Purchasing new Enclave - surgal,wfs123
Traded my 2011 Enclave for 2018 Enclave. Morgan Randall was very helpful, knowledgeable and patient with us. We were able to agreed with a price that fit our budget with the help from Payton Crosby.
Top Reviewed Specialists At This Dealership
Amazing people! I would never go anywhere else. - Anonymous
No matter what I'm driving I would get it serviced here, they have the tools technology and knowledge to get you up and running in a professional manner.
Amazing Service! - Daisy83408
I’ve never enjoyed buying a new car but the experience I had at Lake Lanier Cadillac was nothing short of amazing. I had already done my homework and knew what I wanted. I called several dealerships and although they were very professional and gave me great offers, none of them compared to the offer I received from Lake Lanier Cadillac. When I drove off from the dealership in my new car I had a nicer car than I had expected and paid less money than I had expected. That’s amazing! The other amazing aspect was the very PERSONALIZED treatment I received. By the time I left the dealership with my new Cadillac I felt like I had known the salesman, (Cesar), manager (Charles), and finance person (Darwin). There was no pressure and I felt like they were sincerely concerned that I was happy with my purchase. I’ll never go anywhere else to buy a new car and I’ll always have my car serviced at Lake Lanier Cadillac.
A over 50 year old purchaser has his excellent experience! - Happycustomer
This the first time in over 50 years I have truly had an excellent car purchasing experience! From Jon the sales person to the Mr Jackson the Operation Director to Greg the Finance person. These are truly professionals with an understanding of customer service. I even had the opportunity to meet with the General Manager after my purchase! A great group of people who others in the industry can learn from. All sales persons can learned from Jon on how to sale a car without the sales pressure! As well as from Mr. Jackson the Director of Operations on how treat a customer with importance and respect and not just another sale ! Thank you hutchinson Automotive Team! Please let your other sales force Memebers Learn from Jon! Thank you again for the great experience! G. Jackson!
Vehicle Service - plunderkay
Excellent service, as usual. Personnel are always great and very accommodating and friendly. As long as I get this manner of service, I will continue to use this dealership.
scheduled regular service - bblok454
couldn't get my escalade to dlrship,,so servive director,mike marifino brought me a cadillac to drive and took my car in for service.brought it back washed,serviced andoffered 2 recommendations to avoid problems in the future.BEST TREATMENT I'VE EVER HAD....PERIOD.THEY CARE ABOUT THEIR CUSTOMERS AND PROVED IT TO ME.I NEVER ASKED THEM TO GO THIS FAR,JUST WHAT THEY DO.
New car Purchase - Roxie
I purchased a car from Michael Graham sr who is a straight shooter to buy a car from at Southtowne .
I recommend you ask for Michael Graham Sr at southtowne Cadillac ,all the Employees was Friendly
Good service visit. - Coach JT
With foreign car dealerships competing for market share in this very area it would be advisable to provide similar services at Heyward Allen that are provided at Athens BMW such as loaner vehicles for customers when their cars are being serviced.
Dealership - Biggeo15
Had issues, dealer willing to right the ship on this. Cant go wrong working with Andy as he attempts to do everything in his wheelhouse for you.
Excellent Customer Service - Cadillac ATL
I recommend Kevin Jones at Capital Cadillac in Smyrna, GA. Very genuine person and professional salesman. I absolutely love my car. Thank you for your patience in earning my business!
Two visits--Tried to sell bogus repair: (Read Review) - Bob
I bought a used Silverado some years ago at another dealer. I went in for an oil change and was told I needed to replace my oil pan gasket for $300 and some dollars. I looked at the oil pan and it looked like someone had smeared oil on it--not seepage. I watched it for the next five years and never had a spot on the driveway or needed to add oil. I never went back until today. I called about replacing my airbag igniter and was told the part was there and scheduled appointment for the next day. When I showed up at the dealer they did not have the part and had no idea who made the appointment. They are 0 for 2 and will never have another chance with me.
Poorest service I’ve ever experienced - Ssibuyer
The service center for Cadillacs at Dan Vaden Chevrolet is the worst service center I have ever experienced. Not only do they not keep their appointments, but for an oil change my car has sat at their dealership now for a day and a half and will not be ready until the end of the day making it 2 days for an oil change and AC check. Virtually no communication or status calls from the management. No loaner cars. And no updates. Very unsatisfactory
Great, easy experience - Cargirl
Matt was my salesmen. He was very helpful and knowledgable. Made the car buying process as easy as possible. Very friendly and polite. Definitely recommend working with him.
Always Great! - Matthew L.
Everytime I visit Walker Cadillac they are very friendly and listen to my concerns. They have done all the work on my vehicle so far and will continue to work on it.
Amazing Experience from start to finish - mystictortoise
Always an amazing experience
The staff treats us like family, every time. We own a Mitsubishi Outlander which we purchased and have serviced from Heritage. They have been amazing from day one and we would recommend to ANYONE. The purchase process was easy, no gimmicks or pressure, and we love our car. The service team is excellent and they even serve full meals in their cafe. WE LOVE HERITAGE!
Three words, excellent, excellent & excellent - rg27610
Generally, I hate car dealerships and love to screw with them if I think they are trying to take me for a ride. I wanted a Cadillac and went to my local dealer. The car I wanted was not in stock so I suggested that we go inside and get an order in. The second I sat down, the salesman plopped a credit app right in front of me along with a pen. That along with some other questionable sales tactics gave me a bad gut feeling. I walked out and drove to Hennessy.
There I met Justin, fresh in the business but a very nice guy. We got the order in, no credit app in sight. After getting everything hashed out over the span of two to three visits, I met his Sales Manager, Angela. A stunning person with great knowledge. The process was quick and simple, only hampered by me trying to make a decision between a couple of trim packages and colors.
No arguments, no games... hear me now and believe me later, this was the best car buying experience I have ever had in my life. Out of the twenty plus cars I have purchased in my lifetime; six of them in the past five years, I can only say good things about four of those transactions.
Normally, I despise F&I guys aka "Business Managers". I met Jordan a few times and had absolutely no drama. This guy is a straight shooter, no BS and a very nice guy. The last F&I guy I dealt with was the total opposite of Jordan trying to pack my deal. This experience was very refreshing.
Another great experience with Hennessy was the fact that my request that I not be harassed via phone or email was honored. I am still getting automated emails from that other Cadillac dealer to date. I just delete it, like I deleted their credit app.
No deal is ever perfect, there was a couple of hiccups in the process but that made this team launch into beastmode and they got everything fixed and back on track in no time.
I would have no issues refering this trio to friends and family members and will not hesitate to buy a car from these guys again.
This deal was fair and square.
I have had a great experience over the past 2.5 years.... - uga59
I have had a great experience over the past 2.5 years. They have gone over and above the call of duty when I have needed anything. I have never had a better experience with service and overall relationship with any other dealer!
Most unprofessional & unreliable staff - Grab
Had vehicle for service, which was suppose to covered under extended warranty,(confirm by Jacob), no work done or replied back for 5 days and comes to find out, he misunderstood warranty coverage and didn't do work or call back to let me know about no service done. So in total my chevy sat there 2 weeks with no work done. Would rate negative 3 if there was option. Stay away from this dealership, they like to take advantage of being only chevy dealership around.
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