784 Michigan Used Car Service Centers

Excellent service department, very clean environment - Mcjeep49

Excellent service department, very clean environment around service area, very knowledgeable employees. Always willing to listen to the customer.

The sales rep was awesome, the service after wad awesome, - Lulu

The sales rep was awesome, the service after wad awesome, until Mr. Butch called me after I took my jeep home from the service department waiting for a call from the manager for items on my jeep that they were looking into. A few days later Mr. B called and said I need to pay my bill. Wasn't sure how I escaped without paying. What the heck? He said I need to pay all they did thus far....I had no paperwork on they did anything yet. Just my keys with a note....customer owes nothing at this time. MR. B said they did oil change as an example. But. No oil change sticker and the reset wasn't done on engine oil life. He threaten to send me to collections. Huh? No billing, no receipt and all the people I was dealing with disappeared. I have never not paid a bill so I was confused. He didn't show any empathy or want to solve my issue. I paid the bill after several calls from him. Did a survey on line. Requested him to call me. Nothing thus far. I will have to go somewhere else. Still don't know when I'm supposed to get my oil changed.

Has very good service had my car in and out young man... - AT

Has very good service had my car in and out young man named Chris was very helpful front desk people were really nice and respectful

I would highly recommend Friendly Ford Lincoln for all - brittany.foster94

I would highly recommend Friendly Ford Lincoln for all your car needs! They offer top of the line customer service.

Service department top notch, had my car serviced there - Scottmontgomery1947

Service department top notch, had my car serviced there Chris service rep.took care of everything great guy looks out for the for the customer. Had trans and coolant flush on my lexus plus oil change..better price than lexus dealer. ,thanks again Chris.

I appreciate their speed. - Kpl

I appreciate their speed. They are extremely courteous. I would like to recognize in Quick Lane and Brett service advisor. Both are great. Love coming in as I can get out fast. Ty.

Great customer service. Regina went above and beyond the... - h.trumain2

Great customer service. Regina went above and beyond the make this experience as comfortable as possible and made sure that we were informed throuhout the whole process.

Parts Department - jeffs61chevy

Just wanted to say thank you very much too Marco in parts very nice guy ordered a part and had it there next day. I'm from west of Cleveland Ohio he had what I needed and got it out fast . I wish everything would go this smooth . Thanks Again Marco ! And too Mark Chevrolet to have someone who cares about people working for you. Jeff Cap

Great selection of vehicles and financing options! - Kodie

Great selection of vehicles and financing options! Not only is there a lot to choose from but if your vehicle ever needs work they have a service shop as well!

Tire installation - Buzz

Shawn has always done a top notch job every time I've been in for service. It's always a good experience and Shawn specifically should be singled out!!

Good Service for a change. - doorite

Everyone we came in contact with was helpful, polite, and seemed to like their job. Serra has done a good job with his personnel at the Cadillac/Audi Service Center. We purchased two new Cadillacs in a row from Dave Kring because of lousy service and lousy attitudes of the last Cadillac dealership in Traverse Ctiy.

Update: Due to the really good communication- I am - Blazer owner

Update: Due to the really good communication- I am re-rating this service department 5 stars. They acknowledged the mistake, apologized and fixed the last issue. I would definitely recommend. Past review: I am so undecided on this dealership. I LOVED this dealership 4 years ago. The service was great and I loved our salesperson Bob Bence. Since he retired, I haven’t found a salesperson I feel as comfortable with there. Also, I had a sad experience with their service department recently. Short story - Brand new blazer’s engine was eaten by a red squirrel. Not drivable. Parts ordered, quote given, 2 months later - car finally fixed. Told me when I picked up my car “NO CHARGE “. Was elated- since I had my credit card in hand. Fast forward one week later - they called and said they made a mistake and I owed for the car. Wow. I would have given 5 stars at the time - regardless of the 2 month wait and price. But - to have the excitement of no charge and the thought that they did not charge me due to the long wait for my car - to only have them call a week later to say sorry - you owe us - was disappointing.

Tim Sato was fantastic! I had a brake light burn out on... - Annette B

Tim Sato was fantastic! I had a brake light burn out on the way to Traverse City for vacation. He was the service advisor who worked with me to get the light fixed and an oil change. He ran the diagnostics on my car and determined I needed new tires. He was extremely flexible and worked with me around our vacation plans to get the car in and get the new tires put on the car. The price for the tires even was less than he originally quoted. He was pleasant to work with the entire time and straight forward. I would send folks to work with Tim anytime!

I worked with Ashley and she was amazing and super nice!... - chantelmarie

I worked with Ashley and she was amazing and super nice! She was very easy to talk with and explained in great detail what needed to be done and why and also explained how severe it was.

I would like to thank Cadillac of Plymouth Service and... - Brenda

I would like to thank Cadillac of Plymouth Service and Body Shop for the excellent work that the did on my car. Don Sylvester was super as to updating me on the progress of the work being done. Cadillac of Plymouth is the best!