65 Hawaii Used Car Service Centers

To schedule service Cutter Ford uses an AI. - mrpre

To schedule service Cutter Ford uses an AI. The AI failed to notify the service department that I was coming in for service. Fortunately my service advisor took the car anyway. Cutter Ford needs to stop using the AI. My advisor told me how to bypass the AI in the future but this should not even be necessary.

Great service. - donnalching

Great service. Service advisor let me know what to expect.. car was ready when expected

Easy and professional check-in. - YUHDABEST001

Easy and professional check-in. Reps very attentive to service needs and explained everything in detail. Also responded to queries regarding how to read console.

If I could give 100 stars I would. - Nisha

If I could give 100 stars I would. Shanisha is a great service advisor. Her customer service is always outstanding. Thank you Shanisha for always taking care of my truck.

I was recently in Honolulu and needed directions and - wutzupml

I was recently in Honolulu and needed directions and stopped in at New City Nissan. Lisa, the receptionist was so helpful, friendly and kind by printing out directions for us. I used the restroom which was very clean. The area for people to wait while their cars were being serviced looked comfortable and clean. Being from Pennsylvania, I won't be buying a car in Hawaii, but if I needed to buy a car in Honolulu, I would buy it from New City Nissan. (((Just to submit this review, I had to enter a make and model on the website, but I did not have any work done.)))

Always friendly, thorough and helpful, i appreciate that - eveconley4

Always friendly, thorough and helpful, i appreciate that very much. Thank you so much Mahalo

Exceptional customer service! - tawn405

Exceptional customer service!!! Ryan Shinjo was very helpful and attentive! I’d go back and will refer my friends and family.

When ever I have a problem with my car, they always take - Katm0715

When ever I have a problem with my car, they always take me w/no appt.

James and Sean have been great at helping to resolve my - kiheifishboy

James and Sean have been great at helping to resolve my truck issues and doing everything they can to get my Ram 2500 back on the road. Bought my truck from the mainland and it had some unexpected issues with leaking seals when i received it.

Had my 1st service for my 2024 Santa Fe Caligraphy. - Roger Miles

Had my 1st service for my 2024 Santa Fe Caligraphy. My service advisor Jack was very accomodating and professional answering my questions and making me feel at ease. He is a great customer service rep for your organization.

Paid $1450 for a new radiator. - DC

Paid $1450 for a new radiator. Got a few miles out of town and my truck overheated. Had coolant all over the place. The mechanic didn't put the lower radiator hose clamp back on. Complete nightmare. I won't be back.

Mr. Furtado was very knowledgeable in explaining what was - Byron

Mr. Furtado was very knowledgeable in explaining what was going on with my vehicle and he directed me on what I needed his assistance was awesome.

Very friendly staff! - auntydz

Very friendly staff! Completely explained what services were done and outcomes. I liked that they took before and after photos of my car.