the parts department went out of his way to find a assessory for my wife's GMC
Amazing Service Department! Handled our issues... - Boggyboy0375
Amazing Service Department! Handled our issues professionally and expediently. Would recommend them highly for all your GM service needs. Will definitely be using them in the future!
HORRIBLE FINANCING PROCESS! - DARREN
THE FINANCE GUYS AT CARL CANNON CHEVROLET WITHHELD VALUABLE INFORMATION FROM ME WHICH WAS MY CREDIT SCORE OF 784.THEY PRESENTED ME WITH A 627 AND 650 ON A LITTLE PIECE OF PAPER AND NEVER EXPLAINED THOSE TWO SCORES OR WHO THEY WERE FROM.THEY HAD ME BELIEVING ALL THAT I HAD WAS THOSE TWO LOW SCORES TO NEGOTIATE WITH.DID NOT FIND OUT ABOUT MY 784 CREDIT SCORE UNTILL I WAS ABOUT TO SIGN MY PAPERWORK.THEY PUT ME IN A BAD AND PRESSURE SITUATION .I SHOULD HAVE BEEN TOLD THIS IN THE BEGINNING SO THAT I COULD NEGOTIATE THE BEST DEAL POSSIBLE AS A CONSUMER LOOKING TO BUY.THEY TOOK IT ALL AWAY FROM ME AND NOW AFTER A MONTH THEY ARE NOT WILLING TO HELP ME WITH A BETTER INTEREST RATE.IF YOU GO TO THIS DEALERSHIP BE CAREFUL AND ASK QUESTIONS.I ASKED ABOUT MY CREDIT SCORES,THEY GAVE ME 2 OF THEM AND DID NOT TELL ME ABOUT MY 3RD AND BEST UNTILL THE END WHICH WAS SIGNING PAPERS.
Service - Carguy.cris 123
I went to the dealership for tires and my door handle was broken and the service manager as well as the gm refused to fix or replace it.they wanted me to buy another after they guys broke it.the worst experience of my life with a car dealership I would never recommend this dealer nor spend a dime there.
By far the best experience, in 25 yrs or buying vehicles! - SteveW23
I am normally not one to write a review, especially when it comes to a Car Dealership, but with the amazing experience I had at Bill Jackson in Troy Alabama......I felt obligated to share with others in the market or that will be soon. I bought my first General Motors vehicle 25 years ago in Pensacola Florida. I have purchased well over 20 since & I have NEVER had such a pleasurable experience as when buying a New 2018 Silverado & a New 2018 Tahoe from Bill Jackson Chev-Cad-Buick-Gmc a few days ago. Unlike other Dealerships in the are, they didnt go back and forth....they were very transparent.....and super friendly the entire time. I was given several different options, including a full explanation on how leasing works & when leaving....I truly felt like part of the "Family". Not only do they have the absolute best prices in the area, but what other Dealership allows you to test drive a Chevrolet Tahoe, Gmc Yukon, Cadillac Escalade, and Buick Enclave without the hassle of dealing with multiple Sales Reps & having to drive all over the place to multiple locations. If you don't know the answer to this question, that's because they are one of only 2 Dealerships in the entire State of Alabama to which have all 4 General Motors Brands under 1 roof. Anyway, I believe their slogan is, "A short drive, for Savings like nowhere else" & I for one can tell you that this is NOT A GIMMICK! If you are in the market or when you become in the market, do yourself & your wallet a favor and give these Guys & Gals a chance!!!
It was perfect! Could not have been quicker! Very courteous - Tom Holland
This was a factory recall having to do with a steering situation. The appointment was kept perfectly on time. The repair was handled quickly and efficiently. It could not have been better!
Truly Outstanding! - Seasoned Buyer
Van did a great job and I've never had a better car buying experience than at Courtesy Buick. I was able to negotiate prior to arriving and there was no "hard sales" approach.
Warranty Work among other things - Charles Motes
Very good service from all staff members. Small hiccup with warranty work but it was resolved expeditiously. I would recommend them any day. I I
Excellent purchase of new car - Comet
Purchased 2014 Buick lacrosse that I veiwed on line. Traded my 2013 Avalon and was able to negotiate all the details thru email and saved a lot of time prior to arriving at the dealership. New car was all as discussed and trade in value was at a fair market value wholesale. Great experience of an on line purchase. Dealer was located 100 miles from home and worth the trip. Alice Ricks was the sales professional and provided all the details I needed to feel comfortable to make the purchase with GlennSmith Buick.
I've purchased several cars from Jim Burke a few used and... - jwill5674
I've purchased several cars from Jim Burke a few used and one new but I have to say that my most recent experience at Jim Burke was by far the best I've ever had. I'm 2,000% sure I'll be back to buy another vehicle from them. They helped me pick the correct vehicle for my credit situation and negotiate with the bank to get the down payment to a comfortable area for my pockets. I came to the dealership with a used Altima in mind and ended up leaving with a "Like-NEW" Lexus with an awesome payment of $392.00 with just $2,000.00 down. They worked hard on my deal and I am a VERY satisfied customer. The whole team was very helpful, from my sales agent to the sales manager to the finance adviser to the service technicians. I'm so proud to say my vehicle came from Jim Burke!
Just as quoted! No tricks! - The Spies
We live in Louisiana and just had an incredible truck buying experience at McConnell Buick GMC in Mobile, AL. Skeptical about buying out-of-market, but James Brown did a fabulous job! We negotiated the price of the vehicle as well as the trade-in over the phone which lead to a quick, easy process, w/out any hassle! The dealership stood by their quote and didn't play games, which we greatly appreciate. Would definitely recommend James Brown in new car Sales @ the McConnell dealership in Mobile, AL. This experience has changed my option of buying a vehicle out-of-market. McConnell did it right!
Chris Myers Auto Mall