42 Massachusetts Dodge Dealers

Excellent buying experience: no hidden fees, haggling or... - WDV

Excellent buying experience: no hidden fees, haggling or any unfortunately typical behavior that makes buying a car such a hassle and waste of time. None of this with Bouchard, thanks to the very good Sales Manager, Alicia, who was both professional, friendly knowledgeable and direct. This made the buying experience a breeze, the way it should be! Both Alicia and the whole team at Ron Bouchard are an example that many dealers need to follow!

Good experience - Constance

Good experience at Brown Motors. Ron Duda orchestrated the sale and preparation of the new truck amazingly quickly. I do wish they had performed the inspection ahead of my taking the truck off the lot, however. Ron spent a lot of time walking me through the computerized dashboard, new to me, and I have the feeling that he will answer questions and share his knowledge in the future with his usual good grace and humor.

I recently purchased a 2021 ram from this dealership... - Brian

I recently purchased a 2021 ram from this dealership after shopping many dealerships. My saleswoman was Ashley and throughout the whole process she was very knowledgeable and professional. Ashley made my buying process a smooth transaction from start to finish by answering all of my questions or concerns.

After my previous review, I would like to thank bertera... - Phil Lanouette

After my previous review, I would like to thank bertera and Dave Flag for coming through with the repairs. I would recommend this service department and dealership.

I drove about 40mi to the Sudbay Jeep dealership because - TJSII

I drove about 40mi to the Sudbay Jeep dealership because they had the Grand Cherokee L I was looking for. They confirmed they still had it available and had the Jeep out front to test drive when I arrived. From start to finish the staff were great to me very kind and efficient. They made the process of trading my old Jeep and leasing the new Grand Cherokee L hassle free. They were even able to deliver my new Jeep to my home in Quincy and take my old one back with them next business day. I’ve purchased or leased 5 vehicles in my 19 years of driving and this was by far the most enjoyable and easy experience I’ve had at a dealership.

When we walked in the door we were met by Lauren she’s... - Renegade

When we walked in the door we were met by Lauren she’s professional courteous and helped us through the whole process and made it work along with the finance and sales staff.My husband is in need of a new truck and we will certainly be back. Lauren was Great.

Best dealer experience ever - Todd

I just purchased a 2018 Ram 2500 from Orange CDJR. The GSM greeted me on arrival, was very knowledgeable about the product. He gave me a great price on the new truck and was very fair on my trade allowance. The salesman promptly brought the truck around for me to see, even though it was -3 degrees. The xxI manager was extremely helpful and got me a better interest rate and lower payments than expected. This is my 4th new truck in 28 months (don’t ask), and by far the best dealer experience ever. I will definitely recommend the dealership to everyone I know.

Went to Brookfield motors with my Magnum RT for a simple... - jeffmsp76

Went to Brookfield motors with my Magnum RT for a simple oil chg and tire rotation. As I take extreme care in maintaining my RT's appearance, I was already leery of having someone put a socket, or worse an IMPACT TOOL, to my beloved car's lugs. Imagine my dismay when I was advised that the previous owner had rounded the corners of the lugs just enough to make it impossible to remove them with the proper tool. INSTANT ulcer, with visions of some "get it done, get it out of here" service tech going to town on my wheels with a hammer and socket set. Not to worry though. Troy, the service manager assured me that they would complete the job scratch free. And he did, even taking the time to mock up a piece of cardboard and place it over the alloy wheel to keep them clean and scratch free. 99.9% of dealerships will NOT take the time to do this. They will instead blast them off with an impact gun and send you out the door without saying the word. I was extremely happy with my first experience at Brookfield motors and will now go there for all of my service. Although this was probably no big deal to Troy and his staff, it is this type of attention to detail that will keep a customer coming back. Thanks again!

Aka Bill O'Brian I would warn anyone of dealing with - bcatton

Aka Bill O'Brian I would warn anyone of dealing with this outfit! They are not interested in helping solve warranty issues such as corrosion! I have 2018 JEEP GRAND CHEROKEE OVERLAND that has corrosion on the hood just like 80% of all the 2018 jeeps I see.. they also all have a radio/navigation system that de-laminates making the radio and system useless. I asked for help with getting the paint repaired and they flat out said sorry we don't deal with paint issues! Furthermore they pulled a Carfax that said my warranty was expires on corrosion. I knew this not to be true because the dealership that is replacing my radio/nav for $900 said the corrosion warranty is good til Aug 30 2023. I go to 3 other dealers for jeep and they all say they use a 3rd party but they won't honor the warranty because I didn't buy from them!! So I call back Dan O'Brians and they still refuse to set up a with a 3rd party and he claims they don't have one.. HE encourages me to look up and search for jeep dealers with body shops.... Seriously this is the worst dealership I have ever dealt with.. I give there sales and service a 1 for lack of knowledge and knowing how take care of customers need. . Never will I purchase a Jeep from them again!! I may never buy another Chrysler products again if they don't correct the paint! BOB CATTON

excellent experience - Lovin them

They have accurate and professional staff, quick service. Will definitely return for service and recommend to others. Prices are fair and they use factory replacement parts.

My husband a starter replaced there o a truck that was 2 - mac1818

My husband a starter replaced there o a truck that was 2 years old, when he went to pick it up they told him he had a bad battery and needed to replace it, he declined, thought about it and decided to have the battery checked at another service station, well the battery test came back and the battery was like new! Don’t know what they are doing at this dealership but sounds a little shady to me. I would tell people to avoid this dealership!

Jeffrey Guzman did a great job fixing my check engine - georgelloyd@townisp.com

Jeffrey Guzman did a great job fixing my check engine light even though my Highlander was a couple of weeks out of warranty. Very satisfied with the whole process.