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Thank you, Jon Berry of Service and Nathan of Parts for... - Herman.sievering
Thank you, Jon Berry of Service and Nathan of Parts for their 5 star help. Jon has, on several occasions, 100% fully explained service tasks on my Volt. Nathan went beyond his regular Parts job to make my backup key purchase from him actually function properly with my specific 2013 Volt. I gave Jon five stars below. I can’t find Nathan on the list but he also deserves five stars.
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Sales & Leasing
Sales & Leasing, Finance
Nothing but a positive experience. Salesman Ed Walker... - Denny Z
Nothing but a positive experience. Salesman Ed Walker was professional yet personable, not at all pressuring, pleasant, and knowledgeable. On a scale of 1-10 (ten being the highest), I would give him a fifteen! The rest of the staff was also very positive. Nothing but kindness and professionalism. I highly recommend Turner for purchasing a vehicle.
Great experience - csletourneau
Colin Ferrie was a great person to work with when I was hesitant on buying a new vehicle. Helpful, fair and honest. I felt comfortable that I was getting a good deal. Great staff also.
Very professional service center! - Mikey
First, let me say that I was a wholesaler in Austin for 17 years. That being said, my experience was excellent! The guys in service pulled my old GM running boards off because I was putting on new ones. They did not have to do that for me on a recall service but they did, free of charge. They also gave me a discount coupon for a detail, 149.00...nice price for a truck! I really like my truck. Bought it through Manheim as a 3 year old off lease. I like this dealership (service) very much. Thank you! Mike
Efficient sales and service so far. - SGM
I would like to thank all the good folks at Red Noland Cadillac for their patients and service even though it was the 23 December and all good consumers were surely home tucked in their beds. Even at such late hours my sales person Ryan, Matt, Keith and Jeanette were all very helpful during my purchase. Even when I returned for additional upgrades for my vehicle Mike in Service continued to provide great service long after they had my money. If they continue to provide me with such attention to detail and donuts. I will be a customer for life. Thanks for making this purchase as painless as possible. SGM (R) US Army
Rickenbaugh Cadillac is a great experience! - Brenda Z.
Rickenbaugh Cadillac had the vehicle I wanted--thank you for the great inventory. Felt at ease in the welcoming atmosphere. I appreciate the responsiveness after I left a message. Jesse Lieberth and Will Lovell both were a great combo of informative, easy-going, available and attentive. I cant say enough about the no-pressure financial end of the purchase.
Traded my 2018 Cruz in for a 2020 Malibu,. Michael lane... - ciscodavila1
Traded my 2018 Cruz in for a 2020 Malibu,. Michael lane did an Amazing Job of working things out and making me a Satisfied Customer 🎯
I purchased a used sports car through Matt. I found the... - shaughnessyjoe
I purchased a used sports car through Matt. I found the car through carguru’s and Matt did a great job going over all details of the car. The car was delivered to me in Minneapolis this morning and I couldn’t be happier with the car, or the job Matt Paulin did to make the deal easy.
Awesome. Know how to treat people. Very patient with... - deeopat1
Awesome. Know how to treat people. Very patient with customers especially in the current times. We are senior c jug citizens and my husband is a veteran. The respect they showed us was like no other
Got a BOLT and didn’t even get COVID-19!!!! Thanks guys .... - Smokinbear
Got a BOLT and didn’t even get COVID-19!!!! Thanks guys . Really weird times call for really weird reviews. Thank you for your help with my new car during the last hours before stay at home. The whole experience could not have been better. I would highly recommend anyone seeking a GM or other Product you sell to buy Dellenbach.
Service: None. Bill: Big. - MountainMan
Several years ago, I took my new-to-me vehicle to Hudson. Two days later without vehicle, the bill included $300 for a new keyless entry antenna. Took to Lakewood dealership and learned that no new part was installed and received the service and part for no-charge warranty replacement. This year, went in for a fluid leak. Two days later without vehicle, charged $75 for no leak found. Leak in window washer fluid reservoir is obvious. No service provided by Hudson. Absolutely a FRAUD.
I have been to several dealerships but this has been the... - proudchevyowner
I have been to several dealerships but this has been the worst by far. The level of service I have received has been outrageous. Each time I have been in for repairs/maintenance in the past six months both parts and service manager have been outside smoking and I had to wait until they were finished with their break before they would even acknowledge I was there. This is not to mention the times that I called for an appt. and got no answer. Most of which I made the calls from across the street just to see if the two were outside smoking when my calls were being ignored. And guess what? Low and behold neither was behind the desk. The other part of all this that was so frustrating is I got charged $89.44 for a simple remote reprogram for my key transmitter. I understand things cost but it is flat out UN-PROFFESIONAL to charge someone $89.44 for five minutes of work and give someone free mount and balance on a set of tires simply because they are a friend of the service manager. The reason I came to know this is while waiting to make payment I overheard the conversation between the customer and Aaron. The only part of this whole ordeal that was enjoyable is the technician was friendly upon returning my keys. It seems to me like the managers of that department need to be taking some ethics lessons from the mechanics. Overall, I would rate each of my visits along these same lines and would not recommend this dealership to anyone who wants to be treated like a human being.
Financial Services Director, MPFS
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