Exceptional customer service! - Lizi Tabet
I just happened to be in Marin, I had no appointment, and Thomas had my Maserati's computer and lights fixed in no time! He is calm, professional, he takes care of business, and he will find a way to make it happen for you! and thank you Raoul who serviced my car, amazing! He took the time to re-"pair" my phone, and all this after 5pm! Thomas, thank you, exceptional service!
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Sales and Leasing Consultant
Buyers Dream - Feelnrosie
Initially I emailed the dealership about a used car they had. I received a quick response form Ryan Satterfield. I was looking at a Fiat then I saw the Alfa Romeo Guilia . I emailed Ryan back and asked about the Guilia. I was interested in the Black Guilia TI with the red interior that was on the website.
We made an appointment for that day. I went to the dealership and my daughter in law met me there. Ryan was with a client when we arrived. The manager Tom Sonesaksith came right up to me introduced himself and shook my hand. He already knew the car I was interested in. He got the keys took me to the car. Went over some of the options. Rode me to the front to wait for my daughter in law to arrive. Once she arrived he was getting ready to take us for a test drive and Ryan came out and took over. It was a fun test drive he explained a lot about the car while I was driving. He made it fun! It was very comfortable. I Loved the car. I told him I wanted it and the rest was completely painless. We went through the information met with Tom to fill out the paperwork. I told Tom I would not be ready to get the car until Friday. Ryan picked me up at work took me to the car and I paid the down. He went over all the features thoroughly and assured me I could call him anytime with questions. This cars has a lot of great features so I am sure I will be calling. My co workers loved the car and I gave out a couple of Ryan's cards. Some were taking pictures of the car they loved it. I honestly think that this is the best car I have ever driven. Alfa Romeo and Fiat of San DIego made this the best experience and it was a calm and welcoming place. I normaly DREAD car dealerships. I am in love with my Guilia TI.
Amazing experience - Tkrod4
I was looking for a Dodge Journey and they had four. I had priced other dealers and they beat their prices by 2,000 dollars. It was super fast an easy. And the sales associate was super nice. I was in and out in an hour.
Great experience at motor village LA dealer - panda1570
Motor village service department went beyond expectations and did an excellent job for my car. I have an Alfa Romeo Giulia which is a new brand car in US market and I had concerns about the service etc. My car has been serviced there a few times. First time, the electric throttle had a problem and the technician Robert Ibarra found the problem and fixed. Then the brakes didn’t feel as good as before and they did a software upgrade and now the car drives even better. Robert has very good knowledge about the car and did everything professionally. Sujey and Cindy are always helpful and friendly. I live 50 miles away and each time they gave me a courtesy car so I can keep my life as normal by driving my kids to school and soccer field. I had a very good experience at the motor village dealer and I highly recommend it to anyone who needs an auto repair.