7 Maryland Acura Dealers
As usual, the service team was very remarkable! - Trish
As usual, the service team was very remarkable! In all honesty, the reason I have purchased vehicles at this location over the past 15 years is primarily because I cannot imagine any other dealership offering this quality of service. George and Jon go above and beyond. They are professional and courteous, and "customer service" is not an oxymoron with them.
It was a pleasure working with Ji and Jordan to buy my - ycao97
It was a pleasure working with Ji and Jordan to buy my Integra Type S. They made the process as straightforward and hassle free as possible. They were very gracious in answering any questions I had too
Top Reviewed Specialists At This Dealership
Sales Manager
Sales Consultant
Thank You Nina for being so patient with me. - birdieb304
Thank You Nina for being so patient with me. You were very knowledgeable about the vehicle I wanted I appreciate that you accommodated me at an earlier time than expected. You were up front and honest. I would definitely recommend! I got the customer care I was looking for in a dealership!
Sales & Leasing Representive
Sales & Leasing Representative
This Acura dealership was a great experience. - Zabrina Cook
This Acura dealership was a great experience. This was my first time purchasing a car and they made it very easy and comfortable for me
Small dealership with a chill vibe, everyone was friendly - aspencer
Small dealership with a chill vibe, everyone was friendly & it was an easy process. They accommodated all my needs, the car was reasonably priced & the car was clean. would recommend this dealership to others.
They don’t keep their word. - Marco Allen
They don’t keep their word. 2 mo waiting on a car. Let loan expire. Was told to come pick up the car and test driving before leaving the dealership on to be told they let my loan expire and being left with no car. I don’t mind being turned down but don’t have waiting on a car for 2 months they said I was approved for and then dropped the ball. I have no car and have to build my credit up from all the hard credit pulls after they let first loan expire. The one star is for the sales person Mr. Kramer. He is a honest salesman that had no idea what finance department was doing. He was just as shocked as we were. But for this dealership Is not for the middle or lower class. Just for upper class people that can put 50% down or pay for car in cash. Me personally I will never give my money to anything with the Criswell name on it.
Brought a 2022 Acra Mdx upon the third day notice leather - Sassy
Brought a 2022 Acra Mdx upon the third day notice leather seats were sinking in I was told by Bruce the finance manager said it was fine. Yeah right . Please Stick To Your Job . How absurd. Spoke with Manager and they both conspired together no way this should be happening to a brand new 52.000 SUV with less than 5.000 miles. Won’t buy another Vehicle . Buyer Beware. And this has happened to a lot of their MDX model . Shame on Acura