Great Experience - Don5587
Nicholas Mazzone was easy and very helpful to work with purchasing our new Jeep. It was a stress free Experience. I will be giving Colonial Dodge jeep a 5 star rating.
Top Reviewed Specialists At This Dealership
Certified Sales and Leasing
Sales and Leasing
Great Experience - Doi77
Phil was great from the beginning to the end of the deal. Highly recommend this dealership. They made the sale quick and were thorough in explaining all details of new car.
Great Beginning Experience, But Wrap Up Disappointing - aliserp
I wish I was writing this review stating it was a wonderful experience from beginning to end, however, I truly felt the level of concern for wrapping up my lease was not present at all. Initial service was fantastic and I was provided an exceptional deal by Leo. However, when I came to pick up my vehicle, I was told my inspection had not been done because they were waiting on my registration, but that I had 7 days to do so and it should only take a day to receive the necessary paper work. It took 7 days to GET my car registration and car inspected from the dealership. There was absolutely no communication with me or with my insurance looking to complete the process. I relentlessly had to call staff asking for an update on my registration. After several calls over 4 days and informing staff how tight my schedule was, I was told I could get the inspection done myself and pay for it, even though this was a free service they usually provided. Even if I wanted to do that, I still did not receive my registration till the 7th day of taking the vehicle off the property and had to call and leave messages to which no one returned my calls. As a customer, this made me feel extremely unvalued. After contacting the manager, they provided a service in which the picked up my vehicle from work and did the inspection. Though appreciated, I am left feeling less than pleased by the events that transpired this week. I am truly disappointed at the level of quality and care to the customer and how it was not implemented through the ENTIRE process.
Cjdr brockton - ahmedahnasser
Good prices compared to other dealerships around MA.
Friendly salesperson (Luis Lopez)
Good customer service and very approachable at all times. Easy process for registering a vehicle
MASTER CERTIFIED SALES CONSULTANT
New Jeep Renegade owner - Daniellerenegade
I bought my Jeep renegade from colonial south last week. I love it! Dave was a huge help in getting me into it. He worked with me and walked me through the whole process, making it super simple and easy. I have zero complaints about my experience here.
Sales & Leasing Consultant
Best Service Around! - Nicolas.Keene
Dan’s Jeep provides unbelievable customer service - they are the best around! I can’t thank them enough and would recommend Dan’s to any one.
Great experience - revamped69
Easy car hunting, no pressure, kind friendly sales people. I really enjoyed my experience here. George was awesome. And the parts department was phenomenal they had my parts ordered and installed well before pick up date. They also got last minute parts put on in a timely manner couldn't ask for better service
Very patient and accommodating - jbear312
My parents wanted to come for the ride when I was heading out to look at buying a new car. They had several questions for the sales rep (which were not easy questions) and he was very patient and accommodating with his answers and their needs.
Sales &Leasing Consulatnt
Sales & Leasing Specialist
Awesome experience Zach was great - Janger
Had a really easy time buying a car here Zach really listened to what we wanted. He found us the exact car we wanted and stayed within budget. I would recommend him to everyone.
Best experience I've had at a dealership. - MikeB
Lou was my salesman, and he was very helpful in meeting with me multiple times throughout the day. He and the rest of the sales team made my car buying experience very satisfying. Very pleased with the dealership as a whole.
Internet Sales Representative
Kevin did a great job! - barbara
Kevin Barnes did a great job helping my daughter realize her dreams of driving a new jeep! He was very knowledgeable about the car and got us a great deal on our trade in !
Purchase was so easy to upgrade my businesses fleet - DougFreshB
The dealership was very patient with me, as I was trying to find the perfect commercial vehicles for my business. I test drove just about every commercial vehicle out there, and truly have to say the RAM Promaster was the most superior. As a small business owner, where time is money, Businesslink had some great incentives which further made me choose RAM. If you own a business and need a new commercial vehicle, I would highly recommend 495 Ram. Don't wast time anywhere else, unless you like wasting money.
Certified Sales Professional
Above and beyond! - Roadguy
My wife and I are from out of state and were recently on vacation north of Boston when our 2016 Jeep Renegade started overheating. We called for a tow and we happened to be closest to Herb Chambers Chrysler Dodge Jeep. I was impressed that someone was on duty in the service department after 7pm when we arrived. Our Service Advisor Barbara A. Padget went above and beyond to put us at ease and immediately obtained a loaner vehicle for us to use for the balance of our stay. She then expedited the repair of our Jeep, which happened to be a bad cooling fan and module, repaired under warranty. I was impressed at how Barbara handled our whole situation and turned what could have been a bad memory into a great memory and dealership experience. She is an asset to this dealership.
Al and Antoinette Urenovich
Sales & Leasing Consultant
Great car buying experience - billm
Gerry helped us find a great truck for our budget, and once we made our decision to buy the rest of the team got us through the process quickly and easily. I would recommend Good Brothers Dodge and Ram.
Excellent experience - MHawk
Great experience, from the sales team to the finance department. Top notch, would highly recommend to anyone looking to buy a Jeep, Dodge, or Chrysler.
Always a pleasure to deal with the personnel - Jjm30
Every body was courteous and PLEASENT , informative, and kept me abreast of all things happening, they made me feel very comfortable in the dealership and asked if there was anything I needed often they were all cheerful and pleasent.
Sales and Leasing Consultant
Thank you for my 2019 Ram 1500 Rebel - Scott4399
Great staff, walked me through the complete purchase. Listened to what I wanted, and made sure I got it. Sean was a great help through the whole experience.
Michael in service was AMAZING! :) - HappyJeepOwner
Purchasing a vehicle at Sudbay's was great, but even better was the service I received from Michael D in the Service Department! He took his time to go over my concerns, explain to me what additional services I needed to perform and most importantly treated me with 5 STAR service. If you want your Jeep serviced and looking for someone WHO CARES, call Sudbay and ask for Michael D in the Service department. He'll certainly take care of you!
-Happy Jeep Owner!
Brigham-Gill has always been good to me! - Kathy
I love Brigham Gill, they have always been so nice to me and go out of their way to make every visit a pleasant experience! I do recommend Brigham- Gill to anyone looking for a good dealer!
Great Experience - kv1818
After the horrific experience I had at 495 Jeep, I was afraid to try another Jeep dealership. I initially spoke with Hannah and I told her about my experience at 495. She answered all of my questions and then put me in touch with Shawnee, who was very honest and truly helpful. I went down to the dealership that weekend and both Hannah and Shawnee met with me and assured me I would not have the same experience as I did a few days prior. They were right. I worked with Brittany and she was terrific. She was highly knowledgeable of the vehicle and made me feel extremely comfortable. I love my Grand Cherokee and I can’t thank them enough for their professionalism and care.
Sales Browns Greenfield Ma - Garyr
Turned in a leased Wrangler and leased a new one at Browns. The sales staff and management were very helpful and professional. Ron Duda was the sales person that assisted me through the process and was especially helpful in providing information and making sure I understood my options.
I had my previous Jeep serviced at Browns and found them to be very accomendating and knowledgeable
I strongly recommend Browns Dealership
Best dealer experience ever - Todd
I just purchased a 2018 Ram 2500 from Orange CDJR. The GSM greeted me on arrival, was very knowledgeable about the product. He gave me a great price on the new truck and was very fair on my trade allowance. The salesman promptly brought the truck around for me to see, even though it was -3 degrees. The xxI manager was extremely helpful and got me a better interest rate and lower payments than expected. This is my 4th new truck in 28 months (don’t ask), and by far the best dealer experience ever. I will definitely recommend the dealership to everyone I know.
Fabulous - Liz
This is my 2nd vehicle I bought at central. I bought a 2018 Jeep Compass from Mike Galuski who is a fabulous sales person. Friendly, polite and very knowledgeable. He was also very patient with my search for the perfect vehicle. He made the process seamless. He is very professional and efficient. He will be my sale person forever. My car was spotless thanks to Ryan from recon. Mike walked me through all the features of my Jeep. I am very satisfied with the ease of my car buying process.
Completely incompetent sales specialists - Sergeanth
I have never dealt with the unprofessionalism and incompetence that I dealt with at Harr Chrysler Dodge Jeep in Worcester, MA.
I called off the purchase of a 2016 Colorado after going back and fourth for 13 days.
Jay and Lanre were absolutely no help, and tried giving me attitude for their dealerships multiple errors. They failed to properly endorse the bank check I brought to them, which delayed to process by at least 5 days.
They NEVER called back when they said they would. It took me calling back several hours after they said they’d call.
Absolute worst experience from a customer that was extremely proactive with everything that needed to be done. I also did my own financing.
Great place - Mjdn8216
Chris was great very informative and friendly will definitely recommend him and quirk of Marshfield he answered all my questions love my new Jeep Wrangler
Great Customer Service - reggie11
Highly recommend this place. Worked with Alicia in the internet dept. She was super helpful and she got me the best deal I could find. Great customer service!
Still looking for a 2015 manual, Full inside detail not done - Papinxs
Salesman - Connor was helpful, and sincere, 4 1/2 stars. Lots of phone tag. Because they are a high volume store there is a lot going on all the time, which for a buyer is somewhat confusing if your not totally immersed in the Auto buying frame of mind. Still looking for 2015 Manual, Interior detail was not done as promised, and a full tank of gas would have been a nice topping on the cake - way of saying we appreciate your business. Just a couple of little things, keep me from making the review a 5 star. SR
Loving My Pacifica❤️❤️❤️❤️❤️ - Elmersaunt
I have had my luxurious mini- van for a week now and I love the way it drives, the interior, the sound system. Austin was a fabulous guy to work with. I changed my mind as I went through the purchase process and he consistently worked with me to find my perfect match!! He was honest, reliable, never pushy, just professional and helpful. Since I live out of state, the dealership accommodated me by providing a loaner vehicle until the purchase was completed, then driving my gorgeous new car to me in the pouring rain. Poor Peter got stuck at NY DMV for 2 hours and almost got struck by lighting putting my new plates on.... Austin met me half way in the Berkshires to sign all of the paperwork once I got my bank's financing, so I would not have to make. Another trip to them.. all of the staff at the dealership were fabulous!!! I can't say enough about Austin - he really worked for me to locate exactly what I wanted.. I will always work with this dealership - They rock!!!!!
Salesman didn’t know trucks - Duane Boucher
Told the salesman exactly what we were looking for in a truck and he led us to other trucks that did not have the things we were looking for. Specifically power seats he told us that the limited was the only one hat had those. When I got home and looked in brochure I found the Laramie which had everything we wanted and which he never mentioned to us.
Love the car but would NVER buy from this dealer again! - jeepfan
This dealer comes across as a respectful and honest dealer but once you sign the papers is when the true colors shine. I got the car delivered to me and once I hit the road for a mere 5 minutes it overheated and had to be towed to the nearest dealership. They did pay for repairs but I had to get reimbursed for a rental car and its been two weeks and no refund check received. Finally after three calls I get told they mail checks at the end of the month. We shall see if I receive it in a couple days. The salesman has called me and when I return calls with negative remarks I get no calls back. I wouldn't recommend this dealership to anyone! I am just happy that I love the Jeep I purchased but will never go back to Bertera and urge you to research reviews before using this dealer. Almost every review you read will have a negative aspect of the ordeal people have gone through!
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