149 California Ford Dealers

service - cthornw

I went to Stockton Kia to get my Kia soul fixed. Please follow. After being their for two hours they said they did not have the parts that they said they did have to fix my car. I had used Manteca ford before for oil service and called and asked if they could work on my car. Appt was set for the next Monday. When I got to Ford they said that my vin number could have used two different sensors so they got both for the repair and would return the one that was not needed. WOW car was fixed in under two hous, the bill was less the Kia would have been and my car is running great. Thanks just does not seem enough to say, But thanks...

The sales rep was knowledgeable and was able to answer - mmeza521

The sales rep was knowledgeable and was able to answer all my questions. From start to finish it was very easy no pressure and no hidden fees or surprises. They were upfront about pricing. The finance manager wasn't pushy to try and get us to buy services we didn't want.

Horrible experience on two vehicle purchases at the Ford - smckenzie

Horrible experience on two vehicle purchases at the Ford Store in Morgan Hill. The final event included me ordering and placing a deposit on a vehicle then when it came in I was told it was an additional 4K added to purchase price the vehicle and if I didn't want it they would sell to another buyer. I contacted ford but apparently their customer service is just as bad as their dealerships. They claim there is nothing they can do they cant even contact the dealerships they supply vehicles to. I would recommend purchasing a different make of vehicle but if not defiantly do not purchase a vehicle form the ford Store in Morgan Hill CA.

It’s good have purchased many vehicles from vista ford. - Ldpainting

It’s good have purchased many vehicles from vista ford. Service is great but no def top off today when my truck was serviced isn’t that part of service?

Best experience 😀 - Lola1107

Went car shoping for a new family car and our experience was amazing Rocky was so polite and answered all our question. I would recommend them to family and friends.

Omitted the value on the carfax report. - Not impressed

Omitted the value on the carfax report. Incredibly rude, impatient and pushy. Acted like they did me a big favor meeting the price of a higher end car. Hassled me to pay when I told them it was beyond my control yet started my recover device as though it was a done deal prior to my purchase, also charged more than agreed upon for said device. Told me the sludge/haze on my navigation just “needed to be cleaned” why wouldn’t they?? Because it was in fact a damaged screen. The “warranty” was of no use but it was a fun treat to learn my oil plug is the wrong size, too tight and might crack my oil pan when removed. Nonstop and inappropriate contact until the deal was made, then absolute crickets when confronting them with issues/concerns. Go almost anywhere else.

I brought in both my Fords for service and also an... - rjg0848

I brought in both my Fords for service and also an air-conditioning problem in the cab of my 2013 Edge. One side blowing hot and one side blowing cold while trying to cool down the cab. Everything was taken care of and my experience was excellent.

We had a wonderful experience when purchasing a 2021 Kia - mbruce_98

We had a wonderful experience when purchasing a 2021 Kia Soul. The salesman was great, really helped us a lot. Thanks so much Mark Dirk & Barbara.

After seeing on line advertisement I Made inquiry about - Bill

After seeing on line advertisement I Made inquiry about test driving a Mach E and checking out a 3 year lease. Liked the car and presented them with a color and option list I was interested in. They found a car a couple of hours away, but it had been sold. Decided I wanted the bigger battery, glad I did. They found another car, and put together a lease package. No pressure from them, love the car.

I received excellent customer service from sales manager - Liliana

I received excellent customer service from sales manager and sales person. The process was very fast and easy.

Matt Shukis Sales Rep was outstanding in the purchase of - Cricketsunflower

Matt Shukis Sales Rep was outstanding in the purchase of my new 2024 Nissan Kicks! Great customer service very friendly, he went above and beyond to make me very comfortable in the process of the purchase. I would highly Recommend Matt to anyone looking to buy a new or used car. He is AWESOME. Crown Motors/Nissan are lucky to have this gentleman as an employee.. Thank You Matt and Crown Motors... Terri Reeves

Christina was most helpful and super friendly last - swfinances

Christina was most helpful and super friendly last weekend when we needed to rent a car for a family 50th wedding anniversary party about 3 hours away. We will certainly recommend Vreeland car rental in Buellton to anyone needing to rent a reliable car for a reasonable price in that area! (We really liked that Bronco Sport too!)

If you’re looking for a stress-free, genuinely positive - carlosvera133

If you’re looking for a stress-free, genuinely positive car-buying experience, Ford of Downtown LA is the place — and Josiah is the reason why. After a long and frustrating experience dealing with Toyota dealerships, this was a complete breath of fresh air. We came in looking for a Bronco, and we drove out in our Bronco the same day. From the moment we met Josiah, he was welcoming, friendly, and truly professional. We shared some of the issues we had experienced elsewhere, and instead of brushing them off, he listened, understood where we were coming from, and made the entire process smooth and comfortable. He was attentive without being pushy, transparent throughout, and easy to work with from start to finish. His manager was also great and worked with us to help make the deal happen, which really showed a strong team effort. No games, no pressure — just honest communication and great service. This was one of those rare experiences where you walk away thinking, “That’s how car buying should be.” Huge shoutout to Josiah for turning a stressful search into a genuinely positive experience. He absolutely earned our trust and our business. If you’re considering a Ford — ask for Josiah. You won’t regret it!

Hansel Lincoln is one of the best Lincoln dealers around.... - Rich K

Hansel Lincoln is one of the best Lincoln dealers around. The first time it was a pleasure to buy a car with no hassles. Drew in sales and Daniel in finance was a pleasure to deal with. The service department was also excellent Everytime I came in. Even a year later Drew has answered questions about my MKZ Hybrid. Highly recommended...

Very frustrating experience trying to purchase a used - austinturner9696

Very frustrating experience trying to purchase a used F-150 from Will Tiesiera Ford. The truck had a known radio/audio system issue, and I was told multiple times over about a week that someone would call me with updates and explain what needed to happen next. That did not happen. I had to keep calling them myself just to get basic information. I later spoke with Chris in sales, who was rude and told me they still could not figure out the issue. I was also told there would be no discount, even though the audio system was not working. After that, I was told by the GM directly that the deal we had discussed at about $31,600 out the door was now void, and the new price was around $34,000. His reason was that I “lagged” and did not jump on the deal, even though I was never clearly told the truck had been fixed. The whole reason I was waiting was because the truck had a known issue and I was waiting on the dealership to follow through. They wanted me to come in person to talk about the deal, but at that point it felt like I would have to go in and beg them to honor a number that had already been discussed, after their own lack of communication caused the delay. The lack of communication, poor follow-through, rude sales experience, and then raising the price after the issue was supposedly resolved made this one of the most frustrating dealership experiences I have had. I would not recommend shopping here.

Big Change - Mike Hart

Ukiah Ford had a bad reputation and was a terrible place but there has been a change in ownership and "WHAT A CHANGE". We purchased two vehicles here in the past year. We got the best price/deal in Ukiah after trying to buy in Healdsburg, Petaluma, Santa Rosa and Eureka. All I can say is.....give them a chance and you will be pleasantly surprised. Corey, Dwayne, John or Peter are first class guys. And might I say that Enrique (finance) was great too.

It was the best experience buying a car. It was quick... - junior

It was the best experience buying a car. It was quick easy and accurate. Their finance dept was awesome. I will buy my next car at this dealership again.

David, Brian, Molly and Ryann at Tom Hillier Ford were - Amberrbrown65

David, Brian, Molly and Ryann at Tom Hillier Ford were responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. It could not have been more seamless and made the process very pleasant. Their attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect! This is the 7th vehicle I have purchased from Tom Hillier Ford. Highly recommend this dealer to anyone who wants to enjoy buying a car!

Auburn Ford could not have provided a better service to... - Jesse

Auburn Ford could not have provided a better service to me. They were knowledgeable, honest, straight-forward and fair with the entire deal. I felt confident giving them my business, and I encourage anyone in the market for a new (or used) Ford to give them an opportunity for your business. I'll be back when it's time for another purchase. Thank you, Auburn Ford!

I had a less than satisfactory experience working with - Ms. Anonymous

I had a less than satisfactory experience working with Johnny. He does NOT call with updates you have to call him or go down there. If you point this out to him he becomes very defensive while deflecting & projecting on you. Attempting to make you the customer the person in the wrong. I never was treated this way at Lithia, ever! The reason I gave your business an opportunity was a coworker (I work in Madera but live in Fresno) suggested it because of your pick up and delivery service. If I hadn’t been for Lee staying late and getting me I would have been stranded. Now we fast forward two months. I return for my transmission repair again seeing Johnny (reluctantly) he had my paperwork to repair my transmission. Did not tell me I didn’t have to pay for it I found this out by coming in to check on it (was supposed to be on on June 14th Ryan his supervisor informed me and I told him I had been paying for a rental and Ryan had Dan get me a rental from their own rental I had me return mine back to Enterprise. Again Johnny did not call with any updates I had to return to the dealership for an update. Johnny leaves early and takes time off ( not that is a bad thing) but please call your customers. Your very attentive when your selling me additional goods and services then you forget to follow up. Both times I have come in. This would be zero starts if it hadn’t been for Dan, Lee and Ryan excellent service. A little advice and constructive criticism if you want to know how to take of a customer do what Dan, Lee and Ryan are doing which is your job. You seem more qualified in selling used cars, telling people what they want to hear and being nice in the beginning of the transaction and then forgetting them and moving on to someone else after a sale has been made. You should know I am now out the money for a weeks worth of rental you could have either gotten covered or got me a car from your lot. The only reason this is a five star review is due to the fact your coworkers made it to be. My advice to future customers, avoid Johnny ask for Dan or Lee. Ryan thank you for kindness and the loaner.

Dan Di' Giovanni, is an excellent service advisor, he - Vinnie

Dan Di' Giovanni, is an excellent service advisor, he really listens and he is very knowledgeable. I appreciate the quick service. Dan makes sure I'm satisfied, thank you.

Not so good. - oceanviewdrivesuites

Not so good. It's been over a week and I've yet to get a call from them to verify whether the 58 T-bird is available. Ken Miller 541-251-0723

They refused to take anything off of the MSRP! Since we... - notfordagain

They refused to take anything off of the MSRP! Since we were trying a Cash for Clunkers deal, they didn't want to give us a real deal. The clunker rebate was our deal. A real bargain for a vehicle should be negotiated for the best price off of MSRP that you can get and then subtract any incentives, rebates and (at the time) Cash for Clunkers rebate. Then you really have a deal. Stop by this dealership to say Hi and then tell them where you are going to purchase a vehicle.

Our salesman told us we were getting a rebate and we did... - Docx3

Our salesman told us we were getting a rebate and we did not get a rebate. He overcharged us for financing. I asked him to call USAA for financing. He said he did and they were high. I called USAA, they also are my insurance company as well as my bank, to put insurance on the car and they offered me financing for lower than the dealer. They also offered me an extended warranty for less than half the price of the dealer. I tried for three days after the sale to talk to someone and no one returned my calls. Very dissatisfied. I would never reccomend this dealer for a purchase!