59 Louisiana Chrysler Service Centers

The service was kind and fast. - Mikahall03

The service was kind and fast. I like the way they keep you updated on the service of your vehicle and I enjoyed the pick up and drop off service.

Southland Dodge Service Department is always excellent! - chloerice454

Southland Dodge Service Department is always excellent! The customer service there is amazing, I will always recommend Southland Dodge!

I love the total experience whether it’s sales parts or - shilieda

I love the total experience whether it’s sales parts or service. Everyone was so helpful

We received great service and we were able to sign our - joachord

We received great service and we were able to sign our paperwork in a timely manner.

Wayne pays attention to detail. - Billy

Wayne pays attention to detail. He is the best service representative and is very knowledgeable.

I would love to give Haylee in the service dept. - Pbourgeois68

I would love to give Haylee in the service dept. 5Star review. She helped me with my new grand Jeep Cherokee I had it two weeks and the transmission went out it was a brand new vehicle I was so upset I was devastated. But Haley assured me that they would get it fixed for me and check everything out they also put my left on for me better the Jeep ones they were just awesome Haley was great she was wonderful sweetheart very concerned about me and I was just very satisfied with her I'll give her the highest review she can get thank you so much this is Paige Evans

Under current conditions with lack of things, such as... - taylortripp007

Under current conditions with lack of things, such as items at your local stores and everyday items we purchase. The service dept and sales staff do a phenomenal job, with what they can do within their limits. I’ve had the majority of my vehicles, at some point purchased and serviced through All Star group. I’ve had troubles in the past with lack of compassion on one end or the other. Therefore I can say that the group of people in the group now, have been some of the best I’ve had to deal with. I would give them a 10, under the tough times we are under. I had to recently get all new tires and alignment work done. I’ve also ordered parts from the parts department. I’ve also purchased 3 vehicles in the past 5 years. Top notch, I like to keep my business local! If you’ve not had any involvement, give them another shot!

Friendly atmosphere and people clean facility honest - mikenoah35@yahoo.com

Friendly atmosphere and people clean facility honest pricing very knowledgeable technicians. Will refer to others

The service Director Mr Tom and Mr Joe W from the sales - dgambino0

The service Director Mr Tom and Mr Joe W from the sales department went above to assist me when I needed my vehicle serviced , they made it very easy to get done what I needed in a timely manner thank you guys so much. If y’all are in the market for your next purchase go see Joe

They were so polite and helpful got me what I wanted and - Pinkeye0907

They were so polite and helpful got me what I wanted and it took almost no time at all from beginning to end

Each time I drive by the Lot to see the inventory I see - Lasafetyconnect

Each time I drive by the Lot to see the inventory I see Reagan Brazzel. He greets me with a smile and is always so knowledgeable about all the vehicle on the lot. It’s nice to see that he takes the time to learn about more than just the new cars that are sold there. Thank for the diligence.

Service department was very friendly and they were able - billtra50

Service department was very friendly and they were able to squeeze in my service without an appointment.

Service was very good. - RODNEY_CARNLINE

Service was very good. very helpful and always.. could not ask for no better help

Please avoid Premier, and don’t give them your time or - mr.russellshelton

Please avoid Premier, and don’t give them your time or money. Each experience I’ve had with them has been far from desirable due to their shady business practices and general lack of integrity. I first took-in my 2015 Jeep Cherokee in September for a check engine light and an oil smell. They spent days diagnosing the issues to finally conclude that I needed a new O2 sensor and an oil adapter. The quote over the phone was roughly $1,100. After taxes and some curious fees, I was charged approximately $2,000 (this was after they took-off some arbitrary fee. The response was along the lines of, “Oh, how’d that get there?”). When I drove off the lot, I soon realized my battery cable had not been reattached because my car died. Furthermore, about a week or so later, I noticed the same oil smell I had been smelling all along proving they did not resolve all of the issues. After a couple of months of driving with the oil smell, I finally brought back the car to hopefully resolve the issue (I also asked them to go ahead and do a routine oil change and tire rotation while I was there). I figured that since it’s the same oil-smell problem, they’d waive any service fees. Of course, that wasn’t the case. It was from the valve cover gaskets and therefore a different area of the engine–my service rep agreed this should’ve been originally checked, but I was told that that technician (conveniently) no longer works there. Again, after being misled with the price, I paid over $1,000 (including the oil change and tire rotation). When I drove off the lot this time, I noticed they had not rotated my tires at all. The nail in the coffin, though, was when I called to notify the service team of this and they were extremely dismissive and hung-up the phone after a short, “Okay.” Most businesses have to try to treat customers this poorly, but it seems to come with great ease and is a daily practice with Premier. There is no concern for doing a job with integrity there, no one to double check the work, and no accountability for their poor business practices. I would not suggest this dealer or their service team to my least favorite person.

Brought in my truck for a software update recall. - Pgatourgolf

Brought in my truck for a software update recall. The employees were very friendly and they got me in and out in no time! They also have great pricing on oil changes! I’ll be back for my next service

I trust these people to do the best job possible. They... - Ms Josie

I trust these people to do the best job possible. They are reliable and true to their word. I received a card about a recall. I called and spoke with Clarissa. She explained the recall and asked when would it be convenient for me to drop it off. We set up an appointment. The job was done in the time stated. I was notified and proceeded to pick my van up. Effortless, seamless- completely satisfied from start to finish. Thanks

service - schuyler judice

Well let's start with the first time my jeep was worked on here I was told it would take 4 hrs. I called through out the day checking on it. With them telling me they haven't started working on it. When my appointment was at 730 am. Well to sum it up I ended up not having a vehicle for two days. Because of the lack of planning. So I thought it was just a xxxxx. The second time, Had some parts ordered for some warranty work. And I made the appointment at 730 again on a Friday. I call them at 230 to find out what's taking so long. And they tell me once again they haven't started working on it. This is a huge problem when someone needs their vehicles. Especially when told will take a couple of hours. Poor management.

My initial experience at this dealership was great. - Ryan

My initial experience at this dealership was great. However, I called them to set up another appointment for service and was unfortunately not helped. I was told that they would order the part and that they would call me back when it was in so I wouldn’t have to come in to the dealership and they not have the part. This seemed like a great idea, but I was never called back. I called them multiple times and the first time I was told that the other person who had ordered the part was not in but they would call me back because they did not have a record of what I was talking about. I never received a call back. After calling multiple times and not being helped, I realized that this dealership must have not wanted my money. This was disappointing because they were great the first time I went there. Also, as I sat in the waiting area during a prior service appointment, I witnessed some great interactions between salesmen and customers, and I would have definitely considered purchasing a vehicle here. Unfortunately, after this experience, this is no longer the case. I wish them the best and hope for their customer service to improve so other customers don't have to have the same experience I had.

Very courteous and very helpful with getting our car - Larry

Very courteous and very helpful with getting our car repaired and getting us back on road