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Excellent Service - Naads
Thanks to Ron Chwalek at the Express service station, got my tires air pressure checked and batteries for my key, didn't need to get out the car. Thanks for an excellent speedy service.
Awesome dealership - Pam
I made my appointment for an airbag recall. The service department is very friendly, I arrived for my appointment and the car went right in as soon as got out of it , the repair was done very quickly and overall it was very pleasant surprise
Service & Sales Outstanding - PGrote
Once again, the staff at Carriage House Mercedes-Benz has exceeded my expectations. During a recent visit for an air bag replacement, Patrick and Jason in the service department were courteous and efficient. Likewise, in sales, Richard Brooks provided a best-in-class experience. I was pleasantly surprised to learn of Richard’s return to the Carriage House team.
With Richard’s help, the decision to purchase another GLC 300 was an easy one. Similarly, dealing with financing can be intimidating, but not with Kate Burrell. Kate took the time to explain all the available options, and made the paperwork process painless. Over the years, my experience with vehicle purchases, service, and repairs at Carriage House have always been positive. I look forward to the miles ahead.
Don’t buy a car from this dealership, total thieves 😤 - Gb
Sales manager Ben and his salesman Anthony G. are the most unethically salesman I have ever encountered. They will lie and quote false prices, no problems making a deal and then selling the car out from under you. Then try and sell you a different car for more money.
Look at all the reviews, Yelp ect. And you’ll see I’m not alone.
Fairfield Mercedes Benz Service is Outstanding - 14flip
In the Strongest Words – Fairfield Mercedes Benz Service has provided the best Service Experience of my life. The total process from the beginning to the conclusion is a demonstration of professionalism.
Toshe Isaku has earned my trust over the years due to her demonstrated customer dedication.
She made a positive first impression on me and proved to be highly motivated and knowledgeable. She repeatedly confirmed a strong personal commitment to her customer, the product and company she represents.
Toshe excels in communications and interactions which helps the customer make decisions with confidence.
I can buy a car anywhere. It is the service of my two vehicle, a SUV and a AMG that brings me back to Fairfield Mercedes.
Great Buying Experience!! - CarlG
I went in looking at a used Acura. One of the least expensive vehicles in their entire inventory. Regardless, they treated me like I was buying a brand new high end Mercedes Benz! The Sales Concierge Heath Lachman was great to work with. He is professional, not pushy. But he is willing to do whatever it takes to answer your questions and make you feel comfortable making an informed decision!! Best large purchase experience in my lifetime!!