27 Kentucky Lincoln Dealers

Great dealership, for parts, service and sales. - Forddrvr1969

Great dealership, for parts, service and sales. Long time customer! A different standard in how a dealership is run.

My Escape had major electrical problems as I was... - schultejoe76

My Escape had major electrical problems as I was traveling north on !75; the dash & gauges went dead and I lost power steering for a short time, so I googled the nearest Ford dealer as this was a scary and dangerous situation. I limped-into the service door around 10AM and met with Cody Kiser (Service Advisor). I explained the issues; he asked me if I could leave the car for repairs...I explained that I was over 5 hours from home and had no transportation. He LISTENED to me and then assured me that they would get my car taken care of. I needed a new battery, alternator & serpentine belt. They DROVE to another dealer for the alternator, and they had me on the road at around 2PM! The service department at Madison County Ford 1) recognized my desperate situation 2) EMPATHIZED with my situation 3) prioritized my need based on that situation 4) expediently implemented a top-notch repair to my vehicle so I could continue home. A guy CAN'T ASK FOR BETTER SERVICE!! xxxx: they even offered me a loaner vehicle so I could go get lunch!!! Everyone was so congenial and the service was OUTSTANDING!! KUDOS to CODY KISER and his crew!! You guys are FABULOUS!!! Joe Schulte Crown Point, IN

Scott Saye was wonderful to work with. - AddGreyNino

Scott Saye was wonderful to work with. He was informative, efficient, personable, and made buying our first vehicle from Champion a pleasant experience. We very much appreciate his attention to detail and his promise that his customer service doesn’t end at the end of sale.

The most pleasurable truck purchase ever made Super - loftinkk

The most pleasurable truck purchase ever made Super nice salesman and business office Every aspect was explained in detail every detail was crystal clear Great experience Jack Kent

Troy and the whole staff treated me and my wife like we - birddog0172

Troy and the whole staff treated me and my wife like we were family it was a very pleasurable experience

The advisors at the service department were great and - alix172002

The advisors at the service department were great and solved the issues in a timely manner. The level of the actual services preformed are not what I was expecting. They installed one of the accessories I purchased wrong and it would cause more damage if I was to have it fixed properly.

While I wasn't planning to buy a new car for another year - Karen P

While I wasn't planning to buy a new car for another year or so, my old one died a quiet and permanent death, and I needed a new car quickly. I worked with salesperson Maddie Barton and she went above and beyond helping me get into my new car. I chose Frankfort Ford and Lincoln because I used them with other cars and have always been impressed with the customer service and quality work.

Had my 2020 tremor truck for 6 months with a transmission - Unsatisfied

Had my 2020 tremor truck for 6 months with a transmission issue, poor communication and this vehicle was under warranty. No help from ford nor Bill Collins. Had to make 6 months worth of payments with no vehicle. Was forced to buy another vehicle which I bought from Bylery Ford with zero hassle due to I use this vehicle for work. Just think if I was not in a position to buy another vehicle and myself and family depended on this we would of literally been destroyed as a family not being able to drive back and fourth to and from work. Bill Collins could have cared less as did Ford Motor themselves. once again my family and I have bought at least 20+ vehicles from Bill Collins over the years and they have lost not only my business but anyone I can talk to about doing future business with them. The lack of communication, caring about a customer and empathy is rather disgusting and I will write as many reviews to let everyone know my story every chance I get. 6 months and not caring is a little much in my book for multi million dollar companies to not act on! A very unsatisfactory performance out of a dealership to say the least.

Refreshingly efficient process without the haggling - brad6636

Refreshingly efficient process without the haggling associated with most car purchases. Ryan was excellent in presenting the facts and getting a price that worked for both parties.

I bought a 2013 F-150 from Chris Porter at Bill Cole Ford - Paul C.

I bought a 2013 F-150 from Chris Porter at Bill Cole Ford and he was very helpful and easy to work with. I have sent several of my friends and family down to him as well. I buy from him and the dealership again.

Good experience. Bought and drove home the same day. Good... - Barry

Good experience. Bought and drove home the same day. Good rates on the loan. Good price on my trade in.

Barry was awesome. Called him with specifics at 1pm on a... - foxie95

Barry was awesome. Called him with specifics at 1pm on a Friday and walked out with a new truck at 4pm. He made it very quick and easy.

excelent - camaro

could not gone better All of the staff were professional and willing to help in any way I would recommend Don Franklin dealer to any one wanting to buy a vechel

On December 12th, 2023, we dropped our Ford F150 off at - Chelsea Grogan

On December 12th, 2023, we dropped our Ford F150 off at Greenwood Ford for some minor Collison repairs. My experience with this has been very unpleasant. On February 7th, 2024, I was told by Cliff that the truck was complete and ready to be picked up. Upon arrival, I noticed there were missing parts and I detected flat spots on my tires from the negligence of this facility. I brought this to the attention of the service manager. After reviewing the situation, he stated that my tires were a result of suspension issue. As a result, they were not willing to cover any cost associated with replacing the tires. According to Greenwood Ford’s website, the service technicians are “Highly trained to conduct comprehensive inspections and repairs”. If my vehicle had a suspension issues, why was this not brought to my attention during my regular scheduled maintenance or my multi point inspections. All of which have been conducted at Greenwood Ford since I purchased the truck in April of 2022. On Saturday Feb 25th, 2024 I had to purchase new tires. The cost of those tires were $1646.69. This could have been easily avoided if your “Highly trained technicians” took care of my truck while it was in their possession. I urge you to avoid this dealer ship and any dealership that operates under Renshaw Auto Group.

Couldn't be happier with my experience with Stuart Powell... - Nathan Y

Couldn't be happier with my experience with Stuart Powell Ford. Contacted them regarding a truck I was interested in & they kept communications open with me from initial contact to appointment date. Was able to take the truck on a no pressure, hassle free test drive. Working with Ben Johnson on the sale was a fantastic experience. The truck was exactly as advertised & I left the dealership feeling that I received a good deal. At no point did I feel pressured into adding any services or the like. I'm absolutely loving my new to me F150!

Great experience - ll.jones2016

our sale person answered every question we threw at him..down to the smallest detail, made us feel very welcome and at ease...got the car we wanted and had fun.

Firmware upgrade - Elmer Fudd

Took my F250 6.7 in for software/firmware update ("10 minute process - max"). Personable service manager, but didn't appear too comfortable in his role. After 3 hours of waiting and no updates by SM as to progress, I asked for a status and I was finally told that the service tech blew up three computers trying to get the update installed and that I'd have to bring the vehicle back in three days (to give them time to acquire another computer). Next morning the batteries were completely dead "due to a setting the tech failed to return to default". Hunh.... DO NOT USE THESE GUYS. They're either incompetent, or don't care.

Hutch Ford is incredible. - jaryd.crum

Hutch Ford is incredible. The customer service is unmatched and I will definitely recommend them in the future.

DO NOT BUY FROM THIS DEALERSHIP! - jenkidd88

DO NOT BUY FROM THIS DEALERSHIP! LIED ABOUT THE CONDITION OF THE TIRES. SOLD ME A CAR WITH BAD TIRES. I bought a used car from this dealership less than 2 months ago. The salesman, MikeyJoe, told us it passed their blah blah blah Inspection and everything was good, specifically the tires (because I aksed). Now I find out that the tires are completely shot and I have to replace all 4 for a total of $800. Less than 2 months from buying it!! We went to the dealership where we talked to the salesperson, Mike Hatfield and anyone we could. The sales guy talked to my husband very disrespectfully. They will not replace my tires when it's obvious they sold me a car with bad tires.

Shane was extremely friendly and helpful.he had a very... - JoBurg

Shane was extremely friendly and helpful.he had a very out going personality being believable in what he was selling. He was sincere & a very likable person. I would buy another car from him &recommend him to everyone.

My husband and I had an excellent experience at Purchase - kbell42001

My husband and I had an excellent experience at Purchase Ford. We were treated respectfully and not pressured to purchase a vehicle.