149 California Ford Dealers

Angel Herrera was awesome and I commend his awesome - jwest

Angel Herrera was awesome and I commend his awesome customer service. He made a stressful situation less stressful and kept me updated every step of the way. We have been a Ford customer for many years and will continue thanks to Angel.

We purchase a used plug-in hybrid car from Ford Lincoln - Mark Lee

We purchase a used plug-in hybrid car from Ford Lincoln Fairfiled and had an excellent and wonderful experience. Nathaniel earned a five-star because he was very responsive and prompt in communication with us from beginning to finish. He kept us informed each step of the way. He was professional, courteous and knowledgeable about the car. He went extra miles to accommodate our time schedule. The test drive and purchasing process was very smooth and took less than two hours. We absolutely recommend Nathaniel and Ford Lincoln Fairfield to everyone who is looking to buy a car.

Rip off ! - maboowho

Rip off !! Tried to charge me $7000 I went somewhere else and it was $700!!!!

Nice sales manager, M. - None

Nice sales manager, M.P. Clean, friendly environment and polite staff members. Could not come to an agreement on out-the-door price on an auto. Positive experience over all.

I stopped here for an oil change because of the reviews. - Caniactrucking

I stopped here for an oil change because of the reviews. They pulled my truck in within 30 minutes which made me happy. The service advisor told me max time would be 1 hour. After 2 hours I kept looking at the service bay where my truck just sat. After watching 3 technicians huddled together laughing and joking I finally asked my service advisor what the problem was that my truck was just sitting there. He called and told me the tech assigned to my truck said it would be another 5 minutes. 20 minutes later they finally pulled my truck out. Very frustrating considering I was at the dealership for 3 hours for an oil change! Also I was told the cost would be $179.95. Then when I was going to pay I was told that the truck needed a little more oil than anticipated and the cost was $197.10 What? How many oil changes has this dealership done on an F350 to where they would know how much to charge? What a disappointing experience here!

5/5 Stars - Forever Customer I cannot recommend Nate - Bentleytober

5/5 Stars - Forever Customer I cannot recommend Nate Hart and the team at Tuttle-Click Ford in Irvine enough. I’ve been doing business with Nate since 2021, and this latest experience solidified why I will never buy a truck from anyone else. I ordered a custom 2026 F-350 Super Duty, and Nate went completely above and beyond for me. He made sure my order was treated as a top priority the entire time. His communication was flawless throughout the whole process, and he honestly kept my best interests in mind from start to finish. When it came time to sign, the paperwork was the easiest part. Dealerships usually try to play games at the finish line, but Nate and the Tuttle-Click team operate with total honesty and integrity. They gave me great upfront pricing, and the back office processed my payment smoothly with zero friction. No surprise fees, no high-pressure finance room tactics—just exactly the deal we agreed on. If you want a car-buying experience where people actually do what they say they're going to do, go see Nate Hart. Thanks again, Nate, for making this happen my family appreciates you!

I was charged $300 for them to put on a gas cap, and EVEN - endra.harimurti

I was charged $300 for them to put on a gas cap, and EVEN my service representative thought it was OUTRAGEOUS! David Villalobos, the manager, refused to charge lower than what is reasonably appropriate through his discretion after hearing multiple requests. I would understand if this led to a repair to lock the service in, but it is unnecessary for my case. At a time when people are struggling and heading toward the holidays, any sound of discretion, understanding, and compassion helps. From my observation of this case, this manager and dealership have a culture of prioritizing profit over its customers. I will no longer buy or take my vehicle here from a business with such cultural practices. Instead, I will take it to Roseville, where the diagnostics are much cheaper and account for the travel.

I have brought my Accord here for over a decade and have - David M.

I have brought my Accord here for over a decade and have NOT been disappointed.

On April 5th, I was looking at prices for the Ford - Dissappointed

On April 5th, I was looking at prices for the Ford Mustang Mach-E GT Performance Edition online and saw that there were two of these available at Future Ford of Clovis. I went to the Future Ford of Clovis website and saw that Future Ford of Clovis was advertising a Future Ford discount of $15,600 and $16,600 on these two vehicles. The prices advertised were $41,635 and $41,430. I went to the dealership and saw both vehicles on the lot and I asked to verify the price. The sales person had me talk to the finance manager, who told me that he could not honor those advertised prices. He referred me to the MSRP prices of $60,235 and $61,030. This was not the advertised price and to add insult to injury, two hours later they increased the prices to $73,630 and $72,835. This is fraudulent and there is California Code protecting consumers from these sales tactics. Reports have been filed with the FTC and the BBB. Be extremely careful, if you choose to do business with this dealership.

Very disappointing experience with service - Kevin

Very disappointing experience with service department I brought my 2018 Ford Raptor to this dealership for a fully synthetic oil change and tire rotation and paid about $100 for the service. About a month later I noticed a large oil leak under my truck while leaving work. Because it was leaking heavily, I immediately took the vehicle to a trusted independent service shop to avoid risking engine damage. The technician there found the oil leaking directly from the oil filter area. The filter itself was damaged and cracked, and the oil appeared extremely dark for something that had supposedly been changed only a month earlier. Because of this, the truck required another oil change and filter replacement immediately just to make it safe to drive. According to the mechanic who inspected it, the oil filter appeared mangled as if significant force had been used on it, and based on the condition of both the filter and the oil, he believed the oil and filter may not have been changed during the original service. His opinion was that the technician may have struggled to remove the filter and left the original one in place, which would explain both the damage and the condition of the oil. I contacted the dealership to try to resolve the situation. They stated they had camera footage proving the oil change and filter replacement were completed. However, they refused to provide a copy of the video. The only thing they were willing to send were low quality screenshots from a distant camera angle, which did not clearly show the oil being drained or the filter being replaced. They insisted I would have to come into the dealership in person if I wanted to see the actual footage. When I spoke with the general manager, the conversation felt very dismissive. He repeatedly said the footage proved everything and that they were confident nothing was done wrong, but still refused to provide the video file unless I came in to watch it there. The only resolution they offered was a free oil change if I brought the truck back, which I declined because after this experience I no longer feel comfortable bringing my vehicle back to their service department. All I asked for was a refund of the original oil service, but that was refused. Between the emergency repair, the time taken out of my work day, and the inconvenience of dealing with this situation, the entire experience has been extremely frustrating and disappointing. Not to mention the general manager Mike is extremely rude and unprofessional

In Octor My F-150 was brought in for the VCT, it took - AnnaRogersRe

In Octor My F-150 was brought in for the VCT, it took them a week, when I picked up truck i start driving and all the lights and check engine lights went out. Turned out there was now an issue with the BCM. They replaced it but the one they put in was not good, they said they needed ot order a new one. I was told it was covered under warranty but would take a little while to get part due to shortage. Its been over 5 months I get the run around from the service department who is now saying its not covered under warranty. No communication, David from service says he will call but never does.

I purchased a truck from North County Ford with 17k miles - dcburris83

I purchased a truck from North County Ford with 17k miles in late October. However, almost as soon as I took possession of the car, I noticed that there were loud squeaking noises coming from the braking system, which I did not notice on the test drive since we were not primarily in a parking lot, where the noise is most apparent. I then spent THREE solid weeks attempting to get ahold of someone, anyone who could talk to me about what kind of inspection had been done on the vehicle prior to being sold. I left a total of between 8-10 phone messages for the Sales Manager, Used Car Sales Manager, even the dealership General Manager who coincidentally were always too busy to take my call or return my messages. If I could’ve gone to the dealership, I would’ve, but I live out of state. Finally, I get ahold of a sale managers named Brad Triplett who confirmed that there was no record of the brakes having been inspected. He told me to take the car to my local Ford dealership to have them inspect and fix the brakes, so I did. Unfortunately the local dealership did not fix the entire problem at a first go. They replaced the back brakes, which were indeed low, and North County picked up the tab. However, the squeaking noise remained, and the local dealership had to replace the front brakes on a subsequent day. It was at this point, that the cowards at North County Ford, in particular sales manager BRAD TRIPLLET and service manager ALEX PEREZ decided that the fault here was with my local dealership and hence will not be paying to fix the brakes. Alex Perez in particular is an abject coward who refused to speak to me directly. Bottom line here, North County Ford sold me a practically new car, which somehow needed significant brake work the second I left the dealership. They told me they inspected the car to get me to buy it. Then they ghosted me for 3 weeks, and now is refusing to actually to help finish the repair. These people are sleazy cowards and I will never buy a car from them again, and you should not either.

I live in Idaho. - Ed

I live in Idaho. Outstanding Dealership and staff. A bucket flew out of a truck and went under my 2024 expedition last night and tore off the lower valance air dam. I went to Price Ford this morning and Albert Ramos service advisor took my car in and they removed the broken part so I could drive and inspected underside of car for damage. They didn’t even charge me. Several years ago I lost the rear differential seals on my 2011 expedition while traveling here. They took my car and repaired it under warranty and got me back on the road. If I lived here they would be my go to dealership for all service , repairs and vehicle replacement. Ed

Wow, they reached out to me about a recall on my fusion - Bobby

Wow, they reached out to me about a recall on my fusion Energi, one phone call, and they set up a driver to bring me a loaner vehicle, took my vehicle, completed the recall, return my vehicle with a full tank of gas and the exterior and interior washed. This level of customer service is top-notch, and I will recommend to anyone asking.

Outstanding service experience. - SPERRIERA

Outstanding service experience. MTM transit & The City of Tracy Thanks you for this. Special thanks to my Service Advisor Debbie, Also the Service Manager for meeting with me to understand the importance of the buses for the City of Tracy and the efforts to provide paratransit service to the disabled citizens of the community.

My wife went to this dealership and they absoutely took - lstar789

My wife went to this dealership and they absoutely took advantage of her knowing very well that she was pregnant and was trying to be put in a better situation. She came in with her car to trade it in they told her they were going to wipe away the debt of that car to help her more affordable be put into a better car. They in fact did not wipe the debt they only took away part of the debt but worded it so confusingly on purpose to trick her into signing. They scammed us so heavily it was unbelievable they put her in a 25k car and she walked away over 60k in debt after making a 6k deposit. That was all of our savings and they screwed her over for years to come. The fact they knew she was pregnant she had bought every car she's ever owned here so they told her they would tale care of her. They scammed her terribly and took advantage of her while her hormones were all over the place knowing she just wanted a safe car for the baby. So sad that a local dealership would do this to anyone

Last Wednesday night I needed to replace a light bulb in - whytewabit

Last Wednesday night I needed to replace a light bulb in the left rear turn signal. This was something that could not wait until morning due to my wife having a Doctors appointment. early that morning. I discovered you were open until 7:30 PM and drove immediately to service in San Juan. Dorothy, your service agent not only got the necessary bulb for a cost of $3.93 but also replaced the burned out bulb in my suv.. I truly appreciate the extra mile she went and hope some recognition is given to this extraordinary women.

This is the second vehicle I have bought from them in the... - Jfeliciano2310

This is the second vehicle I have bought from them in the last year. William Ayala Was extremely helpful and had great customer service!

Having sold cars for a short while in my working career,... - Bob Pierce

Having sold cars for a short while in my working career, I know how important the personal touch can be. Accompanied my Daughter to make her first almost new car purchase. Wondries Ford showed me that people do care, they listen, and do everything possible to meet you needs. Transparency was there at every turn of the purchase process, which provides that level of trust that we all seek in big ticket purchases. Thanks to Patrick and his entire staff at Wondries Ford in Alhambra CA!

I came into the dealer Friday, October 18th with my - N74B66TU2

I came into the dealer Friday, October 18th with my brother to look at the Mach-e and Lightning. My overall experience was great. I was greeted by a Salesperson name Oscar who was extremely polite, professional, and listened to all my needs. From the beginning, I explained my brother and I had credit challenges, both due to identity theft and divorce. After test driving the Mach-e, we were presented with the payment based on down and mileage. Both were exceptionally reasonable, and we wanted to continue with the purchase. After the credit was pulled, the manager asked for a co-signer which we knew could be an option. My issue is with the manager. A lecture shortly ensued that we should “Crawl before we Walk”. I took offense to that due to the fact my brother currently drives a Maserati Quattroporte with a 561 payment, I currently drive a i4 with a 997 payment and a 760i with a 1,888 payment. The 550 payment on the Mach-e was less than the cars we were replacing, which those loans/leases are in good standing. The finances are there and it’s clear we can make our payments, yet I felt we were being judged due to the credit alone. I understand it was less than stellar however identity theft was not our fault. If the bigger picture was looked at, the manager would have seen there were multiple paid off cars and other accounts in good standing. We were also told to get a “xxxxty car” and drive that sucker for a year to build positive payments despite already having car credit. The manager preceded to say he understood we were used to the image the Maserati had however we needed to humble ourselves. I told him it had nothing to do with image or else we wouldn’t be sitting in a Ford dealer looking at a subpar electric vehicle. In my opinion, that was crawling before walking especially with the payment being cheaper than the cars we currently had. We explained a xxxxty car didn’t fit our lifestyle as we put 300 plus miles a day on a car and need it to carry equipment for our catering business and telescopes for my astrophysics research. It seemed once the credit was pulled, everyone demeanor changed. We also explained the Maserati no longer served a purpose for the phase of life we were in. We both left the dealer feeling humiliated and embarrassed. Just to recap, Oscar was amazing. My issue is being put down by the managers while going through a life changing event. We were able to secure a Audi e-tron from Lexus Santa Barbara and appreciate them being professional, courteous, and understanding.

This place is now called Downtown Ford - new owners took - JeremyR

This place is now called Downtown Ford - new owners took over a couple months ago. They've really cleaned up the place so my wife and I went in to check out the Escape - and we bought one! Thank you Nate and team.

Service writer Lou was great. I’m a new ford customer and... - Usmc0311hb

Service writer Lou was great. I’m a new ford customer and seen a few dealers for service and was not happy with their customer service. I set an appointment and they great communication while I waited. So, this will be my new service center.

I purchased a used 2018 Ford F-150 Lariat 4x4 with - Rm

I purchased a used 2018 Ford F-150 Lariat 4x4 with 149,800 miles from Monarch Ford about five months ago. While the sales process was smooth, I began experiencing transmission issues within the first week of ownership. I reported the problem immediately, and although the service department acknowledged there was an issue, it was not handled with the urgency or accountability I expected. Communication was inconsistent, and the responsibility to resolve the problem felt pushed aside despite how soon it occurred after purchase. Now, just five months later, my truck is in a transmission shop requiring a full rebuild costing around $6,000. This has been a very frustrating experience, and I believe greater accountability should be taken when serious issues arise so soon after a vehicle is sold. Buyers should be cautious and thoroughly inspect vehicles before purchasing.

I had a disappointing experience with this dealership\. - Jccjalonzo

I had a disappointing experience with this dealership\. After trading in my vehicle, they did not pay off my existing loan on time, which caused stress and required me to make an extra payment to protect my credit\. I spent weeks calling, emailing, and following up with management before the issue was finally resolved, including filing complaints to get action\. The loan was eventually paid off and I was reimbursed, but the process should have been handled promptly and professionally\. I hope they improve communication and follow\-through for future customers\.

I’m writing to share my recent experience with the - eulaliog2003f

I’m writing to share my recent experience with the service department at Downtown Ford, which left me concerned about their diagnostic practices and customer care. I brought in my Ford F-150 due to a check engine light and explained that the issue felt very similar to a problem I had several years ago, which had been resolved by replacing a fuel injector. After their inspection, they diagnosed a faulty fuel pressure sensor and quoted me a high price to replace it. Something didn’t feel right, so I decided to get a second opinion. The second mechanic quickly determined that the issue was indeed the fuel injector — exactly what I had originally mentioned. They fixed it promptly and at a much lower cost than what Downtown Ford was charging for the incorrect repair. I’m relieved I trusted my instincts and avoided unnecessary repairs and expenses. However, this situation could have easily cost me hundreds of dollars for a fix that wouldn’t have addressed the real problem. I believe customers should be able to trust that a certified dealership service center will conduct accurate diagnostics and take customer input seriously. I’m sharing this to help others who may be considering Downtown Ford for repairs. Always get a second opinion if something doesn’t seem right. I also hope this feedback encourages the dealership to improve diagnostic accuracy and communication with customers.

I recently purchased a vehicle through Will, and the - jakeallison733

I recently purchased a vehicle through Will, and the experience was outstanding from start to finish. He was knowledgeable, transparent, and patient in answering all my questions, ensuring I felt confident in my decision. Will went above and beyond to make the process smooth and efficient, with excellent communication every step of the way. Highly recommend working with him for anyone seeking a stress-free car buying experience!

I sold my vehicle to this dealership over a month ago and - sarah.lorraine0119

I sold my vehicle to this dealership over a month ago and was told I would receive payment within 7–14 days. That seemed fair at the time, so I agreed. However, 15 days passed with zero communication from anyone. When I called to check in, I was told they hadn’t received the title yet and that I would get paid once it arrived. Then, without explanation, I was informed it would actually take 2–4 weeks before I’d see a check. Fast forward to four full weeks later — still no payment, no update, no courtesy call. I took it upon myself to contact my loan company, who confirmed that the title had already been released over a week prior. So clearly, the dealership had what they needed but was still dragging its feet. When I called again, I was bounced around from person to person until finally being told to speak with their DMV clerk. I left two detailed voicemails that day and never heard back. Later that afternoon, I called again and was told she had already left for the day. About 45 minutes later, she finally called me back — and instead of being helpful, she was rude, dismissive, and unprofessional from the start. She repeatedly talked over me, had an attitude the entire time, and actually said, “Since you’re refusing to listen to me, your check will be ready Monday at 11am.” That kind of behavior is absolutely unacceptable — especially from someone representing a business that’s holding thousands of dollars of someone else’s money. The dealership has had the title electronically for over a week, but they’re refusing to release my payment because they want a paper copy — something my lender doesn’t even issue. That’s their internal process problem, not mine, and it’s completely unethical to delay payment because of their own inefficiency. This entire experience has been nothing but frustrating, unprofessional, and disrespectful. The lack of honesty, accountability, and basic communication is astounding. I would strongly urge anyone considering selling or buying a vehicle here to go elsewhere. There are plenty of dealerships that actually follow through on what they promise and treat customers with respect. This one clearly does not.

I had a wonderful experience!!! Thank you! - Myriam

I just purchased a New 2019 Mitsibushi Outlander Sport and had one of the best experiences in purchasing a car I've ever had. Thank you to Sam Weinreb, Joli Garcia and Kyle Murphy for all your help! You guys were GREAT!!!

Sanderson Service is top notch. - ccgaut

Sanderson Service is top notch. I switched from another local dealer after years of frustrations. No complaints at all now - they are competent, professional, and a joy to do business with.

Great experience purchasing my first electric car. - Coldcall45

Great experience purchasing my first electric car. Nobody in the north bay had a Mustang Mach E except Napa had a four Erin answered my call and we met the next morning. I believe she came in a couple hours early to meet me. She also came in on her day off to finalize the sale. Great work ethics. Thank you Erin and the rest of the team. I love my new Mach E. Laurie